Marshams Recensioni 

1981
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Bought a car from them less than a year ago, issues from the start, it wasn't even MOT'd or cleaned when I went to pick it up. Aircon broken, and then experienced complete brake failure in April du... Leggi di più

Valutata 5 stelle su 5

Excellent all round. Marshams have found the sweet spot between traditional used car sellers (that can lack enthusiasm) and a modern feel without leaving you feeling like cattle (as some of the larg... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Matthew was an absolute pleasure to deal with. We knew the vehicle we wanted and from a phone call 45 minutes before we arrived he had the vehicle washed and ready for us. Then when we decided to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So grateful to Matt for all the help, advice and support in securing the seamless part-exchange and subsequent purchase of a Chrylser Grand Voyager this past week. So reassuring to actually find someo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Centro revisioni per auto
  4. Servizio auto
  5. Servizio di cambio dell'olio

Informazioni fornite da varie fonti esterne

Used cars for sale in Maidstone & Kent at Marshams Car Sales. Competitive finance deals, part exchanges welcome, call now! 01622 200100


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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4,3

Tutte le recensioni

(1981)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

James was really helpful over the phone…

James was really helpful over the phone and in person to help us purchase our car. Warm and informative and made the whole process easy, thank you

29 gennaio 2023
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Hi Ayelet & Mike,
Thank you for the great comments and taking time to leave this 5 star review. I will make sure to forward onto the sales team.

Valutata 5 stelle su 5

Came in today to have 2 tyres changed…

Came in today to have 2 tyres changed and waited in reception. Georgia was really helpful with other queries I had and explained efficiently on how the process would work. Really happy with tyre cost and have booked in to get other work done. Thank you Marshams

26 gennaio 2023
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Risposta di Marshams

Hi Kristina,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Service with a smile 😊

Once again the service at this place is great!
Georgia took care of sorting my MOT & service out (reminding me that not having your car serviced for 2.5 years isn’t good!)

Georgia is so knowledgeable, friendly and approachable that it makes going to this garage less daunting for a female!

Thanks once again :)

24 gennaio 2023
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Risposta di Marshams

Hi,
Thank you for taking the time to detail your experience and leave this great 5 star review

Valutata 5 stelle su 5

One of the best car buying experiences ever!

After a massive disappointment trying to purchase a car online with a well-known, widely advertised company - Hey! How was I to know they would be so bad? See if you can guess who I'm writing about - I decided to look directly at dealers. I found a car, a Dacia Duster, that seemed to fit all the specs I was looking for. The only problem - I'm based in Essex, I was in Reading for work, and the Duster was in Kent. I decided to pursue it anyway and am really happy that I did. I made contact with a superb salesman, Rupert, who was extremely helpful. He explained everything concerning the vehicle, made all the aspects of the warranty and options clear, and even helped to tax the car for me online. Payment was easy and smooth. Obviously, I was still buying the vehicle without actually seeing it firsthand - and after my initial online experience was skeptical, and was new to owning a car again after a prolonged period - but Rupert made me feel assured that it would be a good purchase. He wasn't wrong. I love the car! I've been driving it for over a month now and have been more than pleased. As I was at a distance due to work, and available for only one day for home delivery to Essex, I was concerned about receiving the Duster but Rupert made it all possible. It was all delivered and signed over on that Friday morning. I can honestly say I am extremely impressed with Rupert and Marshams. Dealing with them has restored my shaken faith in car dealers and I wouldn't hesitate to deal with them again for any reason. Excellent purchase, and stellar customer service. I only wish they were based in Essex and not Kent! Thanks, Rupert, if you ever read this. I really appreciate all your help and patience. You are a star!

16 dicembre 2022
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Wow,
We absolutely love this amazing 5 star review. I will forward on to the sales team.
Thank you for taking the time to detail your experience

Valutata 5 stelle su 5

Bought another car from Marshams and…

Bought another car from Marshams and traded in my old one Tyrone dealt with my purchase and I have to say he is really a top man when it comes to buying a car, very knowledgeable and certainly goes the extra mile to help.
If you’re looking to buy a car then go to Marshams you won’t be disappointed.

13 gennaio 2023
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Hi Neville,
Thank you for taking the time to review Marshams and leave this great 5 star review.

