Il semble qu'ils interviennent chez ORANGE. Si c'est bien le cas..... Ben, sérieux cela dysfonctionne grave et régulièrement....Le client Orange, prié d'aller patauger chez Liveperson, cumule les pr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
There are better, less expensive options. Automatic reports would often break. They don't remind you when your account renews, sticking you with a full year of payments if you try to cancel.
Liveperson are fantastic at chasing invoices, and that's about it. Repeatedly have asked questions about our contract, with no response. Currently have been without a properly functioning syst... Leggi di più
L'azienda ha risposto
I head up marketing for a large automotive retail group in Australia. After numerous attempts to contact LivePerson through their website for a demo on some of their conversational AI products, I have... Leggi di più
Dettagli dell'azienda
- Azienda di software
- Azienda di automazione
- Fornitore di soluzioni per l'e-commerce
- Servizio di cloud computing
Scritti dall'azienda
LivePerson delivers AI-powered customer engagement solutions that enable your brand to have conversations with millions of consumers as personally as you would with a single consumer. With LivePerson, brands are reducing customer care costs and increasing annual sales. LivePerson unlocks these benefits because our modern approach to customer engagement runs on AI, but feels Curiously Human™. By partnering with LivePerson, you can: Gain real-time insight into 100% of conversations you have with consumers, across the IVR, live voice, and digital. Our Conversational Intelligence unlocks deep cost savings and conversion opportunities that inform consumer experience strategies and business processes across the enterprise. It takes more than click and survey data to improve customer engagement. It requires understanding the voice of the customer. Engage with consumers in and across the communication channels they already enjoy, from popular messaging and social apps to your brand’s app, web site, and voice. Convenience is king. Consumers prefer brands that give them choices when it comes to where and how they have a conversation. Automate conversations with Conversational AI built on the world’s largest data set of consumer conversations. Our pre-tuned NLU consistently outperforms other AI solutions with faster time to value and higher intent recognition. It’s the foundation of a complete toolset to build, run, and optimize Conversational AI for care and commerce. Empower agents with AI to supercharge cost savings and customer satisfaction. We use AI to prioritize agent queues, signal agents on the right moment to step into an automated conversation, and assist agents with the right content for each turn of the dialogue. Agents annotate automated recommendations, so the system continually improves them. Together, these capabilities can double agent productivity while reducing agent attrition. Connect our capabilities with your broader systems to bring their full power to your customers and agents. We work with your existing technologies to amplify the impact of those investments. We connect to popular CRMs, third-party NLUs, telephony systems, personalization engines, Medallia, Affiniti and other consumer experience tools. Brands can bring their own bots, voice experience, and agent workspace. Their developers can build on top of 100+ APIs and SDKs to configure the agent and consumer experience.
Informazioni di contatto
475 10th Ave, 10018, New York, Stati Uniti
- connections-lp@liveperson.com
- www.liveperson.com
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Pessimo
122 recensioni
Non risultano inviti alla recensione recenti
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Convenient and very helpful
I've found it excellent for discussing everyday problems that I'm not able to navigate thru myself.
8 febbraio 2014
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Genuinely glad that this website was made
It provides people with counseling on numerous topics with the ability of being anonymous. You are able to speak freely.
7 febbraio 2014
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I like Liveperson but do not care for the new interface of Kasamba
I have found a number of good experts on Liveperson but I am not interested in psychic readings. Therefore I am not all that interested in having to go to the landing page for Kasamba in order to get to my experts. This change is very distracting.
Overall Liveperson is interesting but I would like to see more experts that are not offering psychic readings.
7 febbraio 2014
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Risposta di LivePerson
Dear Stellablue4466
Thanks on your honest rating. By reading your respond we figure out that generally you have found good reliable experts to work with, and we are happy that you have found the service matching your need.
On the second part of your respond , we understood that you are trying to get to the non spirituality area of Liveperson's experts.
