The tale of the folk hero John Henry...
I made twelve duplicates in total of four different keys using an automated kiosk. This was a slow, time-consuming process that cost a fair bit of money. Of those twelve keys, three of them worked flawlessly, three of them were very sticky in the lock to the point where I was scared of breaking the key and/or lock, and six of them were miscut and did not fit the locks they were meant for. I went to a random hardware store and got the keys duplicated manually. The keysmith at the counter did it faster than the kiosk, charged significantly less than the kiosk, and every single key worked flawlessly. What the heck is the point of the kiosk if the duplicates take longer to make, cost more to make, and are of significantly inferior quality when compared to a human being doing it manually at a hardware store? I'm never using a kiosk again to duplicate keys and will just go to the hardware store to have someone do it manually.
The only reason this is a two-star review and not a one-star review is because customer service was super quick and efficient with refunding me for the duplicates that were no good.