THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... Leggi di più
L'azienda ha risposto
I had been using Prof Media 13 blu-ray ripper and video Converter for many years and they have served me well. Recently I suffered a total computer crash and lost significant data. The support team at... Leggi di più
L'azienda ha risposto
Le logiciel Leawo blu-ray player utilise beaucoup trop de ressources matériels. Il fait monter mon GPU à 70° Celsius et il est utilisé à lui seul par ce mauvais logiciel à 60% alors que d'autres logic... Leggi di più
L'azienda ha risposto
I have used Leawo Prof. Media 13 for many years ripping DVDs and Blue-ray disks; it has worked flawlessly. Having had a disk go bad, the label side bled through to the encoding rendering the disk unre... Leggi di più
L'azienda ha risposto
Leawo develops multimedia and video software for users who work with Blu-ray, DVD, video conversion, screen recording, and streaming media downloads. The company offers tools designed for converting video and audio files, creating backups of physical media, downloading online videos, and managing digital entertainment content across different devices. Its software supports a wide range of media formats and is commonly used for Blu-ray ripping, DVD copying, 4K video conversion, subtitle handling, media playback, and offline video access. Leawo products are compatible with both Windows and macOS systems and are built for users looking for practical media management solutions without complicated setup processes. Many customers use Leawo software to organize personal media libraries, convert videos for mobile devices, preserve movie collections, and save streaming content for offline viewing. The platform focuses on broad format compatibility, stable performance, and user-friendly tools for everyday multimedia use.
Stati Uniti
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I don't usually write reviews, but after using Video Converter Pro I was so impressed I had to submit my views on this software.
I had tried countless other products to add a watermark to 2500 images in a batch process. None of the other products could cope, but Leawo Video Converter Pro processed the entire batch without any problems. This is so good!
If you are looking for reliable / powerful software to do the job, this is it... Look no further :)

Risposta di Leawo
Bought a program from the Leawo Company and it did not work on my machine. Trying to troubleshoot it with the company proved useless. The kept asking for the same information. After a couple of weeks and still unable to back up any of my movies, I asked for a refund according to their refund policy. They said "no" even though their policy "covers" problems they can not fix. Then I found all of the negative reviews on this site. Wish I would have checked here first. $40 lesson I guess.

Risposta di Leawo
DO NOT BUY LEAWO BLU-RAY RIPPER. Used key code to move from trial 4.8.0.00 to 7. Online "get started" version for 7 said start with edit from top of page - there is no edit or any drop down at top of page. I have tried for hours and I cannot get 7 to work. Twice uninstalled 7 and reinstalled 4.8.0.00: MY KEY CODE now does not work. Customer service cannot speak English - awful product

Risposta di Leawo
Purchased software to transfer files from iPhone. After repeated attempts to resolve and many communications with support I asked for a refund. I've been raked over the coals. They ask the same questions over and over like which which iPhone do I have what is the iOS is your phone. After I had already given these facts. They advised me their refund policy required them to be able to duplicate the issue. I've done everything I can regarding attempting to resolve the software issues. They are horrible to deal with and their product is not comparable to other software out there. I purchased a competitors product downloaded it and it worked perfectly. Buyer beware!!!

Risposta di Leawo
Bought the software through a offer site, hand not realised it was only a year license untill I got conformation. If this is the standard or default surely a pop box stating the fact should produce itself? What is the point of one year license? Just seems a way of ripping people off. Surely the default should be the other way arround? I get it though, first they sucker in though search engines of a reasonable competitive priced product only to be stiffed at the end after purchase. I requested a refund 2 mins after purchase. I doubt I'll get it. Beware the price is only the carrot to get you there, once you get it you realise you've walked of the end of a clife! (Road runner style)
Wanted software to transfer iTunes to an iPhone6. Purchased product, wouldn't transfer. Needed it done right away so i purchased iExplorer which worked perfectly. They will not refund my purchase. Company is not trustworthy. Only try software from this company if it is a free trial so that you make sure it works. Dont get scammed!
I have converted most of my library using v4.8 and it took me a while
to learn how to convert a Blu-Ray video and I constantly tell my
friends about LEAWO products/ I have a minor problem and I can't
solve it......I would like to find out just how or the process to merge
all titles into one file. When converting with v7 I request Merge
but it does NOT happen. Can someone at LEAWO develop a readable
USER GUIDE written to the average customer. for Version 7 Blu-Ray
Ripper. I have tried numerous time to convert and selected MERGE and it does not happen. Today, i have become so frustrated that I
reinstalled my Version 4.8 after too much time trying. Please, Just a
simply written USERS GUIDE - it would be welcomed by all users.

Risposta di Leawo
When you buy their blu ray copy software what they do not tell you is that you can only install it for one year. Effectively you are buying a one year licence.
If you rebuild your PC and the software is over a year old it will not install.
I left feedback to this effect on their website and it was removed funny old thing.
Also I took part in their blu ray player development which promised a free copy of the player when complete. They then changed their policy so you had to buy it.
They are a dishonourable outfit with no moral compass.
Reply to Leawo
Thank you for your response, I am impressed you gave a reply as I raised both these issues with you privately to no avail.
I see you have now added the 1 year or lifetime functionality to your website but when I bought it 2 years (2 copies actually) it was not an option otherwise I would have taken it.
My comments still stand.
If you want to mail me privately you can as I will mail your company.
FINAL NOTE
After this review and a further 5 emails and 2 more weeks they offered a settlement I am happy with.
My thanks to Trust Pilot and Leawo

Risposta di Leawo
I'm happy with the purchase - the software performed as advertised/expected. It was fairly straight forward and worked on the first try.
Thanks.

Risposta di Leawo
I took a look at the free version of the software. It did what I wanted it to do, so I decided to buy it. I was directed to a page where I could pick an "upgraded" version of the software and thought 'why not'. Then I found out the professional version COULD NOT convert the files I wanted to convert (the free version could). Support took a month to get back to me, takes weeks to reply to mails when they DID get back to me, and still hasn't resolved the issue.

Risposta di Leawo
I purchased the DVD ripper and have had no issues whatsoever. Very pleased with it. Bonus was that I tried the free demo 1st.
I like the fact that you can change the quality to low medium or high for the output.

Risposta di Leawo
I tried to order a license for one of their products but my browser crashed just after pressing order (after less than 1 second "loading" time). So I assumed that it wasn't ordered since I didn't get an email from the company saying that I have ordered (as you do right away from other companies). I tried again and it worked. Now I ended up with 2 licenses and I off course only need 1.
I asked to get the money back from one of them (they can off course see if I activate both licenses so I don't cheat them) But the "support" worker was from the start refusing and rude, telling me that I could just give the other license to a friend. But why can't they just give me my money back since it wasn't my intention to buy 2?
Any other honest sales company would do that. I am in the end their customer!
UPDATE:
After many mails (and a Trustpilot review) I finally got my money back.

Risposta di Leawo
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.