www.joancee.com Recensioni 128

TrustScore 2.5 su 5

2,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Leute ich habe den Fehler gemacht und trotz der schlechten Bewertungen bei Joancee bestellt und NEIN TUT ES NICHT. Hört nicht auf die guten Bewertungen. Die verkaufen Billigschmuck aus China! Jo... Leggi di più

Valutata 1 stelle su 5

Ich bin schockiert, dass so eine Website von Klarna unterstützt wird. Bestellung in einem Wert von über 600€ getätigt. Express Versand in Höhe von 25 € gewählt, der 2-4 Tage dauern soll. 10 Tage späte... Leggi di più

Valutata 5 stelle su 5

ABSOLUTELY STUNNING!!!! Brought a Gorgeous Ruby & Sapphire ring for a special Birthday. It looks even better than the photos! Beautiful quality & very classy box! LOVE IT!!! Have ordered another ring... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

After reading the reviews after the purchase thought i’d never get it or wouldn’t even get a refund but during the time of the delivery it was supposed to be here from 01/11/25-05/11/25 but had ar... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

We specialize in affordable 925 silver jewelry including necklaces, earrings, rings, and bracelets. Each piece features exquisite craftsmanship with hypoallergenic materials, combining durability and style. Enjoy luxury-quality designs at accessible prices—perfect for gifting or personal flair


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

128 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 30% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible company asked for a refund 5…

Horrible company asked for a refund 5 times and they are still playing silly games I know your reading this Joancee I will get every last dollar refunded. Read reply on 3/26/25 V64250314162431623 Brandon.doyon@gmail,com the email name is the same as the name I used to place the order I don’t want any other rectification other then full refund.

18 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Or you can continue to communicate with the customer service team so that we can provide you with better assistance and enhance your shopping experience. Thank you for your understanding.

Valutata 5 stelle su 5

Joancee jewerly

The jewerly is beautiful. I love my wedding ring. People have ask me about the ring, I tell them to order at Joancee, there work is great. I highly recomend Joancee . Thanks Joance I'm very happy with my ring.

13 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER - ITS A SCAM!!

My fiancé ordered a white sapphire wedding ring set march 12. Paid for expedited shipping $26 for it to come within 3-5 days. Waited and waited and never showed. Emailed them and their responses were short and suspicious. Did our research to find those reviews on here saying the same exact thing. Do NOT buy anything from this company!!!! It’s a scam!!!

12 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

We sincerely apologize for any inconvenience caused to you. We understand your feelings and concerns. Here, we need to explain something to you. Delivery Time equals Processing Time plus Shipping Time. Before sending out each order, we need some time to process it. The processing time varies depending on the product, and you can check the processing time on the product page. And our customer service has provided you with a solution, please check your email.Please contact our customer service to inquire about the status of your order and get the corresponding assistance. Thank you for your understanding and feedback.

Valutata 5 stelle su 5

beautiful ruby ring

I absolutely loved the range of designs and found the perfect ring. order did take a little longer then I hoped but definitely would order again.

5 marzo 2025
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Risposta di www.joancee.com

We're extremely glad to hear that you like our designs! Your positive feedback means a lot to our team. Thank you so much for sharing, and we look forward to serving you again in the future.

Valutata 1 stelle su 5

Item not received. Ignored e mails. Awful service!! Steer clear!

My partner ordered me an engagement ring on here 5th March, and paid £20 for 3-5 business day delivery. It’s now the 18th, and no ring!
We have e mailed them. But no response. Fuming! And will be taking this further! Awful site. Steer well clear!! I’ll see what they say once my solicitor has glanced over this!!!! 😡

5 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Valutata 1 stelle su 5

Disgusting service ordered some things…

Disgusting service ordered some things weeks befor Christmas still waiting now being ignored do not trust this company I’ve started a claim to get a refund and take it further

5 dicembre 2024
Non scritta su invito
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Risposta di www.joancee.com

We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Valutata 1 stelle su 5

Do persist with this company about…

Do persist with this company about getting your money back iv been emailing them since 2 Feb and finally got my money ey back as I threatened to take it further to the financial ombudsman... 2 days later got my money back... I wud never give this company my time and this is not mistake it's absolutely loadz of rubbish..trying to say I recieved good and royalmail proved it wasn't sent to my address, wudnt be suprised if the didn't have it set to go to there own address and keep both the money and the goods STAY WEELLLLLLL CLLLLEEEAAAARRRR

2 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Valutata 5 stelle su 5

Joancee products are beautiful

Joancee products are beautiful , when I order I choosed express ship fee but trouble I recieved the products delay than I expect but I got refund from Joancee. Thank you very much.

4 marzo 2025
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Risposta di www.joancee.com

Thank you for sharing your positive feedback, and we hope to serve you again soon for more effortless and delightful shopping moments.

Valutata 5 stelle su 5

Great service and delivery time

Great service and delivery time, the ring is perfect wonderful company

4 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

Thank you so much for your compliment! Your unwavering support and kind words mean the world to us. We pour our passion into every piece we create, aiming to bring joy and elegance to our customers. We're always looking to improve and innovate, so if you have any ideas on how we can make your experience even better, please share them with us. Thank you for being such a wonderful customer!

Valutata 1 stelle su 5

They suck........

They suck........
They ripped me off 127.00$ never even sent my ring. Don't recommend it......

26 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We apologize for any inconvenience brought to you.Please check your inbox and continue to communicate with our customer service team. We will do our best to help you solve the problem and improve your shopping experience. Thank you for your understanding. Once again, we apologize for the inconvenience caused to you.

Valutata 5 stelle su 5

ABSOLUTELY STUNNING!!!

