First of all I had an issue with online booking, but the customer service when helping was nothing short of outstanding. There were several reminder emails before the event which I personally liked just in case any changes needed to be made. Then, on the day of the event I was impressed with the facility. It was clean and everyone there was so nice. I liked that the rules and briefing were done in person and not by video. The pilot (Aaron) was amazing. He was knowledgeable and funny and took pics for everyone in the group. He definitely went above and beyond what I'm sure his job requires. It was pricey but I wanted to make our 8 year anniversary memorable and after experiencing it I can say it was most definitely worth every penny and I would absolutely do it again and recommend to everyone I know. While waiting for the return flight I actually saw how another company does the same thing and I am so glad I went with Maverick. The lady was rude. The brief and rules were done by video. It seemed very impersonal and like they run people through like cattle. I was so glad my experience with Maverick was pleasant and I would never use another company in the future. Thank you so much for making our anniversary a great one!
Risposta di Maverick Helicopters
You are very welcome, Kimberly. We are delighted to hear that you had a great experience, and that our team took great care of you throughout your adventure. Thanks so much for your recommendation. We hope you come back and fly with us again, here in Las Vegas or at one of our other locations.
