Go Russia Recensioni 89

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We've been using Just Go Russia for years for holidays to Russia and the former USSR and they're our go to travel agency for any trip there. We recently visited the Hero Cities of Volgograd, Moscow, a... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I had a nice trip that was arranged by GoRussia. This was several years ago. The accommodations were about average. I had expected better. The biggest disappointment was I paid first class prices for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super Reise nach Moskau bzw. St.Petersburg! Alles genau geplant, gute Balance zwischen Programm am Vormittag (u.a. Besuch des Kremls, Eremitage) und Freizeit am Nachmittag! Keine Wartezeiten, da alles... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Très très beau voyage. Moscou/St Petersbourg sur mesure pour 4personnes. Aucun problème. Tout était merveilleux et bien organisé. Nous y sommes allés en juin nous allons y revenir en hiver ce sera... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. Agenzia viaggi

Informazioni su Go Russia

Scritti dall'azienda

Travel to Russia and ex-USSR. We specialise in tours to Moscow & St. Petersburg, Trans-Siberian trips, Russian river cruises, visa-free tours to Russia, adventure holidays in Russia.

Our tours are offered in English, German, French & Spanish. Our other websites:

German - www.russlanderleben.de
French - www.toutelarussie.com
Spanish - www.rusiaparadescubrir.com

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

89 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Long term customers of Go Russia

We've been using Just Go Russia for years for holidays to Russia and the former USSR and they're our go to travel agency for any trip there. We recently visited the Hero Cities of Volgograd, Moscow, and Leningrad [St Petersburg]. It was a truly fantastic trip, not just the sights and excellent guides but that everything is always so well organised. It always makes us want to come back and spend more time. JGR arranged all our flights and the 4 star upgrades [which was really worth it] and the visas. It's just so well arranged and it takes out the stress of multi-city travelling allowing us just time to really enjoy that marvellous country and all it has to offer.

3 giugno 2026
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Risposta di Go Russia

Dear A Darcy,

Thank you so much for your continued trust and support over the years! We're delighted to hear that your recent journey to Volgograd, Moscow, and St Petersburg was such a success. It’s wonderful to know that the organisation, guides, flights, hotels, and visa arrangements helped make your trip enjoyable and stress-free.

We truly appreciate your loyalty and look forward to helping you discover even more amazing destinations in the future!

Best regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Excellent

Easy to deal with, quick replies very helpful. Tour guide and driver excellent would recommend.

28 maggio 2026
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Risposta di Go Russia

Dear Customer,

Thank you for your kind feedback! We're delighted to hear you found our team helpful and responsive, and that you were pleased with the guide and driver. We truly appreciate your recommendation!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Amazing trip to Saint Petersburg and Moscow

Unsere Reise nach Sankt Petersburg und Moskau war einfach unvergesslich! Beide Städte haben uns mit ihrer beeindruckenden Architektur, der reichen Geschichte und der besonderen Atmosphäre begeistert. In St. Petersburg haben uns vor allem die wunderschönen Kanäle, die prachtvollen Paläste und die kulturellen Sehenswürdigkeiten fasziniert. Moskau beeindruckte mit seiner Mischung aus Tradition und Moderne – vom Roten Platz bis zu den modernen Vierteln war alles sehr spannend zu entdecken. Die Organisation der Reise war hervorragend, die Menschen waren freundlich und hilfsbereit, und wir haben viele einzigartige Eindrücke gesammelt. Besonders das Essen, die Metrostationen und die abendliche Stimmung in beiden Städten bleiben uns lange in Erinnerung. Ein rundum gelungener Urlaub, den wir jederzeit weiterempfehlen würden!

Our trip to Saint Petersburg and Moscow was truly unforgettable! Both cities amazed us with their stunning architecture, rich history, and unique atmosphere. In Saint Petersburg, we especially loved the beautiful canals, magnificent palaces, and incredible cultural landmarks. Moscow impressed us with its fascinating mix of tradition and modern life — from Red Square to the vibrant modern districts, every moment was exciting.
The entire trip was very well organized, the people were friendly and welcoming, and we created so many wonderful memories. The food, the impressive metro stations, and the evening atmosphere in both cities will stay with us for a long time. A fantastic vacation that we would highly recommend to everyone!

29 aprile 2026
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Risposta di Go Russia

Dear Wally,

Thank you so much for your wonderful feedback! We're delighted to hear that your trip to St. Petersburg and Moscow was so memorable and that you enjoyed the architecture, history, atmosphere, and overall organisation. It’s great to know the experience left you with such lasting impressions. We truly appreciate your recommendation and hope to welcome you again in the future!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Leonid is very helpful

Leonid is very helpful. As i was travelling solo it was a really good idea to give my number to the guide. Also for my airport transfers arrival and departure the guide Baya gave me the drivers name and licence plate number. A very good idea especially if you are travelling alone. Food very good. Restaurants, guesthouses and hotels very clean. Friendly people. Guide very helpful and pleasant

10 aprile 2026
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Risposta di Go Russia

Dear Eimeara,

Thank you for your kind feedback! We're glad to hear our team made your solo trip feel safe and well organised. We’re also happy you enjoyed the food, accommodation, and overall hospitality. We truly appreciate your comments!