ABSOLUTELY STUNNING!!!! Brought a Gorgeous Ruby & Sapphire ring for a special Birthday. It looks even better than the photos! Beautiful quality & very classy box! LOVE IT!!! Have ordered another ring for another occasion & even treated myself to one now seing how Beautiful and great quality they are! Thankyou!

1 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

Your positive reviews about our business just made my day. I can't wait to work with you again so that we can serve you in a better way.

Valutata 1 stelle su 5

I ordered a ring and only empty box…

I ordered a ring and only empty box come not happy with the servy

1 marzo 2025
Non scritta su invito
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Risposta di www.joancee.com

We deeply apologize for any inconvenience caused to you. We're sorry that we're not quite sure what went wrong. Could you please send the message to the email at service@joancee.com?They will help you to fix the problem.

Valutata 2 stelle su 5

It’s a beautiful ring

It’s a beautiful ring, it looks just like the picture. BUT. My boyfriend paid almost 30 dollars for it to come in 3-5 days, and it came a month late. I would just say don’t get excited for it to come in the time frame you want it to, because it can come months later. But I love it it’s so pretty and I’m obsessed lol

28 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We apologize for any inconvenience caused to you. We'll review and improve our processes to prevent such problems in the future. Your feedback is highly valued, and we hope you'll consider giving us another chance.

Valutata 1 stelle su 5

Seems like these reviews are all…

Seems like these reviews are all similar! Received my order finally today after emails back and forth waiting weeks for it to arrive, to get my parcel with no rings!! I ordered nearly £300 worth I’m fuming!!

27 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We deeply apologize for any inconvenience caused to you. We're sorry that we're not quite sure what went wrong. Could you please send the message to the email at service@joancee.com?They will help you to fix the problem.

Valutata 4 stelle su 5

Don’t panic yet! My item (eventually) turned up

I ordered my ring on the 15th January and it said delivery within 10-15 working days. They sent me a UPS tracking number which was incorrect, according to the courier website. After reading these reviews I started to panic thinking I’d never see the ring or my money again! I emailed and complained yesterday via email demanding a refund…. And lo and behold- by the time I got home, the package had actually been delivered that morning! (20th feb)…. So although their communication and tracking accuracy could have been better- to their credit- the ring did actually turn up (the packaging suggests it got held up at customs).

20 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

Thank you for sharing your shopping experience. If you have any questions about your order, you can contact the customer service team for assistance. We hope that you can have a good shopping experience from start to finish. I hope you will be satisfied when you receive the package. Thank you for choosing us.

Valutata 1 stelle su 5

Still nothing has arrived!

Iv had my ringing ordered well over two weeks ago and nothing I paid faster 3-5 days delivery!!!!! Have I been scammed ??? Before I ring my bank fraud team I want to no how much longer to wait

17 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We sincerely apologize for the inconvenience caused by the delay. We have expedited the processing of your order. Once your order is dispatched, we will notify you via email.If you still have any questions regarding your order, please feel free to contact our customer service team. We will do our best to help you solve the problems and enhance your shopping experience.

Valutata 1 stelle su 5

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! If something is too good to be true it really is. Ordered a ring set - box came NOTHING inside!! Contacted Joan.cee and they just said 'Order has been delivered' yes the bl***y box has. Paid all that money for an empty box! dont get scammed guys. Better off buying Haribo rings!

20 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We're sorry to hear that our customer service didn't meet your expectations. Could you please provide us with your order number? Please contact our customer service team again and continue to communicate with them. They will do their best to help you resolve the issue. Thank you for your understanding.

Valutata 5 stelle su 5

Be patient, be polite, it will be worth the wait.

Initially, my delivery didn't arrive. I emailed and got a response saying they would look into it. I got an email back saying they would let me know when it was shipped. They did and they arrived today. lovely packaging, a little jewellery box. The jewellery is stunning, I am so pleased. as described. fit perfect.

20 febbraio 2025
Non scritta su invito
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Risposta di www.joancee.com

We are truly overjoyed to receive such high - praise from you! It's wonderful to know that our products meet your expectations in terms of quality, appearance, durability, and packaging. Your recognition of our service means a great deal to us. If you have any further needs or suggestions, please don't hesitate to reach out. We're looking forward to serving you again.

Valutata 1 stelle su 5

SCAM!!

Placed an order end of Jan for my wedding ring. Two and a half weeks later and still hadn't received any notifications. Started to question whether the website was a scam!! Found their Facebook page/this page etc and every single person has said the exact thing happened to them. They take your money, you don't receive the jewellery. I've read the old review where someone has received the ring but needed to send it back. They couldn't send me back because you get charged for the return. I've come to the conclusion I'm not going to receive my ring. They have taken so many peoples money. They are ripping people off left, right and centre!!! AVOID!!!
Now I need to try and get my money back. They haven't responded to any of mine or my partners email!!

26 gennaio 2025
Non scritta su invito
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Risposta di www.joancee.com

Sorry to hear that you've had an unpleasant shopping experience. We've replied to every email you sent. Please check your inbox or junk mail folder.Your order has been shipped.If you have any further questions, please feel free to continue communicating with our customer service team.

Valutata 1 stelle su 5

SCAMMERS AND THIEVES

Ordered 12th December 2024. After 15 email full of promises of delivery. Still nothing. They refuse to return my payment. Keep saying it's shipped. Liars and thieves. STAY AWAY FROM THESE SCAMMERS.. Ivy is computer genbot.

12 dicembre 2024
Non scritta su invito
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Risposta di www.joancee.com

We sincerely apologize for any inconvenience caused to you. According to your name, we've checked that your order was delivered on February 19th. We'd like to know if you have received it. If you have any questions regarding the order, please feel free to communicate with our customer service team. We will do our best to help you solve the problems and improve your shopping experience. Thank you for your feedback.

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