MASA Global Recensioni 270

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

we attended a sales luncheon for MASA. the presentation itself took over an hour of endless details That would have been a more effective if it had been condensed to 30 to 45 minutes max. but the wors... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circ... Leggi di più

Valutata 5 stelle su 5

We are looking forward to have this company help us with our needs if and when we need these services. It gives us great peace of mind knowing that we have coverage for these extreme services.

Dettagli dell'azienda

Scritti dall'azienda

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

270 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Smart decision on a great insurance plan

My wife and I discussed opening a MASA plan years ago. After she passed away, I opted to investigate a single plan so my children could effectively deal with any expense related to a future injury home or away that required specialized transportation. This was a smart move on my part and pleased with the presentation by the company representative so there was no hesitation. Thank you!

28 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Masa experience.

My experience was wonderful. This company provides the best service for its customers. To be honest, always be alert for anything that could happen to you, such as an accident, when traveling domestically and abroad. The important thing is to keep your card in your wallet for any emergency.

17 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

I liked Christian and felt confident to…

I liked Christian and felt confident to join MASA. You never know when things can happen. I love Cruises so it is nice to know I and another will be covered in a emergency A

18 agosto 2025
Non scritta su invito
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Risposta di MASA Global

Hi there, Theresa! Thank you so much for your kind words! We’re glad to hear that Christian made you feel confident in joining MASA. You’re absolutely right—you never know when the unexpected can happen, and we’re here to make sure you and your loved ones have peace of mind, whether at home or while traveling.

We truly appreciate your trust and are proud to have you as part of the MASA family

Valutata 5 stelle su 5

Experience and Expertise

Experience was excellent, services provided are very good no matter where you travel in or out of country. I appreciate the efficient response and glad I am enrolled knowing I and my husband are covered. Having options even though we haven’t needed them yet is security.

27 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Superior Care

Well, Kristi (MASA-reprehensive) came to our house & we had a good conversation, our concerns were, cost per month/yearly, contacts who we call when we use the service, does the protection expire because we had a large transportation billing, will the plan cover us even in our 80s, what if we don't have transportation, can a family member ride along, the list on, Kristi had brochures, paperwork to look over, she was well prepared. So we signed up for a year, we never have regrated taking out the policy. We hope we never need to use the service.

7 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Coverages claimed in the presentation…

Coverages claimed in the presentation were not the same as in the contract we received. Sales Manager promised proof of coverage, took forever, and in the end confirmed that what was said in the presentation was wrong. Still waiting for confirmation of cancellation and refund.

26 agosto 2025
Non scritta su invito
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Risposta di MASA Global

We’re truly sorry to hear about the confusion between what was presented and what was included in your contract. Accuracy and clarity are extremely important to us, and we regret that we fell short this time.
We’ve issued a refund to your original payment method, which should appear within 5–7 business days. Please know that we take this feedback seriously and are reinforcing steps to ensure information shared is always clear and correct.
We appreciate the opportunity to address your concerns and hope we can regain your trust in the future.

Valutata 5 stelle su 5

Good presentation

Good presentation, just what we needed to travel. I am 85, had my problems, my wife is terrified that we will go on a trip out of the country and I will get sick. This solves some of those problems.

7 agosto 2025
Non scritta su invito
Valutata 2 stelle su 5

I did not know this service was…

I did not know this service was available. My wife and I have health issue living in the country requirs ambulance services.
We also like to travel the carribean Islands, Panama,Aruba AND Brazil. With travel and health unpaid portio s of bills fall on us. I see a win win situation for everyone.
I am so impressed with your coverage that I will get my sons family to join. Your representative was cheerful and very helpfull, thank you for returning my call regarding your services.

8 agosto 2025
Non scritta su invito

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