Leader Relocations Recensioni 

Great experience. Good service, professional team, professional move

Thank u leader.
My baggage shipments delivered good condition. Leader custumer service was healpful. the whole process was smooth.
Good job Team.
Price are reaseanable. Recomended

Good Service, well experienced. Trusted relocation services in UAE

DO NOT USE THIS COMPANY!!!

We have had the most awful experience with this company and we have not even managed to resolve the issues in order for it to leave their warehouse.

Vinay the sales person who come to visit the items and “quote” the job is either not experienced enough to estimate the job, or intentionally cheated to win the job and under quoted. The job was quoted at 21CBM and 25CBM at a price of AED 29,000 which included 2 days of packing. However, after the first day the packing team estimated they had packed 17 CBM and were 50% completed, once completed I was sent a payment link that simply stated that I was due to pay AED 49,800.

There pricing lead Catharin was completely unprofessional in discussing these issues with me, continued to label the blame on me and never once admitted the sales team mistake. At one point, I had to cancel the call as she began to shout loudly and aggressively at me indicating that my wife had been told of the overpacking at the time and therefore was all our responsibility. She also did not bother to even reply with a genuine response, it was simply a copy and paste of previous emails which shows this is a problem they must have all the time which leads me to believe it’s a definite strategy to win jobs by quoting low then pass all overruns onto the customer.

At one point this was escalated to a senior manager Umair, who said he would deal with it as he couldn’t understand why this was quoted so wrong and admitted that he felt there was a mistake. However, he simply did not reply and I continued to receive the same copy and paste email from the very rude and unhelpful Catharin.

I would never ever recommend this company and will be posting this same message on social media platforms in community groups to avoid expats in Dubai experiencing the same unprofessional and simply put theft from this company!!

So much disappointment, I don't know where to start with..
Only I can say is that they are not professional
The packing team did not arrive on the committed time and after they arrived, they were in such a hurry, not listening to us even though we paid them for packing, they did not pack as per our desire.
Somehow the completed the packing and left (very unprofessional behaviour by the supervisor)

Then comes the invoicing, additional charges were imposed and after various discussions and follow-ups an agreement was forcefully made to me.

Once confirmed to ship, the items arrived to the destination and was not cleared due to non-follow up from them and I had to again and again ask them the status .

Eventually not all boxes were delivered, I had to pick one from the facility whereas I had paid for door delivery.

To summarise my experience: They just follow you and be in touch with you continuously until they receive the payment after that their departments get separated, their working time and days get reduced and meetings that won't end.

DO NOT PROCEED WITH THEM IF YOU ARE LOOKING FOR A SERVICE, YOU HAVE TO LITERALLY DO EVERYTHING YOURSELF AND THEY WONT HELP.

Fraudulent Insurance Tactics & Post-Move Ghosting by Leader Relocations
I am writing this to warn the expat community relocating from Dubai. While Leader Relocations presents a highly professional sales pitch, their actual execution is deceptive and completely lacking in basic accountability.
After handling my international move from Dubai to KL, paying them in full, and purchasing their comprehensive transit insurance, several of my household items arrived broken. When I tried to file a claim, Leader Relocations attempted to invalidate my coverage by inventing an absurd rule. They claimed that because the damages were not reported on the "exact day of opening the boxes," the items were uninsured.
This is a blatant attempt to avoid financial liability. No legitimate international insurer expects a customer to unpack an entire household container and identify hidden structural damage within 24 hours of delivery.
In addition to trying to dodge their own insurance promises, their communication has been non-existent. Once they have your money and your items are unloaded by their destination agents in Malaysia, they will ignore your emails and stall your claims.

Bottom Line: Leader Relocations uses bad-faith policy interpretations to deny valid damage claims. Do not trust them with an international move. They will take your money, break your items, and invent rules to avoid paying for the damage.
TRN : 100365836400003

Please RECONSIDER i’ve just received all my goods and I have so many things smashed how sad these cannot be used again. Bed frames broken mattresses dragged all turn dirty lamps smashed
Our pictures are all broken. Unbelievable dealt with a Pleasent man who promised no damages horrendous exsperirnce

They look like a good company when they turn up and be able to damage unreal when you mention to them you don’t not get response to know what is interested please be careful. READ Reviews
No reply when you message I think his name was josef
Put storage charges on my husband without exactly losing over $1500 terrible never recommend…….