Kind Regards,
Go Russia Travel Company

Valutata 4 stelle su 5

Незабываемые туры по России

Я заказал тур в Москву и Санкт-Петербург через Go Russia, и это был лучший опыт. Всё было организовано профессионально, экскурсии интересные, а гиды внимательные и знающие.

1 gennaio 2026
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Risposta di Go Russia

Dear Gisselle,

Thank you very much for your wonderful feedback! We're delighted to hear that your trip to Moscow and St Petersburg was such a great experience. It’s fantastic to know everything was well organised and that you enjoyed the excursions and guides. We truly appreciate your kind words!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

beau voyage et bonne organisation

Indication claire pour la logistique transfert aéroport hôtel, journée bien rythmée avec visite et temps libre
pour visiter les villes guide francophone à l 'écoute.
Voyage solo.

13 settembre 2025
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Risposta di Go Russia

Dear Olivier,

Thank you for your kind feedback! We're glad you found the logistics clear and the balance between guided visits and free time enjoyable. It's great to hear our French-speaking guide was attentive and that you had a pleasant solo trip!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Knowledgeable, customer-centric, competitive. Go Russia made my travels to Russia one of my bestest!

I travelled solo across Russia in July-August, 2025 for 30 days. 15 days in the western cities and 15 days on the Trans-Siberian Railway. My central hotels, seamless transfers, and private tours with some of the best guides I have ever had, were all arranged by London-based Go Russia. They are brilliant and the best priced of the lot currently offering services to Russia. I absolutely loved Russia, and it was all thanks to Go Russia! Am already planning my second trip with them. :)

16 luglio 2025
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Risposta di Go Russia

Dear Rama,

Thank you so much for your glowing review! We're thrilled to hear that your 30-day solo journey across Russia was such a success and that you loved every part of it - from the hotels and transfers to the private tours with our guides. It means a lot to know we could help make your experience so memorable. We can’t wait to assist you with your second trip to Russia! :)

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Knowledgeable consultant

Knowledgeable consultant, Prompt response; understood our requirement and gave us a good tour plan. Some areas could have been a bit more efficiently managed with timelines though.
Guides and drivers and the personalization when one arrives in the country and its different cities, was excellent!

11 giugno 2025
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Risposta di Go Russia

Dear Alpana,

Thank you for your thoughtful feedback! We're glad to hear you appreciated the prompt support, personalised service, and the work of our guides and drivers. Your comments on improving efficiency with timelines are very helpful and will be taken into account. We're delighted you enjoyed your tour!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

First time visiting Russia (Moscow)

First time visiting Russia. Attended the May 9th Victory Day Celebration. Very pleased with the hotel and street view. The fireworks were breathtaking over the Moscow River. Visited the Kremlin Armory, several cathedrals of of Russia's Czars and Emperors. Also, the 2nd largest Diamond Collection in the world. The Tour Guide went above and beyond in pointing out facts on the attractions and additional sites within walking distance. Felt very welcomed. Moscow is a combination of New York City and Washington D.C. Very clean, safe and people are friendly. Subways are absolutely spotless and is an attraction in itself. The Russian Ballet was excellent!!! Traveled from Detroit, Michigan USA.

9 maggio 2025
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Risposta di Go Russia

Dear Steve,

Thank you for sharing your wonderful experience! We’re thrilled you enjoyed the trip, sights of Moscow, and the incredible hospitality. It’s great to hear the guide went above and beyond to make your holiday memorable. We hope to welcome you back to Russia or another destination again soon!

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Great and efficient travel agency for…Excellent service

Great and efficient travel agency for people who would like to book or organise a hassle free trip to Russia. I got all questions answered and excellent guidance for the visa application, which is successful. Also their website offers extensive advice. Thank you!

3 marzo 2025
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Risposta di Go Russia

Dear Christina,

Thank you so much for your kind review! We're delighted to hear that you had a smooth experience with your trip planning and visa application. It's great to know our team and website were helpful along the way. We appreciate your trust and hope to assist you again in the future!

Best regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Top tour of St Petersburg

Just got back from the St Petersburg tour. It was spot on.
Had a tour guide and driver just for me, like being in a dream. It was a pleasure just to hang around with them, and the guide had knowledge like an encyclopaedia. Never had an experience like that before.
And the hotel staff were so sweet they were like chocolate cakes with smiles.
The whole thing ran like a Swiss watch even the flights.

