Jessops Recensioni 

14.580
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and be... Leggi di più

Valutata 5 stelle su 5

Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasse... Leggi di più

Valutata 5 stelle su 5

Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assis... Leggi di più

Valutata 1 stelle su 5

Ordered a new £553 lens on Monday and here we are on Friday and not even dispatched yet! Emailed customer services a couple of times who whilst have been quick to respond and confirmed item would be d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la fotografia
  2. Negozio di binocoli
  3. Negozio di foto/videocamere
  4. Laboratorio fotografico
  5. Servizio di stampa foto
  6. Negozio di telescopi

Informazioni su Jessops

Scritti dall'azienda

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

15K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(14.580)

501 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Packaging is definitely OTT

Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.

31 luglio 2026
Valutata 5 stelle su 5

Great Support

Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and beyond to help me get my lens before my holiday. This is what professional and caring customer service looks like. DPD is beyond bad.

31 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Jessop’s a shop where you matter.

Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.

27 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Selling my Nikon camera and lens

Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Lostt camera

23 luglio 2026
Non scritta su invito
Logo di Jessops

Risposta di Jessops

Dear James,

As far as we can see, we can't see any records of being contacted regarding a lost camera. We have requested your order information so we can investigate this situation further.

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Patient and helpful

14 luglio 2026
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Risposta di Jessops

Dear Chris,

Thank you for your feedback - we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful and allowed me to go outside to try out the binoculars

19 luglio 2026
Non scritta su invito
Logo di Jessops

Risposta di Jessops

Dear Keith,

Thanks so much for sharing your feedback - we're so pleased you enjoyed such a positive experience at our Jessops Kingston store!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