Fast, efficient service with quick response time to emails. My phone has yet to break down so the service has yet to happen, so I cannot comment on this aspect of their customer service yet.
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Couldn’t believe how simple and efficient this whole claims process was. Cannot recommend enough. Only thing I’d say is to read the contract before buying insurance. Look at the excess policy o... Leggi di più
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Super efficient, friendly service. I would 100% recommend. I had amazing experience. I contacted them regards the problem on my phone they replay me immediately. After that I was contacted by sta... Leggi di più
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Such a handy website to book holidays. Love holidays is THE only website I use when considering going on holidays for how convenient it is to pay off and to see everything in one place. The prices, th... Leggi di più
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Dettagli dell'azienda
Informazioni su loveit coverit Ireland
Scritti dall'azienda
Why choose loveit coverit?
loveit coverit are one of the largest specialist mobile phone and gadget insurers in the market, providing cover for almost 30 years.
Our customers get high-quality and high-value protection for their devices. Insuring over 950,000 devices to-date, we know what’s important to you, and strive to make it as easy as possible to get the right cover. Cover that’s comprehensive, but at a great price and easy to understand.
We are incredibly proud to offer an end-to-end service. We’ll never pass your claims process on to another company, and you’ll always be connected to our own in-house UK-based customer care team. loveit coverit is dedicated to offering you an insurance policy that comes with responsive and caring customer service.
loveit coverit are one of the largest specialist mobile phone and gadget insurers in the market, providing cover for almost 30 years.
Our customers get high-quality and high-value protection for their devices. Insuring over 950,000 devices to-date, we know what’s important to you, and strive to make it as easy as possible to get the right cover. Cover that’s comprehensive, but at a great price and easy to understand.
We are incredibly proud to offer an end-to-end service. We’ll never pass your claims process on to another company, and you’ll always be connected to our own in-house UK-based customer care team. loveit coverit is dedicated to offering you an insurance policy that comes with responsive and caring customer service.
Informazioni di contatto
4,7
Eccellente
300 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Joined easy as it woul be but haven't…
Joined easy as it woul be but haven't had a claim so not sure how they would do
16 aprile 2026
So far so good
First time useing them and happy so far,
Sign up was easy and very good pricing for the plan.
4 marzo 2026
Risposta di loveit coverit Ireland
Hi James,
Thank you for your review. We are pleased to hear that your first experience with us has been a positive one so far.
It is great to know signing up was easy and that the pricing worked well for your plan.
Thanks again,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi there,
Thank you for your review. We are sorry to hear that you found the process difficult to follow when insuring a second hand phone.
We understand how important it is for things to be clear and straightforward, and we appreciate you highlighting this. Your feedback will be taken on board.
If you would like any help or clarification, please contact our Customer Experience Team on 01702 568081 or send us a direct message so we can assist you.
Kind regards,
The loveit coverit Customer Experience Team
Only difficulty was the photo…
Only difficulty was the photo upload.... Had to submit several times
10 aprile 2026
Risposta di loveit coverit Ireland
Hi Catherine,
Thank you for your review. We are pleased to hear that overall your experience was positive, though we are sorry to hear about the difficulty with the photo upload.
We understand how frustrating that can be and appreciate you taking the time to highlight it. Your feedback is helpful and will be taken on board.
Thanks again,
The loveit coverit Team
So far so good I guess!
Fast, efficient service with quick response time to emails. My phone has yet to break down so the service has yet to happen, so I cannot comment on this aspect of their customer service yet.
1 aprile 2026
Risposta di loveit coverit Ireland
Hi Phil,
Thank you for your review. We are pleased to hear that you have found the service fast and efficient so far, with quick responses to your emails.
While the real test of insurance is often at claim stage, we also value feedback on the service and setup experience, so it is great to know things have been positive up to now.
All the best,
The loveit coverit Customer Experience Team
Risposta di loveit coverit Ireland
Hi there,
Thank you for your review. We are pleased to hear that you had a good experience and found everything simple and easy.
It is great to know you feel it was worth it.
Thanks again,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi Kitti,
Thank you for your review. We are pleased to hear that you had an easy experience.
We aim to keep everything simple and straightforward, so it is great to know the experience worked well for you.
