Leisure Lakes Bikes - Bedford Recensioni 

44
•
TrustScore 4.5 su 5

4,7

GO Outdoors, Norse Road, MK41 0QN Bedford, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can’t recommend the team at Leisure Lakes Bikes in Bedford highly enough. From start to finish the customer service was absolutely outstanding and they made the whole process incredibly ea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great website, easy to find the items I needed. Good prices. Very quick delivery and when something was missed off the order it was put right instantly, top marks for service, very impressive. Will no... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.

L'azienda ha risposto

Valutata 5 stelle su 5

Bank holiday Monday, a late order, they made sure my bike was built ready to collect. Great service, oh and stunning Cube nuroad c62 gravel bike too

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Centro ricreativo
  3. Officina di riparazione biciclette

Scritti dall'azienda

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Scritti dall'azienda

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Informazioni di contatto

  • GO Outdoors, Norse Road, MK41 0QN, Bedford, Regno Unito

  • 01234 230 741

4,7

Eccellente

TrustScore 4.5 su 5

44 recensioni

5 stelle
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4,7

Tutte le recensioni

(44)

1347 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Outstanding Service, Expert Advice and a Fantastic Customer Experience

I can’t recommend the team at Leisure Lakes Bikes in Bedford highly enough. From start to finish the customer service was absolutely outstanding and they made the whole process incredibly easy.

I purchased my bike through the Cycle to Work scheme and their knowledge of how the scheme works was excellent. They guided me through every stage, answered all of my questions and made what could have been a complicated process feel completely straightforward.

Their knowledge doesn’t stop there either. The advice they gave me around the bikes themselves, upgraded parts and accessories was genuinely impressive. They took the time to talk me through all of the different options available, listened to what I was looking for and gave me really helpful, knowledgeable advice without ever making me feel rushed or pressured.

What impressed me most, though, was the level of customer service. Nothing seemed like too much trouble, and the team genuinely went the extra mile to make sure I was happy and confident with my choice. Thanks to their advice, I ended up with a bike that I’m absolutely delighted with.

It’s rare to find this combination of expert knowledge, genuine enthusiasm and exceptional customer service. I’ll definitely be returning to Leisure Lakes Bikes Bedford in the future and wouldn’t hesitate to recommend them to anyone looking for a new bike, accessories or help with the Cycle to Work scheme.

A massive thank you to Alex and the rest of the team!

18 settembre 2026
Non scritta su invito
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Risposta di Leisure Lakes Bikes - Bedford

Hey Matt, thank you for the cracking review! I'm really glad to hear that you had such a great experience from us here at Bedford. I shall pass your kind words over to the rest of the team. Have fun out on the new bike! Many thanks, Alex & the team

Valutata 5 stelle su 5

Bank holiday Monday

Bank holiday Monday, a late order, they made sure my bike was built ready to collect. Great service, oh and stunning Cube nuroad c62 gravel bike too

31 agosto 2026
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Risposta di Leisure Lakes Bikes - Bedford

Hey Mark, thank you for the 5* review! I'm glad to hear you had great service and happy riding on the new bike! Many thanks from the team at Leisure Lakes Bikes

Valutata 5 stelle su 5

Great service

Great website, easy to find the items I needed. Good prices. Very quick delivery and when something was missed off the order it was put right instantly, top marks for service, very impressive. Will not hesitate to use them again for my cycling needs.

27 agosto 2026
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Risposta di Leisure Lakes Bikes - Bedford

Hey Stephen, thank you for the review and we very much appreciate your understanding regarding the mishap on the order. I'm happy to hear you would still use us again in the future! Many thanks, Alex & the team at Bedford

Valutata 5 stelle su 5

I recently bought a bike from the…

I recently bought a bike from the Bedford branch of this company and Alex, Luke & Caleen, were amazing. They were all very friendly, and professional. They are knowledgeable and were keen to make the experience a pleasurable one.
Many thanks to you all. 🌟

25 agosto 2026
Non scritta su invito
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Risposta di Leisure Lakes Bikes - Bedford

Hey Debbie, I'm glad to hear that you had such a pleasant experience with us here at Bedford. I'll pass your kind words over to the rest of the team. Many thanks, Alex, Luke & Colleen

Valutata 5 stelle su 5

The GOATS of bikes

Alex and Luke are Top G’s made the process so simple and went through various options. Now I skirt around in some beast of a bike. Cheers lads.

10 agosto 2026
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Risposta di Leisure Lakes Bikes - Bedford

Thank you for your review! Have fun on your new beast🤙

Valutata 5 stelle su 5

Great customer service

I ordered a bike and helmet online through click and collect at my local store in Bedford. From the day I made the order I was kept up to date by text as of its progress and when my items could be collected. On collection I was served by Julian, and he was extremely helpful throughout the handover process. My wife was looking for sizing for a new bike which he accommodated and advised and helped me getting the front wheel off my new bike to get it into the car as it was my first time using a through axel. Bike was well set up, had it just over a month now and it is bedding in nicely. Only had to do a minor tweak on the derailleur as things move about and settle. Even if you know nothing about bikes, you get a free 6 week+ service anyway. Great stuff. Highly recommend.

14 luglio 2026
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Risposta di Leisure Lakes Bikes - Bedford

Hey Stephen, I'm really happy to hear that you have had a great experience with us in store, feedback like this is very much appreciated! I'll pass your kinds words over to Julian. Many thanks, The team here @ Leisure Lakes Bikes Bedford

Valutata 5 stelle su 5

Brilliant service yet again at LLB (Go…

Brilliant service yet again at LLB (Go outdoors site) in Bedford. Went for puncture repair but everything was looked over whilst I was there (lights, brakes, etc) Job wasn’t rushed and a fair price considering inflation. Wouldn’t take my bike anywhere else.

27 aprile 2026
Non scritta su invito
Valutata 3 stelle su 5

New Tro Lee Design helmet

Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.

9 gennaio 2026
Logo di Leisure Lakes Bikes - Bedford

Risposta di Leisure Lakes Bikes - Bedford

Hi David,

Thank you for leaving us a review.

Manufacturing brands specify that helmets have a "use life" rather than a "shelf life." This is why we are occasionally able to offer helmets at significantly reduced prices. Even if a helmet was manufactured some time ago, it still meets high safety standards and is backed by a full warranty.

Best regards
LLB

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