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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.

Valutata 1 stelle su 5

To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's... Leggi di più

Valutata 1 stelle su 5

Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving mu... Leggi di più

Dettagli dell'azienda

  1. Ufficio patenti e brevetti
  2. Associazione o organizzazione

Informazioni fornite da varie fonti esterne

LegalSherpa was created by lawyers to provide timely, cost-effective and professional trademark and copyright services at your fingertips. An entrepreneur’s economical alternative to services offered by law firms! After completing our easy to use questionnaire, a LegalSherpa professional will readily prepare and file your federal trademark and/or copyright application.


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TrustScore 1 su 5

73 recensioni

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Valutata 1 stelle su 5

Complete Rip Off

Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.

4 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

I used Legal Sherpa's trademark service…

I used Legal Sherpa's trademark service back in June 2020 and paid $78.99 for the service. To date nothing has been done, there is no record of it being filed at the USPTO, and I can't get a hold of anyone at Legal Sherpa. I have used their site to ask for answers, I have emailed, and I have left countless messages on their number because no one ever answers when you call. It's been over 2 years and I have no trademark and no response so I guess they stole from me. Legal Sherpa should be named "illegal Sherp" because all they will do is rip you off!

8 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

LegalSherpa.com Never provided me with…

LegalSherpa.com Never provided me with the services I paid for. It clearly said someone was going to contact me in 3 days I never was contacted and it's going on 3 weeks. I Went Ahead and filed my trademarks and service marks myself. Something I should have done at first. The answer is If I am to reevaluate everything I feel this full thing is a scam with a website that looks legit. Be leary I can't speak on anyone else experience but my own but it's awfully funny I'm one of about 20 people saying the exact same thing. People please stop trying to take the easy way out and just file the paperwork yourself.

30 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

POOR service, POOR communicators, Unprofessional

Bottom line, I paid them $200 and they never did the service. They kept saying I did not do my part and I DID TWICE. I HAVE EMAILS TO PROVE IT. They are VERY poor at communicating, non responsive in returning emails. When I contact my payment service to get my money back, they finally responded AFTER OVER A MONTH!!! DO NOT USE THESE people. Once I got my payment service involved to get them to respond they were rude.

16 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

FRAUD - Put these losers out of business

WORST to ZERO communication. I filled out my application correctly the first time, and received a notification that my trademark was being processed. for 2 months I didn't hear anything back, until I get an email from them, stating that it wasn't signed correctly (which it was) and wasted 2 months of my time. I then re-sign the documents, as they said there was an "update to the document", to then be sent an email 3 weeks later, saying that it has not been signed correctly. I did this process 4 times, with ZERO human interaction or REAL conversations with anyone. No one replied to my emails, only a robot message, and no one responded to my calls. I paid them $250, and received DELAY after DELAY after DELAY. I asked for my money back, before 30 days, because I could sense something was off. I heard nothing back. Im disputing with my bank, and letting you all know to hire a PROFESSIONAL who actually cares.

13 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Scam all the way

Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.

11 dicembre 2019
Non scritta su invito
Logo di LegalSherpa

Risposta di LegalSherpa

Hi Ed: We are sorry, however, we do not know who you are based on this note and cannot assist you without additional information. For any questions regarding your order simply reply to the confirmation email you received from us. We look forward to hearing from you.

Valutata 1 stelle su 5

Buyer beware!!!!

This company will take you money and not answer any of your questions. I was unable to complete the finalization of my application after I paid for services to assist with my trademark. I called several times and left voicemails for a representative to assist. I emailed several times also and I received only one email reply with “ how can I assist” I left my order number for reference and since that one reply back still have yet to get anyone to respond with a solution to my issue. Do not trust this company. Competitors maybe a bit more in price but well worth wasting time and money on services not completed with Legal Sherpa.

31 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE FOR TRADEMARKS

BAD FOR TRADEMARKS. LegalSherpa misfiled my easy to file, straight-forward trademark application and then said they would need an additional fee for the revision responses to the USTPO. They clearly did not fill out the application thoroughly enough for initial approval because they then charge you an additional $150 for revisions to their application.

UPDATE: After I wrote this review, and paying them another $150 to have them fix the application they submitted, they demanded I remove this comment or they will not proceed with the additional work I paid for and issue me a refund for the $150 (but not the initial $XXX). They also threatened me with "action" if I do not remove this honest 100% legal review.

