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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... Leggi di più

Valutata 1 stelle su 5

I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.

Valutata 1 stelle su 5

Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.

Valutata 4 stelle su 5

We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Negozio di mobili

Informazioni su Light Bulbs, Etc

Informazioni fornite da varie fonti esterne

Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.

-The Light Bulbs Etc. Family

Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

1053 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible Return Policy

The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for the return 100% out of pocket. They don't even have contracted shipping rates with any of the large carriers. Therefore, it becomes very expensive to return anything. This return policy is not communicated when placing the order.

9 maggio 2025
Non scritta su invito
Valutata 3 stelle su 5

6 Cool white g4 led capsules ordered…

6 Cool white g4 led capsules ordered and delivered after a short delay.
When installed in a fitting with 3 blown capsules the replacements were positively yellow by comparison.
I emailed the company who responded quickly with an explanation I found unbelievable (As an LED lamp or fixture operates over time, materials used in its construction can deteriorate and their properties change, which in turn causes the color temperature of the light produced to change.
Unfortunately this is a problem that the manufacturers have nor fund a cure for, as yet.)
The new capsules were only just fitted so did not have time to deteriorate.
I will be returning them and let you know how I get on.

4 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Dimmable LED SES globe lamps - satisfied customer.

I ordered dimmable LEDs from the company because of price and good reviews. Sadly they were out of stock at the time and gave me the option of waiting or a refund. So with a promise of coming into stock on 16th December I waited. The lamps arrived securely packaged after the weekend on the 20th. So after installing them I am very happy with the service.

23 dicembre 2021
Non scritta su invito
Valutata 2 stelle su 5

I ordered 100

I ordered 100, 194 low voltage bulbs for some under cabinet lighting in our kitchen. As the title says, Fast service, no hassles, great price!

26 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

I never received the package.

My $26 light bulb is floating around somewhere. I think this is the USPS that fell down on the task but Light Bulbs, Etc. has never followed up. It'd be cheaper for me to just buy another lamp.

14 aprile 2016
Non scritta su invito
Valutata 5 stelle su 5

All was well

In my opinion everthing in this order experience went well. The web site was easy to use in finding the light bulb I needed and placing my order. The company provided status reports starting with order confirmation all the way through tracking the order to a timely delivery. And, yes, the product matched the description on the web site perfectly.

I clearly reccomend this company for your lighting needs.

10 aprile 2016
Non scritta su invito
Valutata 5 stelle su 5

MR 16 LED Bulbs

great store , easy to find the right bulbs, easy to order from and add to order,,, I would recommend this store to all

5 aprile 2016
Non scritta su invito
Valutata 5 stelle su 5

Great sevice

The company was fast, efficient and very responsive to a minor problem I had with the order. Very pleased with thier service.

4 aprile 2016
Non scritta su invito
Valutata 4 stelle su 5

Found exactly what I needed!

Found a hard to find 12 volt landscape light that I just couldn't find in any local stores! Shipping costs seemed very high. But otherwise very satisfied.

1 aprile 2016
Non scritta su invito
Valutata 5 stelle su 5

Good communication. Fast delivery.

I ordered a special bulb for the under cabinet fixtures I have. They answered my question on line to make sure the bulb was bi-pin and shipped the same day. You gotta love that kind of service!!

31 marzo 2016
Non scritta su invito

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