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Valutata 5 stelle su 5

Purchased for the third time from this company. A good consistent product at a decent price. What’s been most impressive though, is the customer service. Very quick response to emails and followed my... Leggi di più

Valutata 5 stelle su 5

I wish I’d known about slivers sooner, a must for a period property. So easy to install, literally knock them in the gaps with some strong adhesive & shear off the tops with a multitool, no mucking ab... Leggi di più

Valutata 5 stelle su 5

The price of the solid oak scocia beading was better than half price. It was easy to order and arrived within a couple of days. Just waiting to have it fitted now.

Valutata 5 stelle su 5

Very good quality needed some you oak handles for my marine fish tank cabinet

Dettagli dell'azienda

  1. Fornitore di pavimentazioni in legno e laminato
  2. anche in
  3. Accessori per mobili
  4. Fornitore di legname

Scritti dall'azienda

We supply and fit solid and engineered wood flooring. We also make bespoke wooden doors in Oak and Walnut and many more wooden products on order. Over 15 years of experience in wood industry. Compatitive prices and extensive technical knowledge.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

240 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(240)

67 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic company!

Kevin and the rest of the team at Made of Wood deliver an outstanding service - very responsive, competitively priced and a wonderful product. Highly recommend!

20 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Stair Nosing

Used this company when renovating house. Bought the stair biding on two occasions. Excellent quality and quick delivery. I definitely recommend.

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and product from Made of Wood, once again

Excellent service from Made of Wood, and really lovely products. Our experienced fitters said this is one of the highest quality wood floorings that they’ve seen. Kevin was super helpful answering my questions, and we absolutely love our new floors. This is my second time of using Made of Wood, and I would use them and their product every time. Our kitchen and utility rooms are shaping up very beautifully indeed. Thank you so much

4 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Ordered stair nosing for oak floor

Ordered stair nosing for oak floor, quality product, arrived swiftly, pleased with purchase and how it looks

18 settembre 2024
Non scritta su invito
Logo di Made of Wood Ltd

Risposta di Made of Wood Ltd

Thank you for the kind words! We're happy you had a great experience and look forward to serving you again!

Valutata 5 stelle su 5

Small details lift the look

My lovely oak door knobs arrived in good time and have really lifted the look of my wardrobes, replacing some old fashioned mushroom ones with modern looking, stylish ones…….amazing what a difference a small detail can make!

12 settembre 2024
Non scritta su invito
Logo di Made of Wood Ltd

Risposta di Made of Wood Ltd

We appreciate your positive feedback! Thank you for choosing us—we hope to assist you again soon.

Valutata 1 stelle su 5

Never fulfilled the order

Never fulfilled the order, no communication, no responsibility and lies

Ordered some wood flooring beginning of July

Failed to come despite a constant "its going to be with you at the end of each week"

They had the flooring in a different pack format but couldn't be bothered to split a pack to fulfill my already late order

After 7 weeks of me chasing them (never the other way) I asked to cancel the order.

Then miraculously they said it had already been dispatched. This is despite the fact that on their own delivery terms and conditions as well as an previous email to me confirming they would not send anything without notifying me first.

Just another lie to keep me waiting.

Would never use again. Awful customer service

1 luglio 2024
Non scritta su invito
Logo di Made of Wood Ltd

Risposta di Made of Wood Ltd

Thank you for your feedback, and we sincerely apologize for the frustration you've experienced.

We want to clarify that we have been in contact throughout this process, and you kindly agreed to wait for the goods. Unfortunately, the transit from the factory has been delayed due to circumstances beyond our control, which caused the delays.

While we understand this doesn’t ease the inconvenience, we want to assure you that we take full responsibility for communication issues, and we are reviewing our processes to ensure this doesn’t happen again. Please feel free to reach out directly if you would like to discuss this further.

Valutata 5 stelle su 5

Recommend these guys in a heart beat.

Kevin who was my contact throughout was utterly brilliant, helped me in every way.
Even help on price so I could stay in budget.
Anyone looking for flooring these guys are professional, on time and by far the best prices within the market.

11 giugno 2024
Non scritta su invito
Logo di Made of Wood Ltd

Risposta di Made of Wood Ltd

Thank you for your great review! We're thrilled everything met your expectations.

Valutata 5 stelle su 5

Liquid DPM

They supply F-Ball products which are really good. Bought a liquid DPM from them and it arrived next day. Really easy to use and apply. Very satisfied with the level of service.

8 marzo 2024
Non scritta su invito
Logo di Made of Wood Ltd

Risposta di Made of Wood Ltd

Thank you for your support! We're happy to hear you had a great experience with us.

Valutata 5 stelle su 5

Good experience as a customer - thankyou

I ordered some wooden handles, they were out of stock. A Made of Wood staff member actually called me to explain and gave me a clear timeline of when the handles would be available which was not that long anyway or a replacement option. Usually when this happens there's delay, delay and limited comms. So I was really pleased with the prompt and professional customer service. I opted for a replacement which was actually a bit more expensive but not charged for the difference!
The handles are lovely and really good quality, the company was professional and the staff member that called me was personable and accommodating - thankyou!

1 marzo 2024
Non scritta su invito

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