Leisure Lakes Bikes - Daventry Recensioni 

214
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TrustScore 4.5 su 5

4,5

Abbey Retail Park, South Way, Leisure Lakes Bikes Daventry, NN11 4GL Daventry, Northamptonshire, GB

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Valutata 4 stelle su 5

Bike was not working properly dropper post not working had to wait a week to take to nearest shop at Newport but they did not want to work on it but they did do the work and they are top people at Ne... Leggi di più

Valutata 5 stelle su 5

Visited the Daventry store yesterday - Jake was awesome - very knowledgeable and really helped in my search for a new electric hybrid. Nothing was too much trouble - he’s a credit to the company.... Leggi di più

Valutata 5 stelle su 5

Very pleasant experience when shopping for a new bike. Knowledgeable staff, all questions answered. Martin did my new bike handover, fitted my bar risers and saddle and was generally very attentive. C... Leggi di più

Valutata 5 stelle su 5

Bike seat . Ordered a new seat, was ready for collection the next day at the Daventry store, decided to ride over and pick up my new seat, whilst there we enjoyed a lovely coffee and sandwich... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Centro ricreativo
  3. Officina di riparazione biciclette

Scritti dall'azienda

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Scritti dall'azienda

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Informazioni di contatto

  • Abbey Retail Park, South Way, Leisure Lakes Bikes Daventry, NN11 4GL, Daventry, Northamptonshire, Regno Unito

  • 01327 317 158

4,5

Eccellente

TrustScore 4.5 su 5

214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 82% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(214)

1347 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Five assistants and only me in shop

Five assistants and only me in shop. Ignored while they made each other coffee and chatted. Eventually I asked for assistance but felt like I was disturbing them. Then talked down to and left alone mid way during sales discussion while assistant went of and served someone else.

2 giugno 2024
Logo di Leisure Lakes Bikes - Daventry

Risposta di Leisure Lakes Bikes - Daventry

Thanks for your honest feedback.
Sorry for the negative experience received. This is not the standard of service that we are striving to provide.
We will be speaking with the entire team regarding this specific case to ensure it never happens again.
While we understand first impressions can't be reversed , we would love a second chance to help.
If there is any way we can help you in the future please reach out to us.
Kind regards,

Valutata 5 stelle su 5

Ordered the bike online

Ordered the bike online, got a phone call to see if I needed anything else or assistant in assembly. They were really on the ball and the bike was better than expected

4 maggio 2024
Valutata 5 stelle su 5

Fantastic team

Fantastic team, couldn't do enough for you. Even if you are being incredibly indecisive 😁
Excellent knowledge and great deal. So very very happy with my new bike!

18 aprile 2024
Valutata 5 stelle su 5

Efficient and great customer service

Ordered on click and collect and item was ready for collection within the hour. Got a Garmin Edge for £50 off the RRP and there was the offer of telephone support to set up if needed so great customer service and looking forward to a shop opening up locally to me soon.

16 marzo 2024
Valutata 5 stelle su 5

Click and collect bike seat

Bike seat .

Ordered a new seat, was ready for collection the next day at the Daventry store, decided to ride over and pick up my new seat, whilst there we enjoyed a lovely coffee and sandwich to refuel, bikes were left in shop so all safe.
The member of staff that served me for my new bike seat was so polite and helpful, my partner also commented on how polite she was once we had sat down.

1 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Great team

Great team, all of them. Really helpful sorting a problem we had caused purchasing on line. Have bought a lot of stuff over the years. Always been a good experience.

3 marzo 2024
Valutata 5 stelle su 5

For some reason my review was flagged…

For some reason my review was flagged and removed for 'breaching guidelines'.. Most bizarre. Here's a copy and paste..

Ordered a bike using click and collect on Thursday (2 days ago), which was promptly ready to collect today. The bike is great but the welcome, advice and customer service in store was really top notch. Thank you Nick (Daventry).

Here's my Web Order Number should anyone reading this feel the need to doubt my review authenticity! 352038

2 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

how a problem is dealt with defines a company…

I think the way to differentiate a good or bad company is when things don’t quite go right. Leisure Lakes Bikes are a good company as they sorted my problem. I bought a bike from them, and after one small use it failed. Leisure Lakes Bikes were quick to respond, and when given the bike to fix, fixed it within the hour. All the time keeping me updated as to the progress.

If you visit their Daventry store you’ll see a great selection of bikes and accessories, but you’ll also find helpful friendly staff, willing to assist.

10 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great team great service 👍

Decided to collect my new bike rather than mail order delivery even though it was a bit of a drive.
Glad I did every person on the team in store couldn’t do enough to help, not always the case with my local store.
Mechanic spent time making sure the bike was set up correctly before handover and the staff explained everything and cheated the fit was ok etc. great shop with lots of options .

1 febbraio 2024
Non scritta su invito

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