Outstanding Service Review: Mr. Mohammed Harris & Leaders Relocation – A Truly Seamless Experience
I had an excellent experience working with Mr. Mohammed Harris and his team. From the very beginning, he was professional, responsive, and incredibly helpful. He personally visited my home in Abu Dhabi to assess the items I planned to ship to Cape Town, South Africa, which immediately gave me confidence in the service.
On the day of packing, his team arrived right on time and demonstrated a high level of professionalism and care. They packed a total of 55 boxes, and I was especially impressed with how carefully they handled my fragile and valuable items, including electronic equipment such as my TV. The attention to detail and quality of packing were outstanding. The team was also very approachable — whenever I had questions, they provided clear and helpful answers.
Throughout the entire shipping process, Mr. Mohammed Harris remained in contact with me. He responded promptly to all my queries and made sure I was informed and reassured at every stage. In addition, the administrative teams in both Dubai and Cape Town were equally efficient and supportive, keeping me updated on timelines and delivery details.
The door-to-door service was seamless and exceeded my expectations. Most importantly, when the shipment arrived in Cape Town, and my family unpacked everything, not a single item was damaged. Receiving all 55 boxes in perfect condition truly reflects the care and professionalism of the entire team.
I highly recommend Mr. Mohammed Harris and Leader Relocation to anyone looking for a reliable, efficient, and stress-free international moving experience.

From start to finish
From start to finish, from Mohammed Haris' first visit to my home for a cost estimate (and subsequent checks) to the final delivery in the US, Leader Relocations was wonderful. All of my messages along the way were answered promptly and knowledgeably, and I was able to track the progress of my container shipment from Dubai to my US town. All of the teams with whom Leader works were top-notch as well, including those who cleared my container through US Customs to the young men who offloaded and unpacked my boxes in my new home. There were no hidden or extra costs involved at any point. I recommend Leader to colleagues in the UAE. Thank you!

Leader best service, hassal free relocation. crew did good job. recomended

Easy communication, competitive rates although a slight delay in receiving air cargo packages from Dubai to Australia.
Packages arrived intact and in same condition. I would use them again for air cargo.

they told us that they move our household items from Dubai to Vienna ,by AirCargo, very fast in 4-5 working days. but it took 34 days with a lot of headache , calling them , follow up many times , as they are not honest with you about their transport , i think they tell you AirCargo but they do by ship transport ! my packages went through Germany channel. so they didnt told me about their work how it takes.

also they Pack our households items in our apartment but after 2-3 days they told us they repack again as they need adjustment about them and i said ok. BUT when my packages arrived after one months i saw some Items are missing , 2 PS5 Controllers missed (worth around 800 AED) and some more personal items . They dont say anything about it , just saying they dont know !!

DONT TRUST IN THEIR SERVICE. i dont know how they work but at least they dont have TRANSPARENT Service. im sure if i didnt follow up my packages with a lot of messages they will do it more than 2 months or more.

Moved in same comunity. The move was quick. cre did good job.
recomended

⭐️ 1 star – Extremely unprofessional, costly, and stressful relocation

We relocated from Dubai to Spain using Leader Relocations (Dubai), with delivery handled in Europe by Schmidt Global (Netherlands). This experience has been one of the most stressful and disappointing services we have ever paid for.

Everything was agreed in writing, including full door-to-door service and insurance coverage. The packing team in Dubai was the only positive part of this entire process.

After packing, everything went wrong.

Our shipment was delayed by over two months beyond the agreed delivery date. We were later told this was because we had not booked a full container and needed to wait until it was filled — something that was never communicated or agreed beforehand.

When Schmidt Global contacted us saying our belongings had arrived in Europe, they demanded additional payment for storage and a larger shared truck, even though the delay was not caused by us. We were effectively told that if we did not pay, we would not receive our belongings. With two children, school already started, and winter approaching, we had no choice.

Even after paying, delivery was further delayed for weeks while they waited to combine shipments with other customers.

Upon delivery, we discovered damaged items and a missing box, which we immediately reported. At that point, both companies began passing responsibility to each other:
• Schmidt Global claimed they were “only the delivery partner”
• Leader Relocations claimed responsibility only after weeks of chasing

Eventually, Leader Relocations admitted that although we paid for insurance, they never completed the insurance paperwork, and therefore refused compensation. Their only offer was to refund the insurance fee — after our belongings were damaged and one box completely missing.