Thanks again,
The loveit coverit Team
Speedy solution to issue
Speedy solution to issue, payment sent in time for me to fix it without having to pay upfront myself. Extremely helpful customer service
25 marzo 2026
Risposta di loveit coverit Ireland
Hi Mary,
Thank you for your review. We are pleased to hear that your issue was resolved quickly and that the support you received was helpful.
It is great to know everything was handled in time and that the process worked smoothly for you.
Thanks again,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi Nick,
Thank you for your review. We are pleased to hear that you found the response times quick and the setup process straightforward.
We aim to keep things efficient and easy from the start, so it is great to know the experience worked well for you.
Thanks again,
The loveit coverit Team
Very helpful staff
Very helpful staff . Explained everything . Sent me e mail with terms Conditions.
18 febbraio 2026
Risposta di loveit coverit Ireland
Dear Geraldine,
Thank you for your review. We are really pleased to hear that the team were helpful, explained everything clearly and followed up with the terms and conditions by email.
It is great to know you felt well informed throughout.
We really appreciate your feedback,
The loveit coverit Team
Had the unfortunate need to make a…
Had the unfortunate need to make a claim. It was so straightforward and staff extremely helpful and competent.
3 febbraio 2026
Risposta di loveit coverit Ireland
Hi Mark,
Thanks for taking the time to leave a review. We’re pleased to hear that, although you needed to make a claim, the process was straightforward and the team were helpful and competent throughout.
Thanks again for the feedback,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi Martin,
Thanks for taking the time to leave a review. We’re pleased to hear you found the service very efficient and that changing your policy was easy to do.
Thanks again for the feedback,
The loveit coverit Team
terrible treatment & still couldn't get…
sorry i review wrong company
love it were perfect
sorry for the mix up
23 gennaio 2026
Risposta di loveit coverit Ireland
Hi Paul,
Thanks for coming back to clarify, we really appreciate you taking the time to do that. We’re pleased to hear your experience with us was positive, and thank you for letting us know about the mix up.
Thanks again for the update,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi Ayubshah,
Thanks for taking the time to leave a review. We’re pleased to hear you had a very good experience and that you appreciated the support provided.
Thanks again for the feedback,
The loveit coverit Team
I have been with Loveitcoverit for 3…
I have been with Loveitcoverit for 3 years and have had to claim. The claim process was very straightforward and customer service has been very good to date
16 gennaio 2026
Risposta di loveit coverit Ireland
Hi Caroline,
Thanks for taking the time to leave a review. We’re pleased to hear you’ve been with us for several years, that the claim process was straightforward, and that the customer service has been good throughout. It’s great to know your experience has been positive over time.
Thanks again for the feedback,
The loveit coverit Team
No Hassle
It was easy to set up coverage and it was easier to renew. No hassle, just great cover!
9 gennaio 2026
Risposta di loveit coverit Ireland
Hi,
Thanks for taking the time to leave a review. We’re pleased to hear setting up cover was easy and that renewing was just as straightforward. It’s great to know the process felt hassle free for you.
Thanks again for the feedback,
The loveit coverit Team
Risposta di loveit coverit Ireland
Hi,
Thanks for taking the time to leave a review. We’re glad to hear you found the feature useful and appreciate you sharing your feedback.
Thanks again,
The loveit coverit Team
NO option on Website to disable Auto…
NO option on Website to disable Auto Renew. This is not acceptable. Need to send a separate email after purchase.
1 gennaio 2026
Risposta di loveit coverit Ireland
Hi Al,
Thanks for sharing your feedback. We understand why this would feel frustrating, especially if you were expecting to manage auto renewal directly through the website. We appreciate you highlighting this, as it’s helpful for us to understand where the process didn’t meet expectations.
Please contact our Customer Experience Team on 01702 568081 or send us a direct message so we can assist you.
Let us know if you’d like to follow up privately,
The loveit coverit Customer Experience Team
Great company to deal with
31 dicembre 2025
Risposta di loveit coverit Ireland
Hi,
Thanks for taking the time to leave a review. We’re pleased to hear you found us easy to deal with and appreciate you sharing your feedback.
Thanks again,
The loveit coverit Team
Wanted to add a phone onto my policy…
Wanted to add a phone onto my policy and it was fast and easy,
30 dicembre 2025
Non scritta su invito
Risposta di loveit coverit Ireland
Hi Lisa,
Thanks for taking the time to share your feedback. We’re glad to hear adding a phone to your policy was fast and easy, and that the process worked smoothly for you.
Thanks again for choosing us,
The loveit coverit Team
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