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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda

  1. Negozio di forniture per ristoranti
  2. Negozio di forniture per panifici
  3. Grossista di dolciumi

Scritti dall'azienda

JM Posner is a small team of experts dedicated to bringing caterers quality equipment and supplies at a great price. We believe our customers should have the highest quality products which will leave their own customers happy and coming back for more. Over the years, we have listened to our customers' feedback and improved our products to meet their needs in everyday working life. We specialise in Waffle Makers, Crepe & Pancake makers, Chocolate fountains and all the food and accessories that go with them. Most importantly to us, we want our customers to enjoy the products, but also to feel secure in the knowledge that if they ever have a problem, we will always try to help through repairing them or by offering after sales care by telephone or email, we are always happy to help.

Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 1 stelle su 5

Unprofessional company and…

Unprofessional company and argumentative - nightmare to deal with - stopped replying to my emails before anything was resolved.

5 febbraio 2026
Non scritta su invito
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Risposta di JM Posner

Hi Marianne,

I am sorry to hear that you are unhappy with the experience you have had when ordering from us. This is not how we want our customers to feel with the service we provide.

I would like to be able to look into this further for you if you send us an email marked for my attention SUZANNE, and I can try to resolve the issue?

Hoping to hear from you.
Suzanne.

Valutata 5 stelle su 5

Great range of Top Quality products

7 luglio 2025
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Risposta di JM Posner

Good morning,

Thank you for taking the time to leave us a review. I am so pleased to hear that you have enjoyed the products you purchased from us.

We hope you order from us again soon.

Thank you.

Suzanne.

Valutata 5 stelle su 5

Really quick delivery

Really quick delivery, reliable service, website easy to navigate.

17 giugno 2025
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Risposta di JM Posner

Good afternoon,
Thank you for your review and I am glad to hear you have had such a positive experience with us.
We hope to see you again soon.
Thank you.
Suzanne.

Valutata 1 stelle su 5

Minus Zero Star - System Error & Unfair Charges

I placed my first order with JM Posner Ltd on 05/07/25, entering the correct address during checkout. However, their system automatically changed the shipping postcode resulting in the courier allegedly driving my order to the wrong address. Customer service refused to take responsibility and instead demanded I pay a £7.94 redelivery fee and would not compromise. Paying extra for their system's error is unfair, especially as a first-time customer. The complete lack of accountability and poor customer service ensures I will never purchase from JM Posner again.

8 luglio 2025
Non scritta su invito
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Risposta di JM Posner

Good morning,

I am sorry to hear that you have had an issue with your delivery going to the wrong address. So that I can look into this further for you please email me at info@jmposner.com with your order number and we can get this raised internally.

Thank you.
Suzanne.

Valutata 1 stelle su 5

Ignored delivery instructions

Made delivery instructions very clear multiple times, they were completely ignored leading to a now late delivery.

14 febbraio 2025
Non scritta su invito
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Risposta di JM Posner

Hi Jay.

I am sorry to hear your order has not been delivered as expected. Please can you contact us at info@jmposner.com and we can look into this for you?

Thank you.

Valutata 1 stelle su 5

Selling and dispatching out of date products.

Ordered chocolate and discounted jelly babies. What they don’t tell you is they are selling products past their best before date. On receipt I queried this and was advised they had extended the best before date by three months. However this was not made clear at order and the product still had a date that expired over two months ago. Surely that choice is mine as a customer? Refund refused. Order SO-JMP-439137

17 settembre 2024
Non scritta su invito
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Risposta di JM Posner

Good morning,
I am sorry to hear you are unhappy with the product you have received from us due to the date on the jelly babies. Please can you drop me an email to info@jmposner.com with Trust Pilot in the title and I can investigate this for you?
Thank you.
Suzanne.

Valutata 1 stelle su 5

The Waffle Maker exploded

The Waffle Maker exploded - dangerous. I'm not sure how it passed any safety inspections if any. I wish I'd read the reviews on Amazon before buying as 4 other reviewers had the same experience, plus their customer support is dire.

28 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

i buy products 8 april they send…

i buy products 8 april they send expired 7 april and i try contact email phone which is they not return .
i don’t want them products which is faulty they refuse full refund
i don’t recommend any one go to pancake-world better products and don’t waste money

22 aprile 2022
Non scritta su invito

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