Alright prices, but the delivery of my top-ups was often slow. Had to contact support multiple times...
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought digital code, did not even receive the email. Indonesian whatsapp support as page support is ghosting after they asked for all kind of screenshots and proofs. Beware Indonesian SCAM! EDIT... Leggi di più
L'azienda ha risposto
Joytify has been my main top up location for ZZZ since I found them. Their prices are very competitive with other sites, but where they shine is the fees are always the lowest and transparent. Howe... Leggi di più
L'azienda ha risposto
I have an issue with my recharge experience on your website. I topped up 5 Weekly Diamond Passes, but only 3 were successfully processed in my account. Your website refunded ₱96 from my ₱480 pa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Joytify (powered by Lapakgaming) is the preferred destination for gamers seeking to purchase game credits and vouchers across a wide array of games, including Mobile Legend, Free Fire, PUBG, Ragnarok Origin, etc. Our platform is one of the biggest in the world and offers secure transactions, multiple payment options, and unbeatable prices. With various promotions, including a 10x money-back guarantee, gamers can confidently top up and acquire vouchers at competitive rates while enjoying a seamless experience.
Informazioni di contatto
Metropolitan, Jl. R.A. Kartini No.kav.14, RT.10/RW.4, Cilandak Bar., Kec. Cilandak, 12430 12430 Jakarta Selatan Indonesia, Indonesia
- +6281280000203
- cs@lapakgaming.com
- www.joytify.com
2,5
Scarso
176 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Competitive rate
Competitive rate, fast delivery and safe payment process
3 dicembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you.
If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
Me cobraron mi compra y en el estado de…
Me cobraron mi compra y en el estado de pago me dice que está "pagado" pero me arroja un error y me dice "Your transaction can't be processed".
Me comuniqué con soporte y me dijeron que el pago no fue exitoso porque lo hice fuera de tiempo (cosa que no es verdad) y por último me dijeron que me comunicara con mi banco. Servicio al cliente no me solucionó ni reembolsó nada.
Número de transacción: #P1764563307670919
Edit: después de unos 4-5 días, ya se me regresó el dinero
28 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. At the moment, we have not yet received your payment. However, please don’t worry, we have contacted the payment provider, and they confirmed that they have received your funds, but the amount has not yet been forwarded to us.
The payment provider has also informed us that your funds will be refunded to your original payment method. This process may take some time, and we kindly ask for your patience while the refund is being completed.
Your feedback is very valuable to us as we continue to improve our services. Thank you for your understanding!
quick and easy to use
30 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you.
If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
No hacen los reembolsos
22 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
We apologize for the issues you’ve experienced with us. You can send your complaint to support@joytify.com, and our Customer Support team will assist you with your concerns.
Your feedback is very valuable to us as we continue to improve our services. Thank you for your understanding. 🙏
Please refund my money,wala akong na…
Please refund my money,wala akong na received na coins ,475 pesos Yung Pera ko.please refund if u can't give my coins
18 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
We apologize for the issues you’ve experienced with us. You can send your complaint to support@joytify.com, and our Customer Support team will assist you with your concerns.
Your feedback is very valuable to us as we continue to improve our services. Thank you for your understanding. 🙏
Instantly recieved my Welkin
Got the Welkin instantly after buying it, had no problems, very nice I recommend
15 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you.
If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
Purchased MLBB diamonds worth 250 Dias…
Purchased MLBB diamonds worth 250 Dias yet it was not credited in my Mobile legend account. Reported it to customer service and promptly send an email to provide screenshots to report that my payment push through but the diamonds suppose to be credited did not happen. Got ghosted by the provided services center.
Heres my transaction number: #P1763133301771405
PS. I want a full refund.
Addendum : Already provided my bank details, transaction was successfully processed but actual refund did not happened.
15 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi 👋
We sincerely apologize for the inconvenience you experienced. For your transaction number P1763133301771405, we are unable to process it due to a limit issue on your in-game account.
We have initiated a refund for you. However, since you used the QR payment method, our payment partner’s policy requires that the refund can only be sent to a bank account, and cannot be returned to an e-wallet even if the original payment was made through one.
As of now, we have not yet received your bank account details. Please kindly provide your bank information so we can forward it to our payment partner and proceed with the refund process. 🙏
Your feedback is very valuable to us as we strive to improve our services in the future. Thank you for your understanding!
購入した商品がゲーム内に適用されなかった
一度購入した商品がゲーム内に適用されなかったが、引き落としのみが行われてしまった。その旨をメールで問い合わせたが、いまだに返答がない。
結果的に無を購入することになってしまったため非常に不満だ。
31 ottobre 2025
Non scritta su invito
Risposta di Joytify
こんにちは！👋
メールへのご返信が遅れてしまい、誠に申し訳ございません。
お客様からのお問い合わせには、できるだけ早く対応させていただきます。
今後は、対応および返信のプロセスをより迅速かつ効率的に行えるよう、
システムの改善と見直しを進めてまいります。
お客様からのご意見・ご感想は、私たちのサービス向上のためにとても大切です。
ご理解とご協力に心より感謝申し上げます。🙏
I bought a 250 mlbb diamond pack but…
I bought a 250 mlbb diamond pack but only received 200 diamonds, i tried reaching out but literally no response. If your not gonna give me the right amount of diamonds then give me a refund of the lacking diamond i didn't receive.