25 giugno 2019
Non scritta su invito
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Risposta di LegalSherpa

This review is false. This customer purchased our Standard Package ($89) which consists of a basic trademark search and preparation of his application for filing. His application was prepared exactly to the specifications that he provided to us, he reviewed his application, signed it, and submitted it. Nothing was misfiled, to the contrary it was filed exactly the way he requested. We provided the exact service that this customer purchased.

The customer received a procedural office action letter from the USPTO that requested clarification and suggested amendments to be made. This is a very common part of the trademark process. Assistance with filing his response to his procedural office action letter is not covered under our Standard Package and the upgrade fee to our Comprehensive Package is indeed $150. Had this customer purchased our Comprehensive Package from the start, there would have been no additional fees. We offer this up front and at a discount to the upgrade fee. He opted to purchase our least expensive option. Hiring us for additional services is always optional.

The second Part of his review is also false. The initial fee he paid us was $89, not $300. We also refunded him in full the $150 fee for the upgrade and will not be assisting him further. He also wrote that we threatened “action” against him. This is also 100% false, no such threat was ever made. What we did write to him is that we would respond to his review “appropriately”. This is our appropriate response.

We always strive to be better at what we do and negative reviews can help us make our service better, however as long as they are constructive and honest.

Valutata 1 stelle su 5

To be honest I'm starting to think…

To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.

8 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

I've used LegalSherpa for two different…

I've used LegalSherpa for two different companies of mine. I used the basic service, but I also did my own research to make sure the marks would be registered by the USPTO without any issues. If you're not sure what you are doing I recommend the upgraded package so your expectations are met. My last trademark took 7 months to finalize. The USPTO is slow, so be patient. Legal Sherpa provides a great service. I will continue to use them.

11 marzo 2019
Non scritta su invito
Valutata 1 stelle su 5

Avoid!!!!

Avoid. They want your initial application to be rejected so they can sell you additional services. Much better to hire someone who cares about your application

3 ottobre 2018
Non scritta su invito
Logo di LegalSherpa

Risposta di LegalSherpa

Struan, thank you for your note, however your review is not accurate. We only wish for every application filed to be approved, however, that is not reality. The USPTO often issues office action letters that require a response by the applicant. You opted to purchase our most basic service which does not cover assistance with procedural letters. Had you purchased our comprehensive package, assistance in filing your procedural response would have been included. This was explained to you as well and you were offered an upgrade to this package. It was your choice not to purchase that assistance up front. If you have any other questions, please contact customer support.

Valutata 5 stelle su 5

Better service thanks

I filed a trademark in December and have been calling, emailing and so far no responses in several months. I received a call from Robert today who said they did not receive and calls or email. He stayed on the line with me and we confirmed my emails were going through and recieving. Not sure what happen to all the called and emails I previously send. But Robert made it right and I am still happy to continue with this company and see how the rest turns out from here on. Great customer service today.

12 marzo 2018
Non scritta su invito
Valutata 1 stelle su 5

Scam!!!

I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

10 marzo 2018
Non scritta su invito
Valutata 1 stelle su 5

Poor Customer Service

A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

18 febbraio 2018
Non scritta su invito
Valutata 5 stelle su 5

Great Service

I never give reviews but had to add my two cents. Legal Sherpa is a legit company and has been great to work with. I am an actual person and my company is Brown Girl Magic. I don't know anyone personally at Legal Sherpa. All I know is that every time I've worked with them they have been fast and efficient and I have been happy and had no issues. I would and will be recommending them to my friends who are business owners. I don't know what happened in other people's cases but I never experienced any of that. People should give them a chance. I am literally a happy customer.

12 gennaio 2018
Non scritta su invito
Valutata 1 stelle su 5

Go somewhere else if you want any customer service

Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

19 dicembre 2017
Non scritta su invito
Logo di LegalSherpa

Risposta di LegalSherpa

Greg: We do not know who you are based on your review. Please e-mail us at orders@legal-sherpa.com with any additional questions.

Valutata 2 stelle su 5

I worked with Legal Sherpa to file a trademark

I worked with Legal Sherpa to file a trademark. As most of the good reviews stated - they are not a scam. They did help me to file the trademark. However, I am not very happy with the overall service. Not much communication to share with me what's going on. Not much follow up after my trademark was rejected by the government. Essentially, they tell me nothing they could do after I get rejected. While it's a fair statement, it's not a very satisfying experience.

20 novembre 2017
Non scritta su invito

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