Valutata 3 stelle su 5

Service department 10/10 - Car not so much

I bought my car at the start of December 2022, great price so I swapped my old car & paid a little extra, thought I'd got a great deal. Couple weeks later the master cylinder needed changing, luckily under warranty so nothing out of my pocket. The service department has been 10/10, really good service & Georgia has been a diamond throughout. Couple weeks after the first problem another one arose, new turbo needed. Now I'm not a car guru but on an 18 plate Ford Focus with only 43,000 on it when I bought it, none of this should be happening. Its caused me so much inconvenience with work & moving things around to take my car in, I was given a courtesy car for 4/5 days again which has saved me. But to save all this stress I wish I had taken my mechanic with me when buying the car. They claimed a service had been done before the car went up for sale but when I paid £240 for one, nothing had been changed! Only to find out they only do a minor service which I was never told about when purchasing. All the problems have been sorted now & I still have 10 months left of my warranty so if anything else goes wrong its covered, as I said service department has been good as gold & communication great but overall experience with the car not great. Good place to buy but when buying just be careful or definitely take out premium warranty.

28 dicembre 2022
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Risposta di Marshams

Hi,
Thank you for taking the time to detail your experience and leave a review.

Valutata 5 stelle su 5

James the hero!!

The whole process was smooth and very straight forward. Dealt with James, nice guy, very informative and made sure all boxes were ticked! Would definitely recommend!

11 gennaio 2023
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Risposta di Marshams

Wow,
We love this review thank you for the 5 stars

Valutata 5 stelle su 5

Great prices, fantastic cars

Great communication, friendly efficient staff, many thanks to Rupert for all his help on the of purchase of my fantastic new car.

4 gennaio 2023
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Risposta di Marshams

Hi Annie,
Thank you for taking the time to leave this great 5 star review.

Valutata 5 stelle su 5

Really Excellent Service

Excellent response to my initial enquiry- got the date & time I needed that was convenient for my diary. Kept informed of progress during the day for the mot & service. Highly recommend Marshams

5 gennaio 2023
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Hi Chris,
Thank you for the great review

Valutata 5 stelle su 5

Very courteous

Very courteous, helpful and prompt

30 novembre 2022
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Risposta di Marshams

Hi Louise,
Thank you for the 5 star review.

Valutata 5 stelle su 5

Dropped my Jeep Cherokee off before…

Dropped my Jeep Cherokee off before Christmas as a non-starter not expecting it to be worked on till the new year, however they worked on it between Christmas and New Year and fixed it! Over the moon with the service and prices. Thanks to the workshop again for helping, and a special thanks to Georgia for arranging everything.

Top Team.
Luke Cleaver

29 dicembre 2022
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Risposta di Marshams

Hi,
Thank you for taking the time to detail your experience and the great 5 star review.

Valutata 5 stelle su 5

I was made to feel very comfortable and…

I was made to feel very comfortable and welcome. Our sales rep Tyrone was very knowledgeable and accommodating. I would recommend Marsham to anyone.

7 gennaio 2023
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Risposta di Marshams

Hi Paul,
Thank you for taking the time to detail your experience of Marsham's and leave this great 5 star review

Valutata 5 stelle su 5

Great experience

Great experience, very efficient and no hassle at all. Tyrone is a great lad and was helpful throughout the entire process.

23 dicembre 2022
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Risposta di Marshams

Hi Bradley,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Very efficient service

Very efficient service. Dropped my car in at 8.30am and it was MOT’d by 9.30! I was reminded of my appointment the night before which I thought was a good touch as I’d have probably forgot otherwise, so thank god for the text message. The ladies at the reception were very helpful and happy. Totally recommend this garage

23 dicembre 2022
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Risposta di Marshams

Hi Nathan,
Thank you for taking the time to detail your experience and the great 5 star review.

Valutata 5 stelle su 5

Great service

I popped in on the off chance to get a bulb changed. They were very obliging and helped me as soon as a mechanic was available. Didn't have to wait long. Fantastic service would definitely use them again.

22 dicembre 2022
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Risposta di Marshams

Hi Amanda,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Amazing experience

Amazing experience, always feels like home. Very helpful and supportive team.

16 dicembre 2022
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Risposta di Marshams

Hi,
Thank you for the great review

Valutata 5 stelle su 5

Rupert was extremely helpful and…

Rupert was extremely helpful and informative throughout the whole sales process, he made it so easy went above and beyond to make sure the car i wanted was ready at very short notice, arrived to find it exactly as described , thank you so much again Rupert , Highly recommended!

8 agosto 2022
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Risposta di Marshams

Hi Sally,
Thank you for the amazing 5 star review

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