8 febbraio 2025
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Risposta di Go Russia

Dear RichardWZZv,

Thank you for your fantastic review! We're delighted to hear that your St. Petersburg tour felt like a dream and that you enjoyed the personalised experience with your guide and driver. It’s wonderful to know that their knowledge and company made your trip truly special.

We’d love to welcome you on another adventure soon. Until then, happy travels! 🚀✨

Regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Amazing

Excellent travelling company, with great service and duty of care, even in the current situation. Amazing itinerary and fairly priced. Can't recommend enough

3 agosto 2024
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Risposta di Go Russia

Dear Embalmer Trick,

Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with us, enjoyed the itinerary, and found our service to be fairly priced. Your feedback about our duty of care, especially in the current situation, means a lot to us. We truly appreciate your recommendation and look forward to helping you plan your next adventure!

Kind regards,
Go Russia Travel Company



Valutata 5 stelle su 5

Went for almost 3 weeks (2nd part of…

Went for almost 3 weeks (2nd part of June) to Moscow, St. Petersburg, Suzdal, Vladimir, Bogoluybovo, Velikiy Novgorod - this was part of the Golden Circle tour. Each guide gets 5* from me, including all drivers. I cant even begin to describe what an amazing experience this was. It certainly exceeded all my expectations and I am absolutely looking forward to going again. Each city is so beautiful, full of color and flowers and CLEAN! I never felt so safe walking in the streets or taking the metro as I did there. Everyone was welcoming and friendly, the food was delicious (you have to try oblipihoviy chay - wow) - it was just an incredible experience. The only thing I would change is not take the 12 hour train from Vladimir to St. Petersburg.. Already thinking of when I will go again and which other cities I will explore!

12 giugno 2024
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Risposta di Go Russia

Dear Innessa,

Thank you so much for your fantastic review! We're thrilled to hear that your Golden Ring tour exceeded your expectations and that you had such an amazing experience. It’s wonderful that you felt safe, enjoyed the beautiful cities, and loved the food. We appreciate your 5-star praise for the guides and drivers, and we’ll be sure to pass along your kind words. We understand about the long train ride, however there are no high speed train options between Vladimir and St. Petersbrug. We will gladly help arrange alternatives for your next trip. We can’t wait to welcome you back for more adventures soon!

Kind regards,
Go Russia Travel Company

Valutata 1 stelle su 5

CUIDAD Y PRECAUCIÓN

Hola , aconsejo no contratar nadie con esta empresa. Una vez ingresado el dinero ya no tienes servicio y como están fuera de España no puedes hacer nada. A mi me han estafado y aconsejo que nadie caiga en esa red delictiva.

18 giugno 2024
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Risposta di Go Russia

Dear ALC Germans,

We are very sorry to read your comment and strongly disagree with its content.

You are referring to a tour that was cancelled due to COVID-19. As explained at the time, refunds were dependent on the airlines and third-party providers, and we kept you informed throughout the process. We did not charge you any fees for services that were not delivered.

In 2024, you contacted us again regarding an alternative destination, and we offered you a discounted option in good faith. Unfortunately, this was not accepted as you requested a significantly higher discount.

We have always acted transparently and provided you with full documentation of all costs incurred. We treat all our customers honestly and professionally, which is why we are very disappointed to see this unfair review.

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Helpful and Informative

Unfortunately my ideal contact with this company wasn’t great. However, they did redeem themselves and gained my business. Jelena was great and was also quick at replying. They were very responsive via WhatsApp, even at later hours. In the end we purchased two visas for Russia. They did make the process a lot less stressful and answered other questions I had regarding the trip that weren’t visa related. We got there in the end and I would definitely consider this company if you need help with visas. Thanks!

8 gennaio 2024
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Risposta di Go Russia

Dear Tyler,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that Jelena was able to assist you effectively and promptly throughout the process. We understand that the initial contact might not have been ideal, but we're glad we could redeem ourselves and ensure a smooth experience for you.

Thank you for choosing us and we wish you a wonderful trip!

Valutata 5 stelle su 5

Highlights of the Trans-Siberian

We've just arrived home from our Highlights of the Trans-Siberian journey having loved our trip to Irkutsk, we were sorry it ended. The Highlights of the Trans-Siberian is a great option if you really want to spend as much time as possible seeing the Russian leg of the train journey and are on a budget as we got to see Kazan which is a must see. We enjoyed it so much we want to do it all over again! We opted to go first class [on account of all the luggage] but all classes of ticket were high quality, decent meals - the Kazan leg was like the Orient Express in terms of comfort and service - and being real working/commuter trains you see life in the Urals and Siberia for ordinary people on the go. The company organised everything from our flights to a stop over and tour in Istanbul whilst in transit to extra time in St Petersburg at the end of the trip in an excellent city centre hotel. We loved the independence of the itinerary which really suited our plans. If we were to do it again we would make extra time on the journey as there was so much to see and do a return visit is needed and the restaurant and bar scene in the provinces really is taking on Moscow in terms of quality and offering. The guides were all excellent, we learned a lot and met lots of people on the journey. Only sorry it's all over.

