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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After a very shaky start, Lumina Energy really pulled the stops out to resolve our problems, and we are very happy with the resulting solutions We hope to have a continuing relationship with them i... Leggi di più

Valutata 5 stelle su 5

Our company Tobia Teff has been using Lumina Energy for the last nearly four years now. Lumina helped and still helps us to save lots of money on the various utility bills. Staff are always ready... Leggi di più

Valutata 5 stelle su 5

Ian has taking the stress and the time consuming effort of shopping around for best deals out of my hands, thank you! Our school has 2 gas meters, 2 electric meters and 2 water meters and Ian has s... Leggi di più

Valutata 5 stelle su 5

We've been using Lumina for some years now for our business utilities and they always deliver! If you're looking for a hassle free service then we can recommend them highly. Andrew is always available... Leggi di più

Dettagli dell'azienda

  1. Soluzioni e attrezzature energetiche
  2. Consulente

Scritti dall'azienda

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently. If you find understanding your business energy overwhelming and challenging, then we’re here to help you. We understand that the biggest priority for you is to keep your business running and we want to help you to do that by becoming more energy efficient, see various available procurement options and work with you on identifying your business’s carbon footprint. No business is the same and our advice won’t be either. As your energy consultants we take pride in making the time to understand your business needs, your challenges and your goals so that we can make the right energy recommendations for you. Established in 2012, Lumina Energy form part of the Commercial Services Group Energy & Carbon Division alongside public sector energy specialists LASER. We’re wholly owned by Kent County Council (KCC) allowing us to benefit from the industry knowledge and 30+ year’s expertise KCC has in energy procurement. If you’re needing a helping hand and want to assess your business energy reach out to our team.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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4,9

Tutte le recensioni

(69)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and business like to get the best deal

I have found Andrew Gillespie to be polite,Friendlyand business like.
He is always trawling the market to provide the best deal.

8 ottobre 2019
Non scritta su invito
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Risposta di Lumina Energy

Hi Brian,

Thank you for your review!

We're so happy to hear that you’ve had a positive experience with us and Andrew in particular. Thanks so much for taking the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

So far so good

We have only just started using Lumina Energy so can't comment long-term but so far we have been very pleased with Ian's help with a new electricity contract for our village hall.

7 ottobre 2019
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Risposta di Lumina Energy

Hi Anne,

Thank you for your review! We are delighted to hear that you’ve had a positive experience with Ian, and so grateful that you took the time to provide your feedback. It may be early days, but we are confident that your experience with us will remain positive in the long-term.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

stress free

Ian Gilham - Was extremely helpful. He information me of all the details of my old tariffs and new and what was best for my company.
When It came to signing he explained everything I needed to do.

Stress free.

Thanks

30 settembre 2019
Non scritta su invito
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Risposta di Lumina Energy

Hi Nicky,

Thank you for your review!

We are delighted to hear that you’ve had a positive experience with Ian and Lumina, and so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

Used their services for several years now

We have used their service for several years now. They will ring with updated quotes several times if you ask them too and always try to help without being insistent or pushy. On the one occassion they weren't able to meet a lower quote they were very pleasant and professional meaning that we used them on other contracts and the following year when they were able to be more competitive.

26 settembre 2019
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Risposta di Lumina Energy

Hi Tracey,

Thank you for your review!

It's fantastic to hear that you’ve had a positive experience with us and we are so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

Thank you for your excellent service

Thank you for your excellent service. We have been dragging our heals with the renewal of our smaller meters, but Ian never hesitated to re-run the tenders for us many times.

Much appreciated and so glad to finally have signed the contracts and closed the deals.

26 settembre 2019
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Risposta di Lumina Energy

Hi Tanja,

Thank you for your review!

We are delighted to hear that you’ve had a positive experience with us and that Ian was able to help you with your tenders. Thanks so much for taking the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

very efficient.

25 settembre 2019
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Risposta di Lumina Energy

Hi Roger,

Thank you for your review!

We are delighted to hear that you’ve had a positive experience with us and so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 4 stelle su 5

been using for a few years now

been using for a few years now, not always the cheapest, but close if not, equally though, they dont seem to be trying to sell to you as it were, one of the more honest ones lets say. I like them :)

23 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Efficiency personified.

Efficient, patient and professional, Lumina Energy gave us excellent advice on behalf of our charity and helped us to make a positive step towards saving money on our necessary utility bills. A really good service delivered promptly and without fuss.

19 settembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Excellent customer service when having…

Excellent customer service when having to deal with new contract and change over of supplier.

11 settembre 2019
Non scritta su invito
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Risposta di Lumina Energy

Hello, and thank you for your review!

We are delighted to hear that you’ve had a positive experience with us and so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 4 stelle su 5

Lumina have guided us through the maze…

Lumina have guided us through the maze of deals to recommend what they consider to be the best available, thus removing the stress of checking them all. Happy to be with them and to listen to their advice

11 settembre 2019
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Risposta di Lumina Energy

Hi Jeremy,

Thank you for your review!

We are delighted to hear that you’ve had a positive experience with us and so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

Very good service and Andrew went the…

Very good service and Andrew went the extra mile to sort out a few minor teething problems with the new supplier. Thank You.

2 settembre 2019
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Risposta di Lumina Energy

Hi Graham, thank you for your review!

We are delighted to hear that you’ve had a positive experience with us and so grateful that you took the time to provide your feedback.

If there’s anything else that we can help you with, please don’t hesitate to call.

Valutata 5 stelle su 5

My life made easy!

My life made easy!

Been dealing with Lumina for 3 years now and they make my life as an office Manager so easy. They always get me the best competitive prices and straight forward. I always have the same contact, they get to know me and understand what i need.

We've just moved premises and my energy supply is all sorted in one day!

15 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

We were so 'at sea' with the…

We were so 'at sea' with the complications of our Electricity supply and now, thanks to Lumina, things are back on track and we know we have the best deal available to us.
Thank you Ian at Lumina!

9 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent service!

We've been using Lumina for some years now for our business utilities and they always deliver! If you're looking for a hassle free service then we can recommend them highly. Andrew is always available to help and they are efficient and thorough - everything is clearly explained and then they do the rest. We will definitely keep using them!

6 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

I have never been in the position where…

I have never been in the position where i have had to find new contracts for 3 utilities at the same time. My contact Ian was amazing, he kept me informed and helped when i didn't have a clue what i was really doing. I will be using Lumina again. Thanks for all your help Ian, i really couldn't have got the deals i have got without you.

5 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

Consistant Service

Consistant Service
We have used Lumina with Ian as our contact for the last three contracts spanning seven years. we always "shop around", but Lumina have retained our business by getting the deal that suits us.
P.Stafford

31 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Good service

We have received great service from Dan at Lumina. He is always approachable and contactable and gets us a good deal for our charity for gas and electric. Lumina do not try and sell you anything that you do not want/need and are not constantly ringing you with so called offers. They are happy to wait if you say you are getting a choice of quotes and there is no hard sell or pushiness. Would recommend without a doubt.

30 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

We have received an excellent service…

We have received an excellent service from Lumina Energy. Andrew who is our contact was quick to respond to any question in the process of renewing our energy contract and did a great job getting us the best rates possible. The pre and after service was equally superb. Highly recommend!

29 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Thankyou Lumina for making life easy!

Thankyou Lumina for making life easy, Within a day Ian had contacted me , checked the cheapest energy tariff’s and started my buisness Gas & Electric transfer process! Completely hassle free in a friendly professional manner. I have been with this company for a few years now & I would thoroughly recommend them ! Thankyou Dan & Ian at lumina.

27 luglio 2019
Non scritta su invito

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