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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Having spent time choosing ingredients and then paying for it, this company didn't deliver. They just did nothing, not even communicate by email, text or WhatsApp. They also don't have a phone number.... Leggi di più

Valutata 5 stelle su 5

Honestly, this stuff is awesome. The ingredient list is insanely clean, and the vanilla bean flavor tastes real—not that fake, sugary vanilla you get with most powders. It mixes super easily, goes d... Leggi di più

Valutata 2 stelle su 5

I ordered 100 gms of a medicinal bark, which arrived in a thin, squashed card box which had seen better days. It was mostly held together by a lot of plastic packing tape, which needs to be replaced w... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good products with long BBE dates. Been using JustIngredients for several years now. I would award 5 stars if it wasn't for the delivery company, Evri. Order delivered this morning. Courier did not ev... Leggi di più

Dettagli dell'azienda

  1. Servizio di ordini alimentari online

Informazioni fornite da varie fonti esterne

JustIngredients offers the UK's largest online range of dried herbs and spices, delivered direct to your door. If you have the passion, we have the ingredients to help you! We are passionate about culinary and botanical ingredients, seeking out the best herbs and spices from the top producers around the world. We only source the highest standard products and by purchasing from source, we can pass these savings on to our customers.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

4K recensioni

5 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(4070)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great products

Great products. Really good to get more than just the supermarket spices. Lots of choice.
Arrived quickly and in good condition.

21 novembre 2021
Valutata 3 stelle su 5

Part of my order was refunded as it was…

Part of my order was refunded as it was out of stock I would have preferred to be contacted first to see if there was another option and also the white pepper as a very short expire date I know that it was on other but didn't state anything about being short on date hope this helps

17 novembre 2021
Valutata 2 stelle su 5

unhapy with their service, delayed delivery, missing items, poor customer service.

I've been ordering from Just Ingredients for ages and I've been super happy with them. The experience with the recent order was quite bad.

First, they didn't give me any delivery day estimate. After a week, I sent them an email asking what's the progress. I've got nothing back. After 3 days from sending that email, I get an automatic email from the delivery company saying that I'll receive my parcel the next day. This is separated from my email. I find it very annoying that they didn't even bother replying to my email..

Second, I get the parcel with 3 items missing and one replaced. I haven't been informed anything about it. Two days after, I get an email saying that one item is missing and they'll refund it. What about the other 2? they didn't say anything. This is very bad service and I don't find them reliable. I email them back saying that there are other 2 items missing; they reply to that agreeing and refunding me.

Although I appreciate the money back, the delayed delivery, missing delivery and items' availability information are totally unprofessional.

I'm not sure if something changed in the company as they used to be very good. I ordered from them for 3y+ and I was always going back to them. I'll probably not be ordering from them again and that's a shame because their products are quite good.

14 novembre 2021
Valutata 4 stelle su 5

The ingredients are super, but..

The ingredients are super.
The customer support (Daphne) is super.
The courier is why I only have 4 stars and not 5.
They shilly-shallied for several days (I waited in for one whole day) then the parcel was suddenly delivered with very little warning. Which is a courier fault, not JustIngredients really. Though they do employ them and I thought the parcel was to be delivered by Royal Mail.
All good in the end and I'm very happy with the herbs I ordered. Thank you Daphne!

9 novembre 2021

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