Lyons Davidson Solicitors - Leeds Recensioni 

113
TrustScore 4 su 5

3,9

Britannia Street, Saint Martins House, LS1 2DZ Leeds, England, GB


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Valutata 5 stelle su 5

At every stage I was kept informed in a friendly and helpful manner. This was my first experience of recovering money I was owed and I felt I was looked after very well with helpful advice. Everything... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were involved in an accident in November 2022 when our car was struck from behind at a road junction. We were assured by LV that this would be a straightforward claim against the third party. The l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My road traffic incident was over shadowed by me have a stroke two weeks afterwards. This further added to the complexity of my clai, my claim handler Aneesa from the Leeds office kept me updated on a... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolutely diabolical, no help, no customer service, don't reply to messages on portal. Honestly say one of the worst solicitors I've ever had the miss fortune of dealing with. Do yourself a favour an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Studio legale
  2. Avvocato specializzato in assicurazioni
  3. Avvocato
  4. Servizi legali
  5. Avvocato specializzato in lesioni personali

Scritti dall'azienda

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Informazioni di contatto

  • Britannia Street, Saint Martins House, LS1 2DZ, Leeds, England, Regno Unito

  • 0113 368 6161

3,9

Molto buono

TrustScore 4 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
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3,9

Tutte le recensioni

(113)

472 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic result

Courtney and Aqsa were very polite, helpful and knowledgeable, keeping me well informed and updated on the progress of my case and helping me achieve a successful and positive result, thank you lady's.

14 febbraio 2023
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Brendan

Thank you for taking the time to review the service you received. We're pleased we were able to assist you and that you're happy with the final result.

Kind regards
Lyons Davidson

Valutata 4 stelle su 5

Many Thanks to Lyons Davidson For…

Many Thanks to Lyons Davidson For concluding my Personal injury claim after a road traffic incident.
Special Thanks to Eskander Juka for the completion
of the claim and the sympathy and consideration shown to me Well done

22 novembre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Peter

Thank you for leaving a review. We're pleased to learn you're happy with the service you received from us.

Kind regards
Lyons Davidson

Valutata 4 stelle su 5

The claim was handled extremely well

The claim was handled extremely well, very happy with the outcome.

20 ottobre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Anne

Thank you for your feedback on our service. We're pleased that you're happy with the outcome of your case.

Kind regards
Lyons Davidson

Valutata 5 stelle su 5

Successful, easy claim.

Genivieve Cunningham has been helpful throughout the process and helped me successfully claim for my accident. She went over and above and would use Lyons Davidson again if I ever needed too.

29 novembre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Luke

Thank you for your feedback on the service you received from us. We're pleased that Genevieve was able to assist with your claim.

Kind regards
Lyons Davidson

Valutata 5 stelle su 5

A committed well informed professional

The professionalism of the final case handler- Faye Tovey.
I am grateful for the prompt and efficient way in which you have responded to my initial communication, around 2 weeks ago. I also appreciated your informed advice about proceeding with this claim, which, had the whole process of the claim not taken 28 months to reach this stage, I would have gladly accepted. You have done a great deal to restore the reputation of your company- and the whole motor insurance claims industry- in my eyes.

14 novembre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Ms Webb

Thank you for taking the time to write a review. As a firm we welcome all customer feedback, so we really appreciate your comments on the claims process and the service you received from Faye.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

Professional and Patient

Aqsa Mohammed was an incredible help, during my case. Throughout its entirety, she was thorough, patient, professional and informative. I always felt understood and appreciated her patience. This type of case is increasingly challenging to deal with, both mentally and physically, but Aqsa helped me every step of the way. She has been truly fantastic. Thank you so much for all of your assistance.

7 novembre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Sacha

Thank you for taking the time to write a review about the service you received from Aqsa. We're pleased that Aqsa was able to support you through what we appreciate must have been a very challenging time.

Best wishes for the future
Lyons Davidson

Valutata 1 stelle su 5

I am currently waiting for a court case…

I am currently waiting for a court case for compensation to be heard in january 2023.

Inwrote to Nicola Sykes explaining that i have received some unwelcome news regarding my health and asked if i could just accept the offer that has been made by the the other side.

Nicola replied saying yes she will get Chloe to contact me. Over 1 week later i have still not heard from Chloe.

Ibsent a reminder email to nicola sykes politely saying i hadn't heard from Chloe. I am still waiting a reply.

My health is not good and this service is abysmal.

31 ottobre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Nick

We're pleased to note that your claim has now settled, and you should by now be in receipt of your settlement money.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

Aimee was my case handler great…

Aimee was my case handler great communication and very helpful and efficient thanks for the result you got for me Peter

24 ottobre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Peter

Thank you for your feedback. We're delighted that you're pleased with the end result.

Kind regards
Lyons Davidson

Valutata 4 stelle su 5

After 4 years of frustration and being…

After 4 years of frustration and being passed from one case handler to another and basically getting nowhere
and more upset and frustrated by the day I was finally given Lyn Edwards from the Leeds Office in June 2022.She has been efficient,pleasing to deal with, understanding,professional and a good communicator

20 giugno 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Maureen

We're sorry to learn of the difficulties you experienced prior to Lyn taking over your case. We're delighted that Lyn was able to improve the level of service and that you're happy with her assistance.

Best wishes for the future
Lyons Davidson

Valutata 5 stelle su 5

I had tremendous timely communications…

I had tremendous timely communications with Aimee Hawkins.
A full concise report was carried out for determining if my employment claim was to move forward to the next stage. I Would highly recommend Aimee to deal with employment types issues.

14 ottobre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Ashley

Thank you for taking the time to write a review. We're pleased that Aimee was able to help in your time of need and we appreciate your recommendation.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

Simple process

Luckily, a simple process. Contact with them was efficiently handled.

