Kamernet Recensioni 3.008

Risposta di Kamernet

28 ago 2025

Caro Vincenzo,

Ci dispiace molto sentire che ti sei sentito/a confuso/a o frustrato/a dalle email ricevute dopo aver risposto agli annunci.

Vorremmo rassicurarti che HousingAnywhere è una piattaforma indipendente e affidabile, e non chiediamo mai agli utenti di iscriversi a siti esterni a pagamento. Tuttavia, alcuni annunci potrebbero provenire da inserzionisti che utilizzano anche altri servizi, il che può causare queste comunicazioni.

Ti consigliamo di prestare sempre attenzione e, se hai dubbi su qualche messaggio, contattaci pure direttamente: siamo qui per aiutarti e chiarire ogni dubbio.

Grazie ancora per il tuo feedback, che ci aiuta a migliorare continuamente il nostro servizio.

Cordiali saluti,
Jacques

Risposta di Kamernet

8 ago 2024

Caro Lorenzo,

Grazie per aver condiviso il tuo feedback e ci dispiace per la tua esperienza. Comprendiamo la frustrazione per la mancanza di risposte alle offerte e stiamo lavorando per migliorare la comunicazione tra utenti e proprietari. Per quanto riguarda le spese di cancellazione, ci scusiamo se la commissione amministrativa non è stata comunicata chiaramente; puntiamo a garantire che tutte le spese siano trasparenti nei nostri termini e condizioni. Contatta il nostro team di supporto in modo che possiamo rispondere alle tue preoccupazioni e aiutarti a risolvere eventuali problemi in sospeso. Apprezziamo l'opportunità di migliorare.

Cordiali saluti,
Amelie

Risposta di Kamernet

8 lug 2024

Ciao Moreno,

Grazie per la tua opinione! Siamo lieti che Kamernet ti sia piaciuto e speriamo che anche tu apprezzerai la tua nuova casa.

Buona giornata!

Distinti saluti,
Team Kamernet

Risposta di Kamernet

2 mag 2024

Hola,

Gracias por publicar tu reseña.

Nos alegra mucho saber que tuvo una experiencia positiva al utilizar nuestra plataforma. Agradecemos la confianza que depositan en nosotros.

¡Espero verte pronto!

Saludos,
Teddy

Risposta di Kamernet

28 ago 2023

Hi Guisy,

Thank you for taking the time to leave us a review!

Its great to hear that the website was easy to navigate and that there were enough new search alerts coming through to your email. We hope you were a able to find a home, and we wish you all the best!

Team Kamernet

Risposta di Kamernet

5 lug 2023

Hey Martina,

Thank you for your lovely review.

It is indeed challenging in the dutch housing market, but as you said yourself, with the right mindset and drive, you will be able to find a home

We wish your all the best in your new home!

Team Kamernet

Risposta di Kamernet

31 gen 2023

HI Lorenzo,

Thank you for leaving us a review, we are sorry to hear about your experience.

Currently, the housing market in the Netherlands is very busy, because there is too much demand compared to the supply. Because of this, landlords respond slower or not at all because they have received too many messages. We are working hard to solve this for both parties.

Further, when buying a premium subscription, users are requested to read a short message explaining to the user that they are about to buy a subscription. It informs users about the renewal and that it must be cancelled before the renewal date, if not, the subscription will continue.

After the transaction, our system informs users via email that their subscription is renewed. Reminder emails are sent automatically days before the renewal date.

We hope to have informed you enough. If you have any more questions, please reach out to us at: supportdesk@kamernet.nl

Team Kamernet.

Risposta di Kamernet

24 nov 2022

Hello Simo,

Thank you for your informative feedback and for the time it took you to leave us a review.

We are currently working on improvements to our website. This includes the functionality and navigation of our platform. We highly appreciate the feedback from all our users and are dedicated to making the most optimal platform for our Kamernet users.

We are happy to hear that you received more responses than you usually would on Facebook. At Kamernet, we also provide tips and tricks for struggling users who are not receiving enough responses from landlords.

Feel free to reach out to us at: Supportdesk@kamernet.nl, with additional information regarding your account. We’d be happy to help you further.

Team Kamernet.

Risposta di Kamernet

3 ago 2022

Hi Antonella,

Thank you for your feedback. We are sorry to hear about your experience on our platform.

We are currently offering additional assistance for our Premium users who are experiencing the same issues. You can request this assistance by sending us an email to supportdesk@kamernet.nl with your account information and a brief explanation of the situation.

If you haven't reached out to us yet then please do so that we can see what else we can do for you.

Team Kamernet

Risposta di Kamernet

25 lug 2022

Hi Fileccia,

Thank you for your review. Its great to hear that you were able to find an accommodation through our platform!

We wish you good luck with your new place and hopefully until next time.

Team Kamernet

Risposta di Kamernet

7 feb 2019

Hi Planck,

Thank you for your review and for using Kamernet.

We hope you have a great day :)

Shari - Kamernet

Risposta di Kamernet

6 feb 2019

Hi Elisa,

How unfortunate that you haven't received a lot of replies from the landlords. I can understand that this is frustrating.

First, I want to advice you to send a new message to the landlords, as a 'reminder'.

Unfortunately, not all landlords send the not-selected people a message to inform that a room is given. Regularly this happens especially in the major cities. We think this is impolite, especially because your e-mail is personally addressed to the landlord.

When landlords offer there room on Kamernet.nl they receive an e-mail containing the request from us to inform the not selected people about the status of their apply.

The landlords have the opportunity to send a default rejection where their e-mail address is not mentioned in. We can not force the landlords to inform everyone. If you have suggestions, we like to know it.

Don't hesitate to contact us if you have any other questions.

Shari - Kamernet

Risposta di Kamernet

29 nov 2018

Hi Luca,

Thank you for your review and for using Kamernet.

We hope you have a great day :)

Shari - Kamernet