Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Leggi di più
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Leggi di più
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Informazioni di contatto
260 liberty st, 08840, metuchen, Stati Uniti
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
2,1
Scarso
431 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Everything worked out well with the…
Everything worked out well with the exception of delayed shipping. I was expecting to get my briefcase a week earlier than received.
21 marzo 2022
Risposta di Luggage Online
Dear Customer,
I am sorry you experienced a delay in your order; we understand the excitement after a purchase. We appreciate your feedback so we can ensure we have no delays for our future orders.
Excellent
Excellent. Will definitely purchase from your store again. Will recommend your store to all my friends and family!
20 marzo 2022
Luggage arrived ontime but with…
Luggage arrived ontime but with scratches on it. They hold a lot very securely and held up well after it's 1st use
15 marzo 2022
First time buyer and I was really impressed
First time buyer and I was really impressed with the product options, the deals, the quick delivery (2 days!), and the customer service. Very happy with this company and anticipate ordering from them again in the future.
12 marzo 2022
Risposta di Luggage Online
Your positive feedback is greatly appreciated. Thank you for trusting us :)
this was very easy for me
10 marzo 2022
Received my Tumi backup backup in a…
Received my Tumi backup backup in a matter of days.
I love it!
9 marzo 2022
I ordered 3 luggages of 28 inches
I ordered 3 luggages of 28 inches . They are to big for what I want , so I did the return very easy , and they refund my money back between 7 -10 days . Then I order the right ones , 24 inches . , and everything was fine . Thank you it was a pleasure to do my shop with you . Fully recommended .
9 marzo 2022
The luggage is as good as the service
The luggage is as good as the service. A+
Great product, very happy! Highly rec
4 marzo 2022
Sent the wrong color
Sent the wrong color. Company paid to send it back and sent the correct one the same day the returned one arrive. Awesome customer service.
3 marzo 2022
Great team of people to deal with and…
Great team of people to deal with and fabulous customer service.
I always go to luggage online for all my travel needs!
28 febbraio 2022
Happy Customer!
WOW! I called to determine if the Washington holiday discount was still in effect on the Nonstop brand 3 piece set with packing cubes and powerpak. It was! Not only was the rep who took my call helpful, the price was affordable, the shipment arrived within days and the product is everything I hoped for. Very happy customer!
28 febbraio 2022
Overall Experience
User-friendly website. Easily found exactly what I was looking for and price could not be beat. Hoping that I when I receive with my purchase I am as happy with the product as I was with the "shopping" end of it. :)
UPDATE: Yes, yes, yes! - Thrilled with the luggage. It was exactly what I had hoped for & secondly, I had to deal with Customer Service for a question I had & the Customer service I received could NOT BE BEAT!!!!! Amazing on all counts!!! Thank you!
23 febbraio 2022
I ordered a large Briggs and Riley…
I ordered a large Briggs and Riley @Work bag, and Luggage Online was great to deal with from start to finish. Very satisfied with both my experience, and the product they delivered!
21 febbraio 2022
quick shipping and delivery
quick shipping and delivery, product wrapped well. easy returns
17 febbraio 2022
I bought it as a gift for my…
I bought it as a gift for my boyfriend. His birthday is next month. I was happy with how quickly it arrived and how beautiful it is
15 febbraio 2022
Very smooth and quick return process
14 febbraio 2022
Luggage shipped promptly!
Luggage arrived quickly and they nested it so save shipping packaging.
14 febbraio 2022
You promo codes NEVER work
You promo codes NEVER work, too time consuming and frustrating
14 febbraio 2022
Faster than over night
Faster than over night, 18 hours!
Alex extremely helpful, I felt like she cared. Second order pending
9 febbraio 2022
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