No customer support at all. Tried to transfer a license, which should be an option according to documentation, but is not.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
L'outil marche très bien, la data est pertinente. Par contre l'expérience client est vraiment lente, mauvaise et inefficace. Le modèle d'abonnement change régulièrement et on ne comprend plus comm... Leggi di più
Le service commercial n'est pas du tout honnête. J'ai perdu 25% de mes crédits (tous nos crédits restants ) d'un jour sur l'autre car j'avais désactivé le renouvellement automatique de l'abonnement. I... Leggi di più
Good account executive and always responsive. However, the extension can be quite glitchy and really isn't great in certain regions. The biggest issue I have had is paying for over 300 credits but... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
X company does Y
Informazioni di contatto
New Dehli, India
- company@xcompany.com
- www.kaspr.io
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good data enrichment tool and a real time saver
Kaspr saves me a ton of time in my prospecting workflow.
Use it on a daily basis. Easy to use. Lot's of numbers and emails.
Customer support was responsive and fast.
Super easy to use
Super easy to use. Great place to go for accurate prospect data.
Easy tool for sales prospecting
Very easy to create an account, install the chrome extension and start looking for phone numbers. I think is a great tool for ABM roles by doing individual prospecting on Linkedin, and great for mass enrichment with the workflows and bulk enrichment.
Easy to use and reliable.
The whole process is very intuitive - I subscribed and got started very quickly.
After testing it, I onboarded my whole team and now we are reaching 7-8 times more prospects.
We sometimes face a few bugs, but their support team is usually very responsive and helps us figure out things quickly.
Highly recommend.
Le service client est lamentable
Le service client est lamentable. Incapable de fournir une réponse pour un bug persistant depuis des mois et de vous voler chaque euro possible. Je déconseille fortement !
Pésimo servicio al cliente
Obtaining private data
Obtaining private data in unknown manner and then sharing it to 3rd parties. Result - receiving cold sales calls on a private phone number. Businesses should carefully evaluate the legitimacy of this company and its practices.
Money-stealing thieves!
Kaspr.io are a bunch of money-stealing thieves that will take your money and would try everything within their remit to prevent you from cancelling.
They have auto-renewal enabled by default and when you try to cancel auto-renewal, you will see somewhat threatening messages such as 'This action is IMMEDIATE, IRREVERSIBLE, and DEFINITIVE' that would make you think that if you cancel in advance you'll lose access to your subscription immediately and therefore will lose the upfront payment you made.
Before auto-renewal, if you do not cancel 1 month in advance for the annual subscription or 48 hours in advance for the monthly subscription and want to cancel it say 15 days before, you will not be able to cancel and they will make you refer to T&Cs that are tucked away somewhere!
Should you face this issue and if they are hesitant to cancel or refund, report them immediately to European Trading Standards. They don't provide their physical location on their website but they seem to be based in France.
There are thief !
There are thief !
I subscribed a 70€ for monthly service.
But, as it didnt work from day 1, I asked them to cancel and refund me.
They refused to refund me (which is against the law, as legaly you have 14days to change your mind) and they kept my subscription on aginst my will.
aucun SAV
Je suis obligée à priori de mettre une étoile mais si je pouvais je n'en mettrai aucune. Alors pour t'encaisser ils sont 5 étoiles en revanche aucun service après vente! Je vous préviens il faut être un informaticien émérite pour réussir sur cet outil. Bref, je ne recommande pas du tout. Passez votre chemin et allez voir leurs concurrents!
Je ne recommande pas du tout ! Fuyez !
J’en ai marre de me faire appeler sur mon numero personnel. Une société qui n’est pas RGPD du tout !
Frustrating and deceiving onboarding…
Frustrating and deceiving onboarding experience
here the logo is changed so the compay…
here the logo is changed so the compay Kaspr.io is hiding and benefiting.. Trustpilot change the logo to real fraud company Kaspr.io
Customer services is non existent
Customer services is non existent. The unlimited email credits is all a sham. They ask you to refer 3 people and they always find an excuse to discredit the account.
Donnée fausses
Communique mon numéro de téléphone personnel pour des démarchages professionnel (où a-t-il été trouvé ?), communique une fausse adresse mail (extension qui n'existe pas !)
Aucune fiabilité.
Scrapes personal data, very dodgy
This company somehow obtained my mobile phone number from Linkedin, and I was cold called by a company that had "bought" my details.
Total GDPR violation. This company, based in France, deserves to be investigated and fined.
DO NOT BUY THIS TOOL!!!
I wish I read the reviews before I signed up to Kasr. Trial period went fine so I subscribed...then the LinkedIn automations stopped working, so I had to kickstart them everyday, and then they just stopped. The leads lists never worked (the leads never went into the list) and the automation on sending data to Hubspot also never worked.
Absolutely shameful from the company that they are actually trying to sell this tool. It is not fit to be sold as it is. It is clearly exceptionally buggy. This is the quality that I would expect from a low value Indian agency and not from a French Company that is associated with Cognism. How Cognism are allowing themselves to be connected with Kaspr is very concerning from them - it is brand damaging and I now have a far lower view of Cognism.
There are far better tools than Kaspr out there. Don't waste your time and money as you will be very disappointed.
Automated processes are a violation of…
Automated processes are a violation of LinkedIn's terms of service, and will get your account locked. Beware!
STEALING LINKEDIN EMAIL ADDRESSES
STEALING LINKEDIN EMAIL ADDRESSES
What can I say? This company is illegally scraping your e-mail address from LinkedIn.
This is NOT GDPR compliant though they like to keep on saying it is. IT IS NOT.
NO CONSENT
NO OPT-IN
THIS IS ILLEGAL
utilise mes données sans mon…
utilise mes données sans mon consentement.
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