21 settembre 2023
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Risposta di Go Russia

Thank you for sharing your fantastic experience on your Trans-Siberian journey! We're delighted to hear that you thoroughly enjoyed your train trip from Moscow to Irkutsk. It's fantastic to hear that you had an enriching experience travelling through the Urals and Siberia and loved the local food, scenery and people.

Many thanks for having travelled with us.

Regards,
Go Russia Customer Services

Valutata 4 stelle su 5

You can visit the Caucasus region safely in 2023.

I found this company to be up-front, reliable and realistic in the current "conflict climate" that affects all travel to Russia from western Europe. They routed out a journey for me through the north Caucasus on a limited budget. I stayed at modest but comfortable hotels, my final hotel stop at Vladikavkaz was an upgrade to a higher standard of hotel but not a big pinch on my budget. Russian people are still keen to receive tourists provided you understand their position and respect their opinions, but there was no need for me to much mention the current climate in politics. Officials were fine and as long as your tourist visa and paperwork match up there is no need to worry provided you stay on your designated route. I did enjoy seeing the impressive downtown reconstruction of Grozny, Chechnya. And then onto lovely kept fields of grain and tidy woodland across Ingushetia which reminded me of lowland Scotland. Before entering Ossetia, my final stop before returning by the Darial Pass through the Caucasus mountains to Georgia. In case of an accident or emergency GoRussia provides an emergency telephone number. I thoroughly recommend this company and a visit to the Caucasus this year.

12 luglio 2023
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Risposta di Go Russia

Dear Gordon Bryce,

thank you very much for taking time to post your detailed comments. We are very happy to hear you enjoyed your trip to the Southern Russia and that everything went smoothly. Thank you very much for recommending our services.

Kind regards,
Go Russia Travel Company

Valutata 5 stelle su 5

Felt safe

Felt safe, satisfied and well look after. Great and very professional staff

9 maggio 2023
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Risposta di Go Russia

Dear Christian,

thank you very much for posting your review on Trustpilot. We are very happy to know you enjoyed your trip to Russia with us and felt in safe hands.

Thank you very much once again for having travelled with us.

Regards,
Go Russia Customer Services

Valutata 5 stelle su 5

Nous emportons l’image d’un peuple accueillant.

Nous avons été impressionné par la qualité du service d’un voyage standard même si les circonstances étaient particulières.
Tous les acteurs, les guides et les chauffeurs étaient vraiment impliqués.
L’itinéraire était très représentatif de ce que nous souhaitions visiter.
Les services publics étaient très présents et la qualité des transports par train irréprochable.
Les commerces proposent tout ce qu’on trouve en France. La nourriture est copieuse et variée, nous avons toujours pu commander du vin pour accompagner les repas.
La sécurité ne nous a jamais paru un problème, en particulier quand nous déplacions sans guide en ville, et cela sans police ostensible.
La barrière de la langue est surmonté pour les questions courantes avec l’aide du mobile et l’orientation dans les villes avec le GPS.
Nous n’avons pas fait de différence avec les capitales ou grandes villes de l’union européenne.
Les conversations avec les guides français n’ont pas soulevé de problèmes : histoire (création de la Russie, période soviétique), religion, pas d’allusion aux événements sinon les répercussions sur leurs métiers, sur leur pratique du français, sur le nombre de visiteurs dont l’absence n’est pas compensée.
Nous emportons l’image d’un peuple accueillant.

6 giugno 2022
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Risposta di Go Russia

Merci beaucoup pour vos commentaires détaillés, nous sommes très heureux que vous ayez apprécié votre voyage et que tous les arrangements aient bien fonctionné.

Merci beaucoup d'avoir voyagé avec nous.

Cordialement,
Service Client

Valutata 5 stelle su 5

I love Russia

Hi! This is Constantin! Russia it is a beautiful country with friendly people! I visited it for the first time and i would love to come back soon! It is the beauty of the buildings, the nice food places, the superb underground chain and the people! For me this is and it will always be s special place!
I have been in a tour in Moskow! I saw The Kremlin, Lenin s grave, St Basil Cathedral, Arbat Street, Moskow University, big and beautiful parks!
Thanks a lot for the Go Russia company and for the workers at my accomodation in Moskow at Ibis Moskow Centre Bakhrushina Hotel! Very good service and friendly people!

30 settembre 2021
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Risposta di Go Russia

Dear Constantin,

thank you very much for your feedback and recommendation. We are happy you enjoyed your trip to Moscow.

Regards,
Go Russia Customer Services

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