Metropolitan Touring Recensioni 

249
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia di viaggi in crociera
  4. Agenzia per escursioni
  5. Agenzia viaggi
  6. Sito di raccolta di viaggi

Scritti dall'azienda

At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.

SPIRIT, PASSION AND VISION

Scritti dall'azienda

OUR MISSION
To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
OUR VISION
To be the gold standard of excellence in the travel industry in South America.
OUR COMMITMENT
Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.

Informazioni di contatto

Best Summer Deal 2025

Book Early & Save Big- Up to 15% Off on Cruises Fares

4,9

Eccellente

TrustScore 5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(249)

114 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very responsive and provided detailed…

Very responsive and provided detailed answers and information.

12 novembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Judy, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!

Valutata 5 stelle su 5

The travel agent

The travel agent

12 novembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Guest, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!

Valutata 5 stelle su 5

Go to the Galapagos with Metropolitan Touring

Excellent service provided by our destination expert and team. All my questions were promptly answered. They were courteous and helpful during the entire booking process. Perfect price point for the 7 day 6 night Galapagos cruise as compared to other travel companies.

6 novembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Guest, thank you for sharing your experience with us! We’re delighted to hear that our destination expert and team were able to assist you promptly and courteously throughout the booking process. We look forward to welcoming you on board for an unforgettable journey!

Valutata 5 stelle su 5

Good service

29 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Bill,

Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Very fast response time

Very fast response time, extremly helpful
knowledgeable

30 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Joel,

Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Domenica was amazing to work with

Domenica was amazing to work with - so helpful, patient, quick to respond to emails and willing to jump on a call! Metropolitan Touring is a great company to work with!

29 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Guest,

Thank you very much for your excellent rating. We are glad to hear that Domenica took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Diego Zapata made the process smooth!

Diego Zapata made the process smooth, explaining every detail and meeting all our demands and changes of plans. Highly recommended!

18 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Michael,

Thank you very much for your excellent rating. We are glad to hear that Diego Zapata took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Hazel,

Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Alberto was amazing and very…

Alberto was amazing and very knowledgeable. He answered all my questions and found the perfect tour for us.

22 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Rita,

Thank you very much for your excellent rating. We are glad to hear that Alberto took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

If you need help in the Travel business; just ask Rosa

My experience was great because of the splendid work of Rosa Mena. I wish all businesses had people like her. It would make life go so smoothly.

18 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Michael,

Thank you very much for your excellent rating. We are glad to hear that Rosa Mena took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Great Service

Quick response, very informative and professional. Telephoned us directly to discuss our options.

18 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Brenda,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Very flexible in meeting our schedule…

Very flexible in meeting our schedule needs.

9 ottobre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Jill,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Great team

Response time is excellent

30 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Houlahan,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

First class service

Quick to respond with detailed responses to my questions

26 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Ian,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

We have not made the trip

We have not made the trip
Yet. Just made the booking. Maria is just great!

25 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Munna,

Thank you very much for your excellent rating. We are glad to hear that Maria took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Easy and Responsive

Diego was easy to work with and responsive to our request and needs.

25 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Nudelman,

Thank you very much for your excellent rating. We are glad to hear that Diego took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Melissa from Metropolitan Touring

Melissa from Metropolitan Touring is excellent at what she does. She communicates with you about what she is doing and what your needs are for successful travel. She actively listens to what you are interested in doing and seeing on your trip. We absolutely enjoy working with Melissa as she loves what she does and has a passion for travel. She makes sure you have a wonderful trip.

18 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Diane,

Thank you very much for your excellent rating. We are glad to hear that Melisa took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Competent and Proactive....

Maria Jose was very competent and proactive. She
assisted me in a rushed manner since availability was scarce for my clients' travel dates. I was very grateful for her excellent and friendly service, and her Herculean efforts to "make it happen". Please thank her for her excellence.

11 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Mike,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Quick visit to Lima

Good communication from a timeliness to clarity.

4 settembre 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Guy,

Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Valutata 5 stelle su 5

Excellent destination expert

Our destination expert, Carolina, was excellent. She answered our questions by email and then scheduled a Zoom call to fine tune the details. Paying by credit card was a problem but Carolina used her experience with other clients to help us find a solution. The travel industry needs more Carolinas!

29 agosto 2024
Logo di Metropolitan Touring

Risposta di Metropolitan Touring

Dear Graham,

Thank you very much for your excellent rating. We are glad to hear that Carolina took care of all your needs. We look forward to you enjoying your adventure with us!

Best regards.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più