The team have great communication skills and Haydar ensured it was an easy and quick process for me to view the car, test drive and get an independent inspection. Everyone was very welcoming and was h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great customer service and quality cars at the ready! Haydar was extremely helpful and took care of me from start to finish! Nothing but 10/10 from these guys and they are helpful every step of the wa... Leggi di più
Had constant contact with Haydar who gave us top quality service from initial call to completion of purchase. Explained everything to the utmost. The do's and don'ts. What would be beneficial and what... Leggi di più
Was confused over which model to buy, did my research and Yasser was extremely knowledgeable, helpful not pushy, laid out the facts and, in fact, some I never thought of. I could then decide. Called h... Leggi di più
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Unprofessional
Unprofessional, if this company is refusing to give your deposit back take them to a small courts claim as clearly that is the only way they will hand it over. They are extremely unprofessional
I got a great BMW 2 series deal from MB…
I got a great BMW 2 series deal from MB Brent Park dealer. I am so happy
Professional, charming and honest
The guys at MB were brilliant. Really charming and professional. They made the whole buying process very straightforward and easy. I would definitely recommend them and use them again.
They’re friendly and they explain I’m…
They’re friendly and they explain I’m very happy to deal with them
Outstanding service
Mr Yaseer was excellent from start to finish. He answered my all the queries very professionally and made the car buying process very easy and smooth. I definitely recommend MB Brent park to everyone.
Adam is very helpful and genuine person…
Adam is very helpful and genuine person i m very thankful to him 🙏
I had an absolutely amazing experience…
I had an absolutely amazing experience with this dealership from start to finish. The customer service was outstanding — Haydar was professional, friendly, and genuinely helpful throughout the whole process.They made everything feel easy and stress-free, answered all my questions clearly, and never made me feel pressured at any point. It’s rare to find such honest and attentive service these days.I’m so happy with my car and couldn’t recommend them highly enough. If you’re looking for a smooth, trustworthy car-buying experience, this is definitely the place to go! 🚗
bought a car from them
bought a car from them. the service was exceptional. everything went smoothly and quickly. would surely recommend 👍👍.
Mahdi delivered great customer service…
Mahdi delivered great customer service and excellent knowledge of car products.
Haidar was very precessional and…
Haidar was very precessional and informative and helped me find the most suitable car. The customer service was excellent and the whole process was smooth - they have a lot of resources and gorgeous cars!
Shocking Customer Services
I had a deeply disappointing experience with MB Brent Park.
I worked with two Mercedes dealerships during my car buying process, and Brent Park was by far the worst. There was zero willingness to negotiate, and I was told an additional £599 “admin fee” would be added to the price, something the second dealer did not charge or even mention. In fact, the other dealer proactively offered added value without me even asking. The contrast between the two was night and day.
I had an issue that required escalation. I spoke to a salesperson twice and requested a call back both times, but nobody ever returned my calls. Only on my third attempt, when I called again myself did I finally reach someone. The salesperson I dealt with was rude and dismissive, showing no interest in resolving my concern. When I eventually spoke to a manager, he immediately blamed the finance company and even shared internal issues that should never be discussed with a customer. It was unprofessional from start to finish. Based on this experience, I would not recommend Brent Park MB.

Risposta di MB Brent Park
Highly recommended
Great Experience. Very professional and extremely helpful staff. Helped me throughout my purchase from choosing the car to the getting me right finance deals. Kudos to Haider. Highly recommended.
Heydar was exceptional with customer…
Heydar was exceptional with customer service and was welcoming from the beginning. Everything went smoothly with him and really appreciate his honesty and care.
I highly recommend coming down to them and ask for Haydar.
Unreliable and unprofessional, disappointing
Unfortunately, the service is unacceptable, and very disappointing.
At the moment of the inspection the issue was unnoticed and not mentioned by seller and as soon as we drove off and noticed the fault - we got refused, they accepted the issue was present before the purchase but they wont take responsibility as it was unnoticed at the time of the purchase.
This company clearly does not value its customers. I strongly advise to be cautious. I have to say it was very stressful experience overall, unreliable and unprofessional, the name of the sales person- Haider.

Risposta di MB Brent Park
Incredible experience
Incredible experience, can’t recommend this place enough. Adam was incredibly helpful and welcoming. The car was amazing, will only be buying from here from now on
Excellent service
Haydar was excellent and went he went above and beyond to make sure the car was in the best condition possible before purchase. There was no pressure selling and I felt very looked after. I will definitely be coming back here to purchase another car. the service was 5/5.
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