Terrible, terrible customer service. I will not be shopping with them again, and I am a long time shopper. Their site glitched and added an XXS to my cart instead of an XL and that is what was ordered... Leggi di più
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I wish I had come here and read the reviews before purchasing. I paid for the $20 gift wrapping service thinking it would come with the pretty pink wrapping as displayed in the photo on their website... Leggi di più
I visited the store in Westbourne grove, Notting Hill Gate. Had the worst experience of my life. The look I got from the shop assistants was just get out, what are you doing here. (Remembered Julia... Leggi di più
Love shack fancy forgot to indicate on the shipping that duties were prepaid, so FedEx demanded additional duties. Company says they will refund in 3-5 business days. Had to waste almost an hour going... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
LoveShackFancy is a New York City-based lifestyle brand founded in 2013 by stylist, designer and creative director Rebecca Hessel Cohen.
Informazioni di contatto
11th Avenue 210, 10001, New York, Stati Uniti
- www.loveshackfancy.com
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Le persone hanno visualizzato anche
Having to go through chargeback to obtain a refund!
I bought a dress & a T-shirt from them, the dress looked nothing liked the photo & the T-shirt was very short. So I returned both. The tracking info shows they received these both back 3 1/2 weeks ago. I contacted them a week ago asking where my refund was. They responded saying they would look into it. Since then nothing. I’ve sent 4 emails since & all have been ignored. Very disappointed in them! Poor customer service. I’m having to go through my bank now to obtain my refund, which is terrible!
They need staff that are good there
They need staff that are good there. They are shopping for themselves and do not do right by the customer.
My experience
I've bought a lot of pieces from loveshakfancy.com, but went to visit loveshackfancy in austin and was uncomfortable in the atmosphere. The women working there were all on their phones and the place felt super unwelcoming where I really wanted to just leave to be honest. If they were going for a not friendly vibe, they achieved it.
Never ever again
Never ever again, worse company ever!!! Customers are ignored, they never respond any emails,not even on Instagram comments, nothing! And they just don’t send my order, don’t buy from that store!!!!
They cancelled my order for inventory…
They cancelled my order for inventory shortage. I specifically told them I would wait for my item and they still cancelled my order after saying everything was fine.
Disgraceful customer service
This has never happened to me before with any other company. I payed $300 usd for SHIPPING ALONE, and still over a month after making the order have not received my order. I’ve tried emailing and contacting through Instagram on multiple occasions and have been ignored consistently. I do not recommend ever buying from this company, most disgraceful customer service I’ve ever experienced before.
Love shack pricey
I have yet to buy anything from this website but their clothes are very expensive and I have personally found things from other websites that are very legit at a much cheaper price. I guess the quality could be better than others but I would still need to buy and see though I do not have that money! I guess love shack fancy is really fancy. Thanks and goodbye your favorite reviewer Molly Lelon.
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