Ordered from here due to advertised delivery dates. Have had to chase every step of the way for updates only to be told it will now be later than advertised and can't confirm a delivery date or sen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered one day and delivered safely without any damage before l knew it ! Quality ladders & l made the right decision buying them !
Anthony was very helpful all the way through the process because we had huge issues with DX, the delivery people. The first ladder was delivered and was damaged. The second ladder didn't make it out o... Leggi di più
The loft ladders matched the description (which is not always the case) Just had them fitted, quality product and good value. Quick delivery Very pleased
Dettagli dell'azienda
Scritti dall'azienda
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Scritti dall'azienda
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Informazioni di contatto
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Regno Unito
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Eccellente
6K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 26% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quality product great scaffolding board…
Quality product great scaffolding board
. Regards Brian.
7 novembre 2025
Prompt professional service and quick…
Prompt professional service and quick delivery. Ladders were placed in discreet location at rear of house on delivery which was thoughtful.
4 novembre 2025
Ladders came and were of good quality…
Ladders came and were of good quality but stand off bar didn't come. Required ladders for that week end as site said prompt delivery. Ladders arrived but job made a lot harder without all parts. Emailed and got a generic reply. 48hrs later and still no follow up.
Stand off bar has now arrived ready for week end working.
3 novembre 2025
Risposta di Ladders UK Direct
Dear Customer
Thank you for taking the time to leave your review. We’re very sorry that the stand-off bar was missing from your delivery and for the inconvenience this caused. We have arranged for a replacement part to be dispatched today, with delivery scheduled for tomorrow. A member of our team will follow up to confirm safe arrival and make sure everything is resolved for you. Thank you for your patience and for bringing this to our attention.
Ladder UK Direct
Satisfied customer- hooray for direct communications between humans!!- always best
After an initial misunderstanding, laddersdirect were very quick to realize they had an issue with their online service and have apologised, sent out a replacement stepladder and all is well.my thanks to their marketing man for contacting me and sorting this out promptly.
16 ottobre 2025
Excellent
Ordering was easy, customer service great. Ladders were delivered next day and are good quality. No complaints!
23 ottobre 2025
From reviewing the product I needed to…
From reviewing the product I needed to ordering not a problem .delivery on time on the day they said the company delivered the goods 👍used straight away fantastic for the job I need
17 ottobre 2025
Great quality product
Great quality product. Only slight niggle was next day delivery ended up 2days later.
13 ottobre 2025
A good source of good quality trade rated ladders
They have a good range of ladders and offer helpful advice.
2 ottobre 2025
Non scritta su invito
The only down side was the cost
The only down side was the cost. But I needed them and needed them to be deliverd.
9 ottobre 2025
Best price,and good quality.Quick next…
Best price,and good quality.Quick next day delivery.
8 ottobre 2025
Excellent company to deal with
Excellent company to deal with. Very helpful with advice and fast and efficient service.
7 ottobre 2025
Good quality ladder
Good quality ladder, fast delivery can’t complain about anything, would certainly buy from them again.
3 ottobre 2025
Quick delivery great ladder
30 settembre 2025
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