Insurance company passed my case to them.

2 settembre 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Mr Easton

Thank you for 5-star review - we really appreciate it!

Kind regards
Lyons Davidson

Valutata 5 stelle su 5

Excellent Service

Although things were delayed both by Covid and CPS delays in prosecuting the other party, Lyons Davidson in the shape of David Newby, Mark Wilkinson and, latterly, Samantha Mercer were always helpful and professional and finally secured a good settlement for me

26 luglio 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Derek

Thank you for taking the time to leave a review. We're pleased that our case handlers were able to assist you and conclude your claim to your satisfaction.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

I don’t normally do reviews but on this…

I don’t normally do reviews but on this exceptional case I have to mention Lyon’s/Davidson Courtney janotta and associates Courtney especially a massive Thankyou I had a exceptional different case at beginning being let down by another form but wow this firm stepped in at last minute saving a years worth of valuable work they put the case together in 3/4 months I was very surprised but they did it well done I’m recommending them because of their timing and immense work committed in a short time frame I can only say Thankyou and Thankyou again n-p

20 luglio 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Nora

We're delighted that Courtney and her colleagues were able to assist with your case and we're grateful for your recommendation.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

My claim was dealt by Genevieve from…

My claim was dealt by Genevieve from the litigation department. I can almost say that I was impressed with the customer care and the prompt feedback she provided me with.
She set our clear and concise steps for my claim and keeping things realistic.
I would definitely recommend and would return myself to Lyons Davidson if the matter occurred again.

Many thanks
Sarah

23 giugno 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Sarah

Thank you for taking the time to leave a review. We're pleased that Genevieve was able to assist you and that you're happy with the service she provided.

Best wishes
Lyons Davidson

Valutata 4 stelle su 5

I had a car accident in 2021

I had a car accident in 2021. Lyons Davidson were the law firm appointed by my car insurers. Initially, I was a little concerned as they weren't local to me but communication by phone and email was generally efficient and fairly timely. I mostly dealt with the same person, although I think she was part-time and this gave a feeling of continuity to the process.
My requests for explanation, clarification and information were always dealt with politely.

8 giugno 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear DP

We appreciate you taking time out to leave a review and provide feedback on the service you received from us.

Best wishes
Lyons Davidson

Valutata 4 stelle su 5

Get the right case handler

The service I received from Lyons Davidson has been hit and miss. If I would have had Genevieve Cunningham from the start, it would have been 5* easily.
At the start of the process my first case hander was a guy called Ben. During a stressful period, he wouldn't answer emails or messages through the portal, wouldn't pick up calls or even return them. Absolutely terrible service.
Then Genevieve came along and was a superstar. Brilliant service, always willing to support and answer queries promptly.
I think I would have given up if it wasn't for Genevieve, so a special thanks to her for being brilliant and helping me through.
I think Lyons Davidson need more Genevieve's

6 giugno 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear CH

Thank you for the constructive feedback regarding the service you received from us. Its clear from your comments that there were issues prior to Genevieve taking over your claim and we apologise that this was the case. We're pleased to note that Genevieve was able to turn matters around and conclude your claim.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

Excellent Customer Service

Catherine Charlesworth is the Case Handler to ask for if you have a Personal Injury claim. I have no hesitation in giving her a five star review as she handled my case in a professional manner and to an extremely high standard: so rare to find these days.
My case was particularly challenging, but Catherine saw it through (to an extremely successful conclusion) despite facing a variety of issues: such as the other side entering insolvency and making low offers in respect of damages.
Catherine’s communication, both written and by phone, was superb. She was prompt, courteous and knowledgeable and answered my queries clearly and succinctly.
Excellent customer service Catherine: keep up the good work. You’re a gem!

30 maggio 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Fiona

We're pleased to learn how happy you are with the service you received from your case handler. We appreciate that legal claims can be distressing so we're delighted that you felt supported by Catherine throughout the process.

Best wishes for the future
Lyons Davidson

Valutata 1 stelle su 5

I have a claim dealt with by yourself…

I have a claim dealt with by yourself this has been a bad experience as to the way you charge your clients and the lack of communication through you so called portal your charges are not open and honest they are never discussed verbal are put across when a offer is made it should be clear that your cost have to come of before your clients except and know I’m chasing you for payment when you told me it was getting processed 10 days ago and my explanation was sorry don’t know why but I’ll do it know bye such a bad company my recommendation is not to use them find a better company

20 maggio 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Paul

We're sorry that you're unhappy with the level of service you're receiving. One of our Customer Service Officers will be in contact with you directly to address your concerns.

Kind regards
Lyons Davidson

Valutata 3 stelle su 5

Had a accident over 2 years ago and…

Had a accident over 2 years ago and still no resolution! Had 4 case handlers and no contact for months. Am so disappointed. Would like to have some assistance please
SEG/GR05/01471971/00000001

18 maggio 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Dear Jamie

We're sorry you're unhappy with the level of service being provided. We note that your new case handler has now made contact with you and has set out the current position and the next steps we intend to take to progress your case.

Best wishes
Lyons Davidson

Valutata 5 stelle su 5

Compensation support for road traffic accident

I have been supported by Genevieve Cunningham from Lyons Davidson in claiming compensation against a third party for injuries sustained in a road traffic accident
Genevieve has provided excellent support providing advice and guidance throughout the process and ensuring I was kept uptodate in a timely manner with easy to understand communication
Setting up an easy to use portal made the communication to and from Genevieve very easy, quick
and accurate

19 aprile 2022
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Risposta di Lyons Davidson Solicitors - Leeds

Hi Michael,

Thank you so much for your lovely review! We are glad Genevieve was able to assist you with your claim and you found our customer portal easy to use.

Best Wishes,
Lyons Davidson

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