You can easily go to the adress : www.liveperson.com/expert area , and pick one of the themes in the top menu that are not spirituality (like education or technology ...) and you will be remain in the Liveperson area. Only picking a psychic reading content redirects you to Kasamba.com.
we hope it will answer your need.
we will be happy to be rate on the quality of the service , in amission to improve our service constantly.
if any thing more needed please contact us support@liveperson.com
It's like having a friend on the end of the phone any time day or night
Don't know what I'd do without it! It's changed me for the better. Great advice and information.
7 febbraio 2014
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My therapist is my friend in need
The therapist I use has became like my mom but with more psychological education and less fear and guilt. She has pulled me gently and judgementally through a few really tough times. She has become my friend and I trust her. The Chat system works well for me because I sometimes get nervous talking so openly about such raw issues face to face. Its a perfect buffer for me. Thank yo lovely Carol.
7 febbraio 2014
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Helping Others Help Themselves
I have been using LivePerson for about 2 years now, corresponding with one of their licensed clinical social workers and the service has helped me to make sense of a very difficult situation. I am infinitely better than I was when I found the service and the ease of having the professional assistance you need, right at your fingertips and from the comfort and privacy of your own home, makes for a wonderful experience.
5 febbraio 2014
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Risposta di LivePerson
Thank you Jill. It was really important to us hearing from your experience.
It's good and helpful
I like the idea that you can get help whenever you want, I think it's kinda expensive
5 febbraio 2014
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excellent
I am always able to find people to connect with in a meaningful way and makes things happen, to see my future or to clarify issues. And I always leave feeling refreshed and fulfilled, wanting to come back for more information. It is fun and exciting to engage on Liveperson. I would recommend this site to anyone who needs answers or clarification on any topic in general.
5 febbraio 2014
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Liveperson is an expensive service that may serve your deepest needs
I am currently using Liveperson to help me with some of the issues I deal with on a day to day basis. It is very expensive - that is the hard part - because to receive proper therapy it takes many appointments. I have encountered several counselors who do seem to have their hearts and minds in the right place. There are some good listening ears on this site, and some well-educated individuals who can help a person quite a bit.
5 febbraio 2014
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Liveperson is a great service!!
I love how helpful the "experts" can be. They are generally easy to talk too and patient.
5 febbraio 2014
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Nice service
Just got out of a relationship and have been down in the dumps.
Instead of waiting another day to speak with a local counselor based on their schedule, I stumbled across livepersons advice site. Was really helpful and convenient to speak to someone online in real-time with live chat support. Person I spoke to was very personable and professional.
23 gennaio 2014
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help with unanswered questions
I have used livepersons experts for a few years now. All questions that I've asked have been answered. I have used psychics, tutors and a financial advisor.
No complaints whatsoever.
I've also had great help from their customer support the few times I had questions regarding my account.
I really love using them and will continue to do so.
23 gennaio 2014
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#1 Website For Expert Advice
I feel LivePerson is the #1 website available for getting/giving expert advice. It provides the discretion most people crave that shy away from face to face meetings. Definitely is something I recommend to everyone.
20 ottobre 2013
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Great place for all of your needs.
Great place for all of your needs. Many experts in all different fields to answer any questions that you may have,
12 ottobre 2013
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great advisor - try truth and light services
iv known him for almost 3 years and has helped me a lot in everything, vic is a very precise reader always cares and has guided me to the right directions when my mind is not in the right frame. try him.. you will not regret.
7 ottobre 2013
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Best expert site on line today
I have been connected to Live person for 12 years . It is a wonderful site with a multitude of experts in all areas. If you have a questions and need answers Live person has people who are there to answer you with in seconds. from spirituality and psychics/ to English majors and vets. You can find answers to anything under the sun and much more. This site is definitely worth visiting and telling friends about.
7 ottobre 2013
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Great website, fantastic resource for any service that you might need.
It's a great site, with experts from all over the world, it's really hard to go wrong. The customer service is top notch too!
7 ottobre 2013
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best advice site on the internet
i love liveperson and have since it was kasamba...can't beat this site..
6 ottobre 2013
Non scritta su invito
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