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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have bought several bikinis from this company they are so good that I had my bikini bag stolen from my hotel room then once again at the gym. However it’s a real struggle buying internationally I ha... Leggi di più

Valutata 5 stelle su 5

Ordered a bikini set on sale and unfortunately the top was faulty (minor sewing mistake). Lahana (Brittany) was super responsive and generous with the solution they offered. Blown away by the custome... Leggi di più

Valutata 5 stelle su 5

Love this brand and so sad to see them (temporarily, hopefully!) go. Not only do they make the most buttery soft bikinis you ever wore, they're always happy to help with small random sizing or color q... Leggi di più

Valutata 4 stelle su 5

I made an order and got exactly what i wanted, the delivery to NZ was quite fast within the week id say. I was hesitant reading some reveiws but i took the boxing day sale anyway. i do wish they had m... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi da bagno
  2. anche in
  3. Negozio di abbigliamento

Scritti dall'azienda

Lahana Swim is an AUSTRALIAN based swimwear Line. Inspired by the salty tropical beaches along the East Coast.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

581 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(581)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Love the brand don’t love their operations …

I have bought several bikinis from this company they are so good that I had my bikini bag stolen from my hotel room then once again at the gym. However it’s a real struggle buying internationally I have had to pay ridiculous custom fees making each bikini to be around £120 each. for people buying in AUS it’s literally 240 for 1 bikini it’s ludicrous. And unfortunately the sizing is intermittent and I can clarify this because I had bought a replacement bikini for the one that was stolen exactly the same size and it didn’t fit! when I emailed I was told that the sizing is correct. When it clearly was different I’ve been the same size for about 15 years. I asked to return for a different size but the costs to send it back to them was half of the bikini itself so I was stuck with a bikini that didn’t fit. never once been offered anything for any of the the troubles. Just always told there’s nothing they can do. I’ve been a supporter of this brand for years. but if I’m honest there no loyalty from them. and it’s a real shame because I love their stuff. I’ve just received a new order with the wrong size but what’s the point in sending it back 🤷🏻‍♀️

24 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Never received order

I ordered and paid for a bikini set. The order was cancelled without any communication from the company and when I emailed twice asking why it was cancelled and not communicated to me they didn't get back to me for 3 weeks. Never received the bikini and it is now unable to get it due to 'no stock'.
Would have been my first time supporting this company, not again.

3 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

The best!!

Love this brand and so sad to see them (temporarily, hopefully!) go. Not only do they make the most buttery soft bikinis you ever wore, they're always happy to help with small random sizing or color questions, and have been so helpful and friendly the couple of times I've had to raise issues with customer service. 10/10 would recommend- other brands could learn a few things!

21 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

all round satisfied

I made an order and got exactly what i wanted, the delivery to NZ was quite fast within the week id say. I was hesitant reading some reveiws but i took the boxing day sale anyway. i do wish they had more padded options tho and realistic "normal" models as its hard to gage size and fitting from a bikini model lol

4 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

Weren't able to fulfil my order.

Weren't able to fulfil my order.
"Unfortunately, the EMILIA BRA CUP TOPAZ BROWN XL has been oversold due to an error in our automated stock system."
Did refund the money however a disappointing experience to be frank.

7 gennaio 2024
Non scritta su invito
Valutata 2 stelle su 5

Wrong size sent and no communication on my money back

I have written to customer services twice regarding an order I made. I ordered a size but was later told it was out of stock and sent my order late and with a different size. Now I need to return and have emailed twice and I am getting ignored and still no reply after over a week…

22 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

One and only swimming brand 💗

Simply the one and only absolutely the best ever swimming brands. I have probably 20 bikinis from you girls, and it’s always the best cut, the best quality, the best feeling. I’ve never loved myself in bikinis as much as in yours ❤️❤️
Now, the support of Lahana never fails any demand you might have (reasonable of cos!).
I’m in love with this brand for the last 7 years and it continues 😌

21 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

After a month I still haven’t received…

After a month I still haven’t received my order. I reached out to them 2 weeks ago and they said my order is being shipped out. I never got anything. I asked again and got no reply. The charged me but no order, no tracking information and no response for a very long time… disappointing.

20 novembre 2023
Non scritta su invito
Valutata 3 stelle su 5

order delivery issue but got a refund

I love the products but i ordered something on sale which never got delivered and now it’s out of stock so i cant reorder it :(. The customer service is very friendly and helpful but only after I reached out about never receiving my order. They never explained what happened with the order. It took a couple of weeks but eventually got my refund. In general I love the brand and what they do but the rating is because of the mishap. :/

1 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

My package got lost, no refund

My package got lost. First time I texted them they said i just have to wait. (Already one month passed). The second time they said it was lost and that they would refund me. 10days passed, still no refund, not answering my mails anymore. 270$ lost.

8 dicembre 2023
Non scritta su invito
Valutata 3 stelle su 5

lovely designs but sizing off, not great for international orders!

I fell in love with their designs! beautiful!
having ordered and spent a significant amount of money on the swimwear I am disappointed. the sizing is really off.
two of the tops (my regular size) don't fit and the sizing guidelines they give are clearly off! then one of the bikini bottoms just has a very bad cut as there i always double folding in the crotch.
now their return policies are not helpufl - up to the point that it doesnt make sense for me to return it because they don't cover any costs.
if you're in australia that might be different but definitely not recommend ordering from them as international customer bc chances that sizes are off is too high!

20 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I ordered the wrong size for my wahine…

I ordered the wrong size for my wahine ( my girl ) and with one email not even 15 minutes later Ivy was quick to respond and cancel my order so I could order the right size for my woman! I’m sure she’ll be stoked to have a bikini that fits lol, but great customer service and beautiful bikinis for any woman, thanks again. Aloha!

23 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Was sent the wrong thing not once but twice

Was sent something totally different to what I ordered on not 1 but 2 occasions. As soon as I received the package I emailed them straight after to let them know I was sent the wrong thing and if they could exchange it for what I actually ordered; only to be told what I originally ordered is now sold out and I couldn’t be sent what I paid for. Bad experiences for both times I tried buying something from this brand.

27 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience and great quality swimwear. …

I had the best experience shopping at Lahana Swim. The customer service liaison I was dealing with, Ivy, went above and beyond to track down the right size for me. She got back to me in a timely manner and answered every question I had, I was actually blown away. The quality of fabric of the swimwear was also so beautiful, extremely high end. I will definitely recommend Lahana Swim to all my friends. Thank you.

5 ottobre 2023
Non scritta su invito
Logo di Lahana Swim

Risposta di Lahana Swim

We're so glad you had such a great experience shopping with us Lora! We are so happy that we could assist you, thank you so much for your kind words ❤️ Welcome to the Lahana Tribe! xx

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