Jet Airways Recensioni 112

Jet airways is the worst airline to fly with, even Spirit is better. I flew with them in 2016. Terrible customer service, the seats have dirty stains on them and when I asked flight attendants for food they said they couldn’t give it to me until we land. After the stupid flight I just ate at an airport lounge. SO DO NOT FLY WITH JET AIRWAYS EVEN IF THEY RETURN.
*it wouldn’t let me put the date to 2016 so I just did mar 2025

If I can right zero review or in minus, I will.
Very bed experience about staff name Bilal.
I think it's recist.

He put my family 4 people's begs in size and he was aree the size but for others can go easily.

Hi

Have not responded to my emails about our refunds from 2019 as they went cancelled our flights.

My refund is still pending the Agent Make My Trip will not response and says go to Jet Airways Web
Ridiculous how does the Aviation Association let this happen and Agents allowed to operate
Haven't they been misleading the passengers

HORRIBLE they will cancel ur tickets every time and give u some crazy price when u call! Their excuse is always the tickets sold out ! So why is it still on ur website? Stupid liars DO NOT BUY !!!!!

These people dont even respond to complaints. Went through resolver and it's been almost a year with no response. Will now be taking this to the regulator's.

Dear Jet Airways...I'am very sorry for your situation but more sorry about mine !
I booked tickets by mytrip.com in august 2018. Code VDALIP (JETairways) and code booking mytrip.com is DICHND for flight at 30 May 2019
My flight were cancelled on the 17th of April and refund would be processed within 30 days...still I haven't seen anything on my account plus...
Jetairways in Indonesia says to me that refund will do by mytrip.com.
But until now mytrip.com didnt pay my refund also didnt respond my email.
Mytrip.com said that refund still at Jetairways.
How about This.?
Please give my money back..
Or give me another flight ticket with another airlines.
PLEASE SOLVE MY PROBLEM AND GIVE MY MONEY BACK.

Cancelled my flight and didn't inform me until 3 weeks later. They sent me a link to apply for a full refund but it conveniently doesn't work.
They don't reply to e mails and phoning them is a complete waste of time and money.
I will have to try and reclaim my money through my credit card company.I just hope that they stay out of business so nobody else will get scammed by them.

My flights were cancelled without any warning from airline, office in jullander was shut, passengers wanting answers and help to return to their countries. Had to rebook own flights back which cost ,£2000 pounds for my daughter and myself. Had to pay travel to Delhi airport as no flights from Amritsar, had to stay at Instanbul airport for 12 hours until next flight the following day, had to pay for food, let alone the distress and anxiety of cancelled flights

Jet Airways have scammed passengers just like Kingfisher airlines. They knew about financial difficulties and were on the verge of bankruptcy, yet they continue to accept flight bookings and then cancelled all flights scamming thousands of international and domestic passengers spoiling their holiday and other necessary travel plans. 90 days long wait for refunds. New flights with other airlines are now 3 times more expensive. What a disgraceful airline!

Bankrupted company!
Canceled my flight a week before and send me a link for my refund, but never included my E-ticket number, so I can't even log in to apply for a refund! This is done on purpose!
No email provided and there is numbers to call, but one goes invalid number right away once you start calling and the other number starts calling some number in Vienna and then disconnects.. Now my flight home costs me 1600$ extra!
They are bankrupted over a billion dollars.. Please do not book with them and waste your money! I lost 2200$ in total for my previous booked flight and expenses for a new flight, because tickets were so expensive now!
I can't even get my money back. What is happening with these agencies and air lines, nobody gives a damn thing anymore and who do I contact now in this situation?!! So many people suffered from this.

Booked with an troubled airline, flight cancelled money not refunded in full.
Booked with them for flight to India. The flights were cancelled on the day of the travel, i spoke to the agent, who did not re-booked with another airlines and they even kept £4.50 out of my booking money, they did not even refund the money in full amount. Although they knew that that particular flight would get cancelled, they did not cancelled that flight to re-book me in another flight. Due to travel pack money grabbing careless and unethical attitude i missed my brother's wedding. I SHALL NEVER NEVER BOOK WITH THEM. I SHOULD ADVISE TO AVOID BOOKING WITH JETAIRWAYS.

