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Scopri cosa dicono le persone

Valutata 5 stelle su 5

THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had been using Prof Media 13 blu-ray ripper and video Converter for many years and they have served me well. Recently I suffered a total computer crash and lost significant data. The support team at... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Le logiciel Leawo blu-ray player utilise beaucoup trop de ressources matériels. Il fait monter mon GPU à 70° Celsius et il est utilisé à lui seul par ce mauvais logiciel à 60% alors que d'autres logic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Leawo Prof. Media 13 for many years ripping DVDs and Blue-ray disks; it has worked flawlessly. Having had a disk go bad, the label side bled through to the encoding rendering the disk unre... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software
  2. Servizio di editing video

Scritti dall'azienda

Leawo develops multimedia and video software for users who work with Blu-ray, DVD, video conversion, screen recording, and streaming media downloads. The company offers tools designed for converting video and audio files, creating backups of physical media, downloading online videos, and managing digital entertainment content across different devices. Its software supports a wide range of media formats and is commonly used for Blu-ray ripping, DVD copying, 4K video conversion, subtitle handling, media playback, and offline video access. Leawo products are compatible with both Windows and macOS systems and are built for users looking for practical media management solutions without complicated setup processes. Many customers use Leawo software to organize personal media libraries, convert videos for mobile devices, preserve movie collections, and save streaming content for offline viewing. The platform focuses on broad format compatibility, stable performance, and user-friendly tools for everyday multimedia use.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

154 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(154)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great product and great customer service

I love this product for its versatility and ease of use, but the best part is the very responsive and extremely helpful customer service if something doesn’t go right. Emailed problems are met with very fast, caring and extremely helpful responses.

28 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent support

Excellent support. I am in Canada and recently had a problem with You Tube Downloader; problem resolved in a timely matter. This level of support is also consistent with my previous experiences with Leawo Support. Special shout-out to Coral who has always been courteous and professional!

23 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

A professional Quality Product!

I bought this product because it WORKS! I have had only one issue in 8+ years that required a call to the support staff which resolved the problem in professional and timely manner. I highly recommend the Leawo Professional Media package as a complete solution for home movie management...

16 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Absolute worst support

Absolute worst support. Could not get the program to work. Reached out to customer service four times and didn't hear from them once.

I'd give them negative stars if it were possible.

Save your money. Stay away!

10 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

I'm Grateful for Tia's Help!!

Thank you very much Leawo Software! I'm also grateful for your technical support, especially from Tia! For people like myself, who are not so techno-savvy, she was a godsend!!

23 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service

I am updating to a new Windows 10 PC from a 7. I purchased a lifetime licence in 2013 but couldn't find the activation code I needed to reinstall. I emailed support with my info and 30 mins later had a reply with all my details, the code and a link to the latest updated software to download. Worked a treat.

Having read previous reviews I find it hard to understand the apparent massive difference in peoples dealings with Leawo. 5 Stars from me.

25 giugno 2021
Non scritta su invito
Valutata 4 stelle su 5

Excellent product, and Support try hard.

The communication is not good, but the staff try hard. I was offered Prof. Media 11.0 lifetime by email renewal for a good price, but the email had no link to the website offer which turned out to be ex-VAT. Still a fair offer, but not what was advertised. I have used the product for Backup purposes for many years and it is top-class. No complaints. If only my hardware matched it :( .

15 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent Software, Great Customer Support

The Blu-Ray Creator program is second to none just like their Customer Support. I use the software quite a lot but during a recent Microsoft update (May 2021) my computer crashed big time and I had to rebuild my Hard Drive. After contacting Leawo's customer support team they were able re-issue me with a download link and my Activation keys. I'm glad to say I am now back up and running. Thank-You Leawo (Tia) customer support. 5***********

2 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

It’s the best program converting 4K to 1080!!

It’s the best program to convert 4K to 1080p lossless! I can tell you, it’s looks excellent!! The support is so great! Fixed a problem about screen resolution! I’ve been tried several programs, and Leawo Converter is amazing! 5 start definitely!

13 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

Zero Customer Service/Support

Leawo iOS Data Recovery Software never worked. i purchased it and installed it and I mean never worked as in not even one time. It spent over two hours "analyzing" my iPhone and then the program closed by itself. I emailed their customer support several times and got ZERO REPLY. I uninstalled and then re-installed their software and their software then failed to recognize that iTunes was installed. A really bad waste of my money and over a full day of my time. Bad product with bad (non-existent!) customer support. STAY AWAY!!

9 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Support

I was having trouble converting a 4K movie with Leawo’s 4K beta program. I submitted a form but really didn’t expect to hear back. Several days later I heard back, and they offered several ways for me to contact them, none of which I was able to do. These folks didn’t stop though. They kept coming after me, wanting to solve the problem. Finally, after several nights of dogged effort, they cracked it. They took the initiative, and stayed on the job until it was done. Great job, folks, and THANK YOU.

23 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Bluray suite and very efficient support

I needed a software suite to convert my blurays to insert them in my NAS. First, I have had troubles with the subtitles that I couldn't remove in the target file. I have contacted the support which answered very quickly (and very patient with me ^^ ) during several days and they kindly fix my problem. For me, the support efficiency is quite more important than the product itself ! (Product : Leawo Prof Media)

12 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

I downloaded the free bluray player

I downloaded the free bluray player and was very satisfied. As is my way, when I get something free that is more than adequate I look at the other products offered by the company and this I will do.

4 marzo 2021
Non scritta su invito

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