legendURN Recensioni 

1056
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Leggi di più

Valutata 5 stelle su 5

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely lotus flower to keep my husband’s ashes in the garden . Seems excellent quality

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio
  2. Fornitore di bare
  3. Servizio di cremazione
  4. Camera ardente
  5. Onoranze funebri per animali domestici

Scritti dall'azienda

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(1056)

33 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer service very helpful.

Customer service very helpful.
The item I ordered was not suitable so I needed to return it. I spoke with customer services who advised me how to do this and I received my refund and also a refund for the postage.

20 febbraio 2024
Valutata 1 stelle su 5

Absolutely awful

Ordered an urn for my late mother, on the 13th of January, I left it until the 28th of February to contact them. They sent the urn out on the 1st of March, after I contacted them.
So my poor mother has been in the funeral home to be picked up, because of their incompetence!
Not even an apology or acknowledgement either.

13 gennaio 2024
Non scritta su invito
Logo di legendURN

Risposta di legendURN

Dear mr Parsons,

Thank you for your review.

As we already informed you we hope we settled this sad circumstance as satisfying as possible. We will make sure we will keep up our standards along the way.

Best regards,

Customer service legendURN

Valutata 5 stelle su 5

All good

All good, it took like a week for the delivery but it was exactly the urn I was looking for. Well packed, easy to put the ashes into, nice to display.

17 gennaio 2024
Valutata 5 stelle su 5

Very pleased

I am very pleased with the piece I chose, I also ordered the filler kit all instructions were enclosed to make things simple. Good communication throughout the whole process. Highly recommended.

16 gennaio 2024
Valutata 5 stelle su 5

Very satisfied

Great service, urn delivered as stated and was well packaged. We are very pleased with our purchase and would definitely recommend.

29 dicembre 2023
Valutata 1 stelle su 5

Delivery service is very slow

Delivery service is very slow, first item sent normal post, no tracking and got lost in the post, asked for a replacement to be sent out urgently. It was posted on 5th December and we won't get it until the 12th, that's not good enough!!

24 novembre 2023
Logo di legendURN

Risposta di legendURN

Dear client,
Thank you for your review. We are sorry the delivery did not go as planned, in your case twice. We do not have any control over the couriers, the only thing to do is to inform them about this and hopefully have them improve their service.
Best regards, Customerservice legendURN

Valutata 5 stelle su 5

Beautiful well made product

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge.

Great customer service, we had called after hours and received a call back the following morning. Kept informed about the progress of the order and delivery. Delivered within the timescales indicated in the catalogue (within a week).

27 novembre 2023
Valutata 5 stelle su 5

Thank you

A beautiful product befitting of our furry best friend who we are devastated is no longer with us. Speedy delivery and good communication throughout the process. Thank you for your great service at one of the saddest times for our family.

20 novembre 2023
Valutata 4 stelle su 5

Photoframe Urn

I purchased the photoframe which was damaged a bit at the back when arrived. Customer Service were quick to respond offering replacement or refund. However I opted for discount as needed frame.

The person was delighted with the sentiment of this gift.
I would say a bit steep in price for the photoframe but worth the persons reaction.

16 novembre 2023
Valutata 5 stelle su 5

Lovely Heart Keepsake - Excellent Quality

I bought the heart keepsake for my husbands ashes.
It came well packed however I’m not sure if the plastic worms used are recycleable, maybe more sustainable packaging could be used.
In the box was the keepsake, the stand, a travel pouch, a little candle and a card with some comforting words written.
The keepsake has a hole in the back with a very, I mean very sturdy seal that’s screws in and it was very easy to pour the ashes in.
The keepsake looks lovely on its stand on the shelf and I’m very pleased with it.

9 novembre 2023

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più