Jet airways is appalling. I used to think they were good but I will never ever use them again. They changed the time of a flight to India which meant I would miss my connecting flight without telling me. I had to cancel at the very last moment when it came to light on calling them about something else. That was bad enough causing huge upset to me and my family. But it gets worse. Jet are now refusing to pay me the refund they agree is due. Jet make excuse after excuse but don’t pay up. I have lost over a thousand pounds. Their customer service is truly atrocious, the worst I have experienced in buying products and services for over 30 years. Book with them at your own huge risk.

Flying out to Thailand with JetAirways and they cancelled the flight by text message less than 24 hours before the flight. Since been on hold to their "customer services" department for an age. Doubtless behind hundreds of other customers that have had their holidays ruined. Now been on hold for 1 hour - absolute garbage!

I flew LHR-DEL and BOM-LHR on 26 February and 12 March 2019, Business Class (Premier Class, to use Jet’s designation).

Before we left Britain, Jet cancelled our convenient post lunch return flight from BOM and put us on a morning flight instead thanks to their financial difficulties. We took this as a bad sign.

On the way out, I found the somewhat old fashioned IFE quite clunky and slow. On the way back, an FA had to delve beneath my seat sqab to reconnect wiring so that the lie-flat seat would indeed lie flat. Once fixed, the seat was comfortable enough to allow me some sleep. She then had to make running repairs to a fixture in the cabin which had become loose and was squeaking and squawking after takeoff.

However, both flights were actually quite bearable. OK, enjoyable (I generally don’t like flying).

This is because a Jet flight is a metaphor for India itself. The food is terrific, the people can’t do enough for you and nothing works quite as it should.

TBH I would still choose Jet Premier over BA Club because the staff are pretty good.

My son stranded in Thailand thanks to this disgraceful airline. Cancelled flight back to the UK with no explanation.a young man who saved hard to travel and they have the cheek to go this. Like others tried calling with no response. Online form for refund does not work so looks like they ste defrauding people who have paid them for a service e they are not providing. Mum to the rescue to retrieve him from the other side of the world. I am sickened this airline can treat people like this

booked 2 flights, then 2 weeks before departure I got an Email saying our flights have been cancelled, i have made several attempts to call them waiting up an hour on phone to get answered but no joy. EMAILED THEM NO REPLY,
i had to make a claim with my credit card company to get my money back. still waiting...... for...... refund.

Do not book with this company.

I travelled on Jet Airways, on 1st April 2019, the whole experience was like April Fool’s day.
My partner and I, had our return flight from Mumbai to Heathrow Airport cancelled whilst at our holiday accommodation . This was very disappointing. 30 March 2019 was our initial departure date. We travelled to Mumbai on the 31st to find out that our flight to Heathrow London was not until 1.35am, 1st April, arriving at Heathrow London at 06:45am.

Once on Jet Airways, aI placed my hand-luggage in the overhead locker above 59D, and sat down. A flight steward came along, assisting another passenger with their hand-luggage and forced it, pushing the luggage into the overhead cabinet; I politely said to him would he be careful when forcing other luggage in as my camera was up there. He ingnored me completely and continued pushing and forcing the luggage in the cabinet. I was taken a back by this behaviour.

Later, when it was meal time, he asked my travel companion whether I would like the same as him, my travel partnerreplied yes, when I got the meal, the steward gave me the meal where the foil was torn by what look like finger piercing, opened, exposing the meal.

Anyone in their right mind, when dealing with food, would not give their customer food presented in this manner, but he did. I asked him why the food he gave me was pierced and opened . He did not answer , but just changed it. He done wrong, he simply put his fingers through the foil.

I am a black lady, from London, travelled to India to broaden my experience.

Finally, I would never travel with Jet Airways again and will never reccommend anyone travelling with this company, to experience such rude, ignorant and dangerous behaviour.

Finally, I was informed that there was no coffee, when I woluld have assumed there would be both coffee and tea.

As you will see from a few other comments, Jet are cancelling flights, canceled my LHR Bangkok flights 4 days before departure, and they are doing it to save money not incident related, no offer of replacement, dont bother phoning them you will not get through. They may be a little cheaper than other options but finding a last minute replacement flight is very expensive, almost double and insurance will not cover it, maybe a claim against jet will but that will have to wait.