Macks Solicitors  Recensioni 

1083
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Rebecca helped me sell my late aunties property - she was very professional and guided me all the way. All the staff I met with were very helpful and professional - there were no hidden costs and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our house sale was dealt with by Rebecca Genner who we found to be professional at all times . The process was lengthy and Rebecca did her utmost to keep us updated throughout and replied quickly to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing service from both the family team and the reception team. These ladies have been fantastic. The court process has been incredibly hard throughout, but they’ve supported me with so much care... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Overall, I am satisfied with the service. Although the case took around two years to resolve, the firm delivered everything that was agreed in the end. Communication was professional, and they support... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Avvocato specializzato in lesioni personali
  2. Avvocato divorzista
  3. Avvocato del lavoro
  4. Avvocato esperto in diritto di famiglia
  5. Avvocato
  6. Avvocato immobiliarista

Informazioni fornite da varie fonti esterne

Macks is a modern, progressive law firm with traditional values. Our lawyers are amongst the best in their fields and we pride ourselves on the quality of our client care. Since establishment in 1995, Macks Solicitors has built a reputation for providing exceptional legal advice, from a team of experienced lawyers. Having dealt with a wide range of cases over the years, not only in personal injury, but also family law, wills and probate, conveyancing and employment law we are confident that whatever your situation, one of our solicitors will be able to provide you with the advice you need and achieve the best possible outcome for you.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
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Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,8

Tutte le recensioni

(1083)

58 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Professional service

Professional service

Some areas could have had more simplistic explanations and could have had more communication however once this issue was raised very quickly resolved

5 febbraio 2026
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Risposta di Macks Solicitors

Thank you for the feedback and leaving our team a review. We are pleased we were able to quickly resolve any issues.

Valutata 5 stelle su 5

Sara was very professional and friendly…

Sara was very professional and friendly at the same time. She took all the worry away.

30 gennaio 2026
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Risposta di Macks Solicitors

Thank you for leaving Sara a review. We are pleased she was able to help and take away all the worry.

Valutata 5 stelle su 5

Friendly and efficient

Friendly efficient and very customer focused very good and concerning

28 gennaio 2026
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Risposta di Macks Solicitors

Thank you for leaving us a review. We are pleased we were able to help.

Valutata 5 stelle su 5

Mack’s Solicitors were great

Mack’s Solicitors were great handling my conveyancing needs, competitive pricing too. A special shout out goes to Sara Khan who dealt with everything from start to finish, making it easy for me.. Thank you again.

26 gennaio 2026
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Risposta di Macks Solicitors

Thank you for leaving Sara and the conveyancing team a review. We are pleased she was able to help.

Valutata 5 stelle su 5

Solicitors who were efficient

Solicitors who were efficient, friendly and kept in touch all the way through the house sale matters. Cost was also very good. Well done.

23 gennaio 2026
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Risposta di Macks Solicitors

Thank you for leaving our conveyancing team a review. We are happy they were able to assist you with your sale.

Valutata 1 stelle su 5

Con Merchants - over promise and under deliver

Absolutely useless.

On their website, they say they'd deal with accidents caused by hazards at a Coop store - whether you're a customer or employee. When I got in touch, they have been absolute useless, telling me they wouldn't deal with such case. Rubbish service. They are probably working for coop. Coop has never looked after their employees. They treat staff like rubbish.

20 gennaio 2026
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Risposta di Macks Solicitors

Thank you for your feedback. This is not the level of service we are usually known for.

Valutata 5 stelle su 5

Sara made the experience easy to…

Sara made the experience easy to understand and kept us informed of activities as the sale progressed. Great service

9 gennaio 2026
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Risposta di Macks Solicitors

Thank you for leaving Sara a review. We are pleased she was able to support you with the sale of your property.

Valutata 5 stelle su 5

Chloe was great from start to finish

Chloe was great from start to finish, she knew what I wanted and knew how to handle any issues that arose professionally, she was reassuring through the whole process and I got the best outcome for me and my daughter

21 ottobre 2025
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Risposta di Macks Solicitors

Thank you for leaving Chloe a review. We are pleased she was able to get the best outcome for you and your daughter.

Valutata 5 stelle su 5

Rebecca Genner dealt with a sale and…

Rebecca Genner dealt with a sale and purchase for us, she went above and beyond for us to get moved the week before Christmas. With a buyers solicitor dragging her heels and a seller who has no concept of life to handle a property sale, with two private roads and covenants to deal with Rebecca kept us pushing through every challenge and we wouldn’t have made it over the line if we didn’t have Rebecca in our corner.