Since then, our emails have been ignored and the case has been effectively closed.

This was not just poor service — it was lack of accountability, poor communication, unexpected costs, and complete disregard for customers once payment was made.

If you are relocating internationally, especially with a family, think very carefully before trusting these companies.

I have dealt with Mr.Mohammed Haris who was amazing and very helpful with excellent experience and information, he was supportive up to the level that i forgot some stuff to hand out to the packing crew but Mr.Mohammed saved me by reaching to my house and picked it in his private car.My shippment was from United Arab Emirated to UK,door to door, it was handed out to them on 7th of November 2025 and after processing i was informed that it will reach UK seaport on 15th January 2026.Today 29th of January 2026, the stuff was received complete and intact as i handed out to them.Mr.Mohamed and his team were very punctual and skilled, they will be my destination for any future shippments as my experience with them was very satisfying.

A Very Sad Experience
For a shipment from Dubai to New Delhi which normally takes 3 weeks - it took 3 months and the entire team were most infective and unconcerned by this even though the container was booked by them. We had to follow up with the shipping company and trace where our container was. Leader was not pro active at all.
We asked the office the contact details of their boss but they kept stonewalling us and never provided these as than we could give provide feedback on the low level of service.
Coming to the quality of the packing - we had specifically instructed them to double wall all the fragile items - glassware - dishes etc which was confirmed by them. On opening the cartons the majority did not have the double carton layer and we suffered damage in nearly every such carton - a glass broken in one - dinnerware in another. One feels cheated in such a case as we trusted them but they let us down in a big way.
If you are looking for a company which is pro active and you can reach the top if there is a problem them Leader Relocations is not a suitable option. If you want a run of the mill Dubai packer who is unreliable then go ahead and consider them.

BEWARE TRIPPLE prices after calculating wrong sizes

⚠️ Important Warning: My Experience with Leader Relocations Packing and Moving Shipping)
Miss calculated my shipping leaving me with high bills .
Referring to his job is on the line because the extras were not paid .
(Just be aware they do not mention storage charges they literally make you believe that you’re waited for your Container to be shipped with in fact it’s still in Storage then you get a massive bill)

I want to share my horrific experience with this company to prevent anyone else from going through what I did.

At first, I was very impressed with the service when my items were packed and collected from South Wales for shipment to Dubai. Everything looked professional and efficient.

However, once my belongings went into storage, things changed completely. I was never informed about extra charges. The storage costs tripled and doubled without any prior notice, leaving me with no option but to abandon all my personal belongings and lifetime possessions.
However, I must emphasise the Container and all my goods have not been opened and I have so many smashed damage items. Everything has to be sold off cheap. I can never use them again apart from the electrical items. Very sad no respect.
This experience has been emotionally and financially devastating. I am sharing this to warn others not to use this company.

If anyone needs to contact them for verification,
🌐leaderrelocations
📍 Leader Relocations LLC (Packing and Moving Company)

Please be cautious — I would not want anyone else to suffer what I went through.

If this balance is not excepted this is going on every time platform possible I promise horrendous what you did Joseph and left me no different to the other compsny who I have filed a complaint against

Our shift to UAE was hasslefree. The stuff was handled with utmost care and the staff was polite and careful with everything. Would recommend!

2 months after getting our container in Europe we are still waiting for the news from the insurance since they scratched 2 furniture pieces and 2 glass items arrived broken. They have asked several times about pictures and official forms, we have sent every time all the have asked for and 2 months are gone. Very bad and slow communication with them. I would not recommend this company.

We were contracted with this company to ship our goods from Dubai to Ottawa.

There was a massive delay of 3 months before we received our shipment. During this period there was no communication from the company with a reason for the delay or any response as to when it will be arriving.

Their partner company in Canada placed a financial hold on our shipment as Leaders Relocation did not pay them for their services resulting in our goods being delivered 3 weeks late.

Their team was unresponsive and provided very unprofessional communication and denied any fault.

We received the shipment with missing items and found out that during the move the company decided to repack our items without our consent to save space after we had already paid for the initially quoted volume of 35 CBM. Their Canadian partners only received 28 CBM.

This resulted in our items being repacked with improper care and handling, leading them to incur massive damage, with most of the furniture scratched and several broken. They have not issued an apology and refuse to provide any form of compensation for the damages. Please save your time, effort and money and contract another company.