Jessops Recensioni 

14.629
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered eclipse glasses as I had seen an article about the cheap Amazon ones not always protecting your eyes properly and I knew Jessops ones would be good. I was a bit worried in case they took lon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience young boy was very helpful in the shop ordered a 50mm Fuji lens came on time Way better buying from Jessops you can hold and feel the cameras online is too risky One thing I wou... Leggi di più

Valutata 1 stelle su 5

Placed an order for a drone and paid for it then were told it was out of stock and will send when in stock that was 2 months ago I found out this drone had been discontinued a mounts or so ago when... Leggi di più

Valutata 5 stelle su 5

Jessops are great, but dpd are failing every delivery, I have caught them out on lies about failed deliveries via our cctv, even the depot manager said the driver was lying about the delivery. This ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la fotografia
  2. Negozio di binocoli
  3. Negozio di foto/videocamere
  4. Laboratorio fotografico
  5. Servizio di stampa foto
  6. Negozio di telescopi

Informazioni su Jessops

Scritti dall'azienda

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

15K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

Tutte le recensioni

(14.629)

547 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Eclipse enablers!!…

Hi quality product (purchased online) which made viewing the eclipse a far more interesting and rewarding experience. Efficient delivery with good communication throughout - Thank you JESSOPS!

10 agosto 2026
Valutata 1 stelle su 5

Placed an order for a drone and paid…

Placed an order for a drone and paid for it then were told it was out of stock and will send when in stock that was 2 months ago I found out this drone had been discontinued a mounts or so ago when I emailed them today they said they only had just found out yesterday also they advertised it as a pro drone but only was going to send a none pro drone
Very bad customer care response,

13 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great purchase

I bought some solar eclipse glasses. Delivery was fast. I did pay more for it but happy to. Very well packaged.
Glasses were brilliant for an amazing experience.

8 agosto 2026
Valutata 1 stelle su 5

Don’t piss on my leg and tell me it’s raining

£4.49 delivery charge on an item that’s £12.99 was a p*ss take. I unsubscribed from emails but still receiving them which isn’t cool either

7 agosto 2026
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Risposta di Jessops

Dear Sean,

Thank you for your feedback.

We understand that delivery charges can sometimes feel disproportionate to the value of a product. However, the £4.49 delivery charge was clearly displayed at the time of placing your order, allowing you to review the total cost before completing your purchase. You can check out our store locator if you wish to collect in-store in the future which would avoid a delivery charge: https://www.jessops.com/store-finder

We have contacted our Marketing and IT teams - they will take a look into why you are still receiving emails and ensure that this error is corrected shortly.

We do hope you enjoyed the solar eclipse viewing with your glasses!

Kind regards,

The Jessops Customer Service Team

Valutata 1 stelle su 5

Very disappointing experience – order still not fulfilled after 13 days

I ordered a Sony 16mm f/1.8 lens from Jessops 13 days ago. The lens was showing as in stock on the website and was also included in a Sony promotional week offering 10% off. I placed the order with Jessops rather than another retailer because I had used them previously and wanted to stay loyal to a shop I had trusted.

Unfortunately, this has turned into a very disappointing experience.

I have now made two follow-up calls, and on both occasions I was told that they were waiting for a delivery containing my order. Each time, the expected delivery seems to be pushed back, and I still have no firm date for when I will actually receive the lens.

What is particularly frustrating is that the lens continues to show as “in stock” on the Jessops website. On both calls I specifically questioned this and was told that the website would be adjusted, this has only just happened.

I had ordered the lens specifically because I wanted to use it to photograph the meteor shower last night. That opportunity has now been missed because I still don’t have the lens.

The 10% promotional offer has also now ended. Had I known at the time that the lens wasn’t actually going to be available, I could have cancelled the order and bought it elsewhere at the same price and with the same offer. Now I’m left waiting for an order with no concrete delivery date, having missed the event I bought it for.

The whole experience has unfortunately left me questioning the accuracy of Jessops’ stock information and, more importantly, has completely undermined my trust in the company. I chose Jessops because of previous experience and loyalty, but after this experience I won’t be making that mistake again.

Very disappointing customer service and a very poor experience from a retailer I previously trusted.

31 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

I ordered eclipse glasses as I had seen an article about the cheap Amazon ones not always protecting your eyes properly and I knew Jessops ones would be good. I was a bit worried in case they took longer than the 2-5 days stated but they arrived really quickly and were fantastic.

7 agosto 2026
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Risposta di Jessops

Dear Lesley,

Thank you for your feedback - we're so pleased you enjoyed a 5* experience with Jessops and we hope you enjoyed the solar eclipse!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

They got us the eclipse glasses

They got us the eclipse glasses

12 agosto 2026
Non scritta su invito
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Risposta di Jessops

Dear Elias,

Thanks so much for sharing your feedback, we appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Great experience young boy was very…

Great experience young boy was very helpful in the shop ordered a 50mm Fuji lens came on time
Way better buying from Jessops you can hold and feel the cameras online is too risky
One thing I would say is why don’t Jessops provide chargers with the cameras?
I have a XPro1 luckily the XT2 used the same battery
I will buy again Jessops was where I bought my first Canon EOS 1000n camera in the early 90,still have it working perfectly

20 luglio 2026
Valutata 5 stelle su 5

Very helpful staff could not do enough

Very helpful staff could not do enough

29 luglio 2026
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Risposta di Jessops

Dear John,

Thanks so much for your feedback - we really appreciate your kind words and support!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

My order was delivered promptly and the…

My order was delivered promptly and the product was exactly what I expected

5 agosto 2026
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Risposta di Jessops

Dear Adrian,

Thank you for sharing your feedback. We hope you are enjoying your new DJI Osmo Mobile 7!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Great visit

Friendly, knowledgeable staff. Very helpful with no pressure to buy at any time.

4 agosto 2026
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Risposta di Jessops

Dear Fiona,

Thank you for your feedback.

We're delighted you found the team so helpful and friendly. We do hope you are enjoying your new Nikon Z50II!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Speedy delivery, excellent service. Grateful to receive. Thank you.

Speedy delivery. So grateful to receive solar eclipse glasses. Thank you to all involved. I would absolutely recommend Jessops online.

3 agosto 2026
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Risposta di Jessops

Dear Colette,

We're so glad we could help you safely view the solar eclipse with our speedy delivery! We truly appreciate your kind words and recommendation.

Kind regards,

The Jessops Customer Service Team

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