18 dicembre 2025
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Risposta di Macks Solicitors

Congratulations on your new home! Thank you for leaving Rebecca a review. We are happy she was able to help push through every challenge.

Valutata 4 stelle su 5

Well done.

After a couple of late pulls outs by prospective buyers, finally completed on the third time of asking, Sara at Mack’s very patient , informant and executed the sale with efficiency .Big thanks.

11 dicembre 2025
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Risposta di Macks Solicitors

Thank you for leaving Sara a review. We are happy she was able to help with the sale.

Valutata 5 stelle su 5

Excellent solicitors and Excellent…

Excellent solicitors and Excellent customer service will highly recommend. I used the Middlesbrough branch

11 dicembre 2025
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Risposta di Macks Solicitors

Thank you for leaving our team at Middlesbrough a review. We are pleased they were able to help!

Valutata 5 stelle su 5

They were really helpful and took…

They were really helpful and took control of the case straight away. I was paid a good settlement and im fully appreciative of the work they did in my case. Would recommend them to anyone who has suffered an injury.

9 dicembre 2025
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Risposta di Macks Solicitors

Thank you for leaving our PI team a review. We are pleased they were able to help with your settlement.

Valutata 5 stelle su 5

I would fully recommend Mack’s …

I would fully recommend Mack’s solicitors Darlington.
Fast and efficient and a pleasure to deal with

5 dicembre 2025
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Risposta di Macks Solicitors

Thank you for leaving our Darlington a review. We are happy they were able to help.

Valutata 5 stelle su 5

Emotional house sale

Mack’s were really helpful from the start when I enquired about selling my late mums house privately. They kept us well informed with the sale and although the buyers solicitors were not very forthcoming with information they worked hard to get the answers we needed and really pushed for the sale to go through on a date we had set. Thank you to everyone involved in the conveyance team especially Sara.

1 dicembre 2025
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Risposta di Macks Solicitors

Thank you for leaving Sara and the conveyancing team a review. We are happy they were able to help.

Valutata 5 stelle su 5

Great Service by Paris

Paris was very thorough and profressional.

Divorce is a horrible process but I felt looked after by Mack’s solicitors.

Everything was dealt with in a timely manner and explained in full.

Paris was approachable and easy to talk to in person and over the phone / email. I feel she went above and beyond to ensure I was happy with everything.

Thank you so much,
Sara

24 novembre 2025
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Risposta di Macks Solicitors

Thank you for leaving Paris a review. We are happy she was able to support you through the divorce process.

Valutata 5 stelle su 5

Sara was efficient and very…

Sara was efficient and very professional.
I would highly recommend Macks solicitors.

18 novembre 2025
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Risposta di Macks Solicitors

Thank you for leaving Sara a review. We are pleased she was able to help.

Valutata 5 stelle su 5

House move

All emails were responded to promptly and professionally. Excellent service.

14 novembre 2025
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Risposta di Macks Solicitors

Thank you for leaving our team a review. We are happy they could help with your move. Congratulations on your new home.

Valutata 2 stelle su 5

They don’t respond

Needed urgent employment law advice from a notice of redundancy that came on a Friday. We had to make a decision by Tuesday so there was a real urgency.
I sent a callback request on Mack’s online form on Saturday and while I didn’t expect a response at the weekend I didn’t even get a “we have received your email” message so I kept checking just in case. I have never received a response to that online form.
Monday morning I saw on the website that the offices open at 8 so I rang the number given. I went into an auto answering service and then cut off twice.
Once I could get away from my desk I called the 01642 number and was put through to the employment solicitors office. I explained the urgency to the lady that answered and the background to my issue. I also explained that I was willing to pay any amount for advice as I didn’t want to make a decision without the security that I was being treated fairly and that my options were valid. The lady told me she would pass my details to the solicitor to get back in touch asap and that was the end. I’ve never had any contact back and I ended up using Just Answer for £15 in desperation Monday night.
Very disappointing for a local company with a supposedly great reputation.

9 novembre 2025
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Risposta di Macks Solicitors

Thank you for your feedback. This is not the level of service we are usually known for. If you have further details in relation to this, please contact us directly so that we can review the matter thoroughly.

If you could please email info@macks.co.uk with further information relating to your experience then we will look into the matter.

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