Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... Leggi di più
L'azienda ha risposto
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... Leggi di più
L'azienda ha risposto
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... Leggi di più
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... Leggi di più
Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... Leggi di più
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Scritti dall'azienda
Fast, Reliable Home Delivery + Click&Collect
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Top draw customer service as always at LLB in West Brom. It's a really forward thinking shop, with a modern attitude, where nothing is too much trouble. One of the few bike shops where being a female cyclist is not unusual, with 2 women cyclists employees there's nothing tokenistic about their attitude to female riders, I am never patronised, and treated as equal. Hello, it's 2022 can the rest of the cycling world catch up with LLB please!
Happy to recommend tyres arrived at the store for collection in quoted time
Absolute top.class exercise from all the team att west brom shop...top notch with the issue I had with my new set of hope brakes
Excellent service. Staff very knowledgeable and very quick service. Definitely recommend using leisure lakes
Ordered mud guards for bike on line
Was kept updated and was delivered on time
Pleased with purchase
Thanks to Dave and his team at the West Bromwich leisure lakes bikes store. After wasting my time at Halfords, Dave gave me great advice and demonstrated what i needed to know. He didn’t hard sell me anything, just good advice on what I needed and how I should go forward. Brilliant.
A totally hassle free purchase, quick delivery and friendly staff, would recommend 👍🏼
Excellent service and product. Fast delivery. Only thing that would make it easier is free postage on returns.
On time, very pleased with purchase, not tried the socks yet but they look good quality.
Very efficient. Excellent customer service. Will definitely be using you again. Highly recommended.
Not long after purchasing a commuter bike from the West Brom shop in November 2020 I started to encounter a persistent issue that presented safety concerns. After returning the bike to the shop on numerous occasions to resolve this issue I was informed that there was nothing wrong with the bike, nothing could be done to improve it, and that the issue was down to the rider. Not satisfied with this I took the bike to a different workshop – who resolved the issue first time by changing a couple of the components. I can only conclude that the technicians at Lake Leisure West Brom either did not have the experience or inclination to resolve the issue. In summary – if after sales service is important to you I would not recommend purchasing from this shop.

Risposta di Leisure Lakes Bikes - Wolverhampton
Great service, fast & polite,
Ordered a Specialized Stumpjumper Carbon Slx 2022 and it was ready in under 2 days, smashing!
Easy to order, the bike was ready earlier than expected and the staff are very polite and helpful.
Just wanted to say a massive thank to the leisure lakes team for the excellent service I received today and that they never falter. All staff members are friendly and knowledge able.Shout out to Mike for going the extra mile to get parts I needed and taking time to check all options. 5 star service from West Brom leisure lakes as always.
Great customer service good price and easy process overall definitely recommend
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