Lidl GB - GB1978 Recensioni 3

If I could give 0 for customer service I would. I finally got fed up of throwing away fresh fruit and veg EVERY week. I wrote a complaint through a painful cimplaints tool online and basically they couldn't care less. No apology, no interest, no respectable follow up. I suspect it's run by AI. It's clear Lidl so not care about their customer satisfaction. It's a false economy shopping here because I throw away SO much in date fresh produce . This was not a one off it's every week since the store opened.

I suggest this is a confidence trick and is possibly a deception.
Bought these ribs and expected a box FULL. See images
What a surprise images not accepted, stopping truth being exploited, what else do these employers get away with.

Inga, the Ashford,Surrey manager spoke to me like dirt again. I put convenience and the Lidl plus app above customer service but with their quality and availability of products slipping and lack of customer service it’s not worth it.