#P1762678665847837
9 novembre 2025
Non scritta su invito
Risposta di Joytify
Hi! 👋🏼
We sincerely apologize for the inconvenience you experienced with Joytify. After checking your transaction, we have reprocessed your order to deliver the missing 50 diamonds.
If you still haven’t received the remaining items you purchased, please contact us again via email at support@joytify.com, and include a video showing your in-game diamond history.
We’re truly sorry for the issue you’ve encountered. We’ll continue to evaluate and improve our transaction process to ensure this doesn’t happen again in the future. 🙏🏻
Your feedback and suggestions mean a lot to us and help us become better. Thank you for your understanding and support!
Nice good 😊🎮
5 novembre 2025
Non scritta su invito
Risposta di Joytify
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you. If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
They are fast and trustworthy
29 ottobre 2025
Non scritta su invito
Risposta di Joytify
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you. If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
Risposta di Joytify
Hi,
After checking in our CS system, it seems that you haven’t reported this issue yet. You can report your issue via email at support@joytify.com so that our CS team can assist you further.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
Não respondem
O código não funciona e não me responderam no suporte para o reembolso.
18 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi,
We sincerely apologize for the inconvenience you’ve experienced. After checking through our CS system, your transaction has been refunded. We’re truly sorry for the issue, and if you haven’t received your refund yet, please don’t hesitate to contact us again via email at support@joytify.com.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
Stuck at Processing
I recharged a weekly sub for mlbb and this is my first time experiencing delay with the transaction process with your website, it's already been a day.
I have sent proofs at your email/whatsapp but still no reply.
I hope it would be taken care of.
17 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. After checking, your transaction was delayed due to a temporary issue in our system, but it has now been successfully delivered to your in-game account. If you still haven’t received it, please don’t hesitate to contact us again via email at support@joytify.com. We’re truly sorry once again. Rest assured, we’re continuously improving our system to ensure you won’t encounter the same issue in the future.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
SUPER UNRESPONSIVE!
SUPER UNRESPONSIVE!
I keep messaging them via their email and whatsapp support to seek help but all I got was bot replies.
Ive ordered diamonds from mlbb but still havent receive the diamonds for over 5 hours already.
Transaction Id : #P1760712560525108
17 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. After checking, your transaction was delayed due to a temporary issue in our system, but it has now been successfully delivered to your in-game account. If you still haven’t received it, please don’t hesitate to contact us again via email at support@joytify.com. We’re truly sorry once again. Rest assured, we’re continuously improving our system to ensure you won’t encounter the same issue in the future.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
Diamond did not Go through my Account
Diamond did not Go through my Account
I bought diamonds for my mobile legends account hours ago and it did not reflect. I got screenshots of the transaction codes and receipts as proof of purchases, sent a message from the WhatsApp customer service if I can refund yet no response till now. Hope this message will be seen and acknowledged so I can be helped. Thank you.
Transaction no: #P1760711212276775
17 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. After checking, your transaction was delayed due to a temporary issue in our system, but it has now been successfully delivered to your in-game account. If you still haven’t received it, please don’t hesitate to contact us again via email at support@joytify.com. We’re truly sorry once again. Rest assured, we’re continuously improving our system to ensure you won’t encounter the same issue in the future.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
why my transaction stucked at…
why my transaction stucked at processing?
17 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. After checking, your transaction was delayed due to a temporary issue in our system, but it has now been successfully delivered to your in-game account. If you still haven’t received it, please don’t hesitate to contact us again via email at support@joytify.com. We’re truly sorry once again. Rest assured, we’re continuously improving our system to ensure you won’t encounter the same issue in the future.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
Bought weekly diamond pass for 92.33…
Bought weekly diamond pass for 92.33 Pesos but the purchase didn't go to my ml account, my id and server input was correct tho... I regret buying here i could've went for codashop instead
17 ottobre 2025
Non scritta su invito
Risposta di Joytify
Hi!
We sincerely apologize for the inconvenience you’ve experienced. After checking, your transaction was delayed due to a temporary issue in our system, but it has now been successfully delivered to your in-game account. If you still haven’t received it, please don’t hesitate to contact us again via email at support@joytify.com. We’re truly sorry once again. Rest assured, we’re continuously improving our system to ensure you won’t encounter the same issue in the future.
Your feedback and suggestions mean a lot to us and help us continue improving our service. Thank you for your understanding!
Good service
The service is quite concise and clear, the interface ergonomic. After placing an order, I received a survey in my mail by Joytify that I had to fill out and I was able to win another free Welkin, in just a few minutes. I recommend it.
29 settembre 2025
Non scritta su invito
Risposta di Joytify
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you. If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
Risposta di Joytify
Thank you so much for the review! We truly appreciate your support. We're committed to always offering the best prices and delivering top-quality customer service for you. If you have any feedback, suggestions, or concerns regarding your transaction, feel free to reach out to us via WhatsApp at +6281280000203 or email us at support@joytify.com. Thank you once again for choosing and trusting us!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.