LPD Doors Recensioni 

1205
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

The product I haven’t used yet but on inspection looks to be exactly what I need. However the delivery person was quite abrupt, the signing devise each time I touched the screen it flipped to a... Leggi di più

Valutata 5 stelle su 5

Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)! Custome... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

terrible service . showed up 4 hours later than scheduled, then the handles weren't even loaded onto the van on the morning so my delivery is pointless and i cannot fit the doors without the hinges an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di porte
  2. anche in
  3. Arredatore d'interni
  4. Fabbricante di porte
  5. Grossista di porte
  6. Negozio di porte
  7. Porta interna

Scritti dall'azienda

With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,4

Tutte le recensioni

(1205)

178 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The delivery person was very helpful…

The delivery person was very helpful and friendly.

26 settembre 2026
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Risposta di LPD Doors

Good afternoon Janet,

Thank you for your kind words, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Superb delivery driver Cameron

Superb delivery driver Cameron, polite, placed the doors carefully where I asked, can’t believe it’s a one man delivery, doors look great, though haven’t unwrapped until chippy arrives

24 settembre 2026
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Risposta di LPD Doors

Good Afternoon Mick,

Thank you for your kind words, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Great company to deal with

My experience with this company from start to finish with was perfect, from order to delivery, nothing was too much trouble, spot on communication and I can only say a big thank you to the young delivery driver for his enthusiasm,confidence and commitment. So polite a credit to your company

24 settembre 2026
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Risposta di LPD Doors

Good afternoon Bill,

Thank you for your kind words and lovely review, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Doors delivered as agreed

Doors delivered as agreed. Very good tracking facility. Communication excellent. The driver was exceptional and very helpful. Many thanks

19 settembre 2026
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Risposta di LPD Doors

Good afternoon Gail,

Thank you for your kind words, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Everything is good right from the…

Everything is good right from the ordering to the delivery, thanks

16 settembre 2026
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Risposta di LPD Doors

Good morning Dennis,

Thank you for leaving your review, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Perfect

Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)!
Customer Service was also lovely-being very patient with me-talking about possible delivery days/times..😉🌷

16 settembre 2026
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Risposta di LPD Doors

Good morning Jan,

Thank you for your kind words, please accept my sincerest of apologies for the late response.

I will ensure your feedback is passed on through our business, please take care and do think of LPD in the future for your next project.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Ordering the door was very easy and…

Ordering the door was very easy and straight forward. We were kept up to date with delivery including a phone call from the driver when he was on his way to us. Door itself seems very good and solid

10 settembre 2026
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Risposta di LPD Doors

Good Morning Richard,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

I was really impressed with being kept…

I was really impressed with being kept up to date with my delivery date/time, even having a 2 hour time span text on Sunday evening. Delivery was prompt (2.27 when I was advised between 2.26 and 4.26) and the driver was very pleasant and helpful
I now can’t wait to see how good the doors look once they’re fitted

14 settembre 2026
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Risposta di LPD Doors

Good morning Roy,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business, including the driver.

Have a lovely day and we look forward to working with you on your next project 🙂.

Kind regards
LPD Doors

Valutata 5 stelle su 5

Absolutely amazing delivery driver

Absolutely amazing delivery driver!
Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver earlier! Get your doors from LPD if you want the service you’ve paid for.

9 settembre 2026
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Risposta di LPD Doors

Good morning,

Thank you for taking the time to share your experience and leave us a 5-star review.

We loved your positive feedback, and your comments will be shared with the relevant teams as recognition of their hard work and commitment to customer service.

Thank you for choosing us, and we look forward to supporting you with your future projects. 🙂

Kind regards
LPD Doors

Valutata 5 stelle su 5

Door delivered on time,tracking was…

Door delivered on time,tracking was brilliant and the Driver extremely friendly and helpful. The door is good quality and the price very competitive.
Would certainly recommend this Company.

9 settembre 2026
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Risposta di LPD Doors

Good Morning Geoff,

Thank you for your fantastic 5-star review. We're delighted to hear that you were pleased with our products and the service we provided.

Your feedback means a great deal to us, and I will make sure your comments are passed on to the wider team.

We hope to have the opportunity to assist you again with any future projects.

Have a lovely day 🙂

Kind regards
LPD Doors

Valutata 1 stelle su 5

The door we ordered was damaged and is…

The door we ordered was damaged and is not in a good condition !

6 settembre 2026
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Risposta di LPD Doors

Good morning,

Thank you for taking the time to leave a review. We are sorry to hear that the door you received arrived damaged and was not in the condition you expected.

While we take great care in packaging and handling our products, we appreciate that occasional transit damage can occur and understand how disappointing this can be. Our aim is always to resolve these situations as quickly and fairly as possible.

If you have not already done so, please contact the supplier from whom the door was purchased, providing photographs of the damage, and they will be able to work with us to arrange an appropriate resolution.

Many apologies for the inconvenience caused and thank you for bringing this matter to our attention.

Kind regards
LPD Doors

Valutata 5 stelle su 5

Love the quality of these doors

Love the quality of these doors. Only issue was that one door arrived damaged. It was rejected and within a week a replacement arrived. So great customer service.

4 settembre 2026
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Risposta di LPD Doors

Good morning Mike,

Thank you very much for taking the time to leave your feedback. We truly appreciate your 5-star review and your kind comments.

It is always pleasing to hear when our customers have had a positive experience, and I will ensure your feedback is shared throughout the business with the teams involved.

Thank you once again for your support. Have a wonderful day, and we hope you'll think of us again for your next project. 😊

Kind regards,
LPD Doors

Valutata 5 stelle su 5

Top service

Item as described, well informed about delivery time, very nice well priced door, will be ordering another 7 soon 👍

4 settembre 2026
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Risposta di LPD Doors

Good morning Steven,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and we look forward to working with you on your next project 🙂.

Kind regards

LPD Doors

Valutata 5 stelle su 5

Very easy to buy the doors

Very easy to buy the doors, great variety of sizes and competitively priced, quality doors. They arrved quickly, delivered by à very professional driver who kept us informed of arrival time. Would definitely recommend this supplier.

28 agosto 2026
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Risposta di LPD Doors

Good Morning,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 1 stelle su 5

I would give it a 0 but obvs can’t

I would give it a 0 but obvs can’t. So read on…
Awful experience purchasing LPD ‘Hercules’ door handles and trying to do a return:
1. Defo not satin chrome as stated - was a bluish or greenish blue hue to them. 5 different people visiting all said the same.
2. LPD refused to accept a return citing it’s a bespoke item but when I pointed out its a catalogue item they relented.
3. Then they asked for multiple pics of the handles and packaging first before collecting.
4. They knocked off £30 for picking up the return from a total of £128 paid , that’s nearly 25% what I paid not refunded!! Disgraceful!
5. When the guy came to collect he didn’t even know what he was collecting , said he’d come to pick up some doors lol
6. Then they took 3 weeks to process the refund.
All the while I had to constantly chase via the distributor. Absolutely unbelievable and not surprised seeing others poor review comments here, and especially on Google reviews, read them it’s a real eye opener! simply not good enough. I need some new doors but it won’t be from LPD!
LPD it was bought through Door Superstore distributor

29 agosto 2026
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Risposta di LPD Doors

Good morning,

Thank you for your message, I am sorry to hear your LPD experience has not been as expected, We do not supply direct and from the information provided I have been unable to find an order for you, you will note I have requested a little more information to assist.

From your comments it would seem you have already contacted your chosen stockist, to liaise with LPD.

I shall be more than happy to review the case file once I have the full details.

Thank you once more for your feedback, we do value all comments and feed back all finding throughout our business.

**Update** Thank you for the reply. I'll take a look now.

Kind regards
LPD Doors

Valutata 5 stelle su 5

On time delivery

On time delivery

27 agosto 2026
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Risposta di LPD Doors

Good morning Sue,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Delivery driver was brilliant

Kept informed at all times about delivery slot. I emailed with a query and it was responded to by professionally and it was bet helpful. The delivery driver was superb, helpful and polite. I asked him to put my doors round the back of house as I couldn’t carry them and there was no hesitation. Just brilliant and thank you so much. This has now made me look at ordering more doors as I know front won’t be a problem.

26 agosto 2026
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Risposta di LPD Doors

Good morning Robert,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Excellent service and price

Excellent service and price.
Only confusing issue, on my part, was that the confirmation of order showed the invoice address, not the delivery address; though the courier did have the correct address and it went swimmingly. Thank you.

24 agosto 2026
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Risposta di LPD Doors

Good afternoon Sean,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Great service

Great service, updated about delivery times throughout and right on time. The delivery driver was happy, friendly and extremely helpful

19 agosto 2026
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Risposta di LPD Doors

Good morning Maria,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

Valutata 5 stelle su 5

Very courteous and professional

Very courteous and professional. Prompt delivery with a pre delivery call in advance.

18 agosto 2026
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Risposta di LPD Doors

Good morning Stuart,

Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.

Have a lovely day and please do think of us again for your next project 😊.

Kind Regards
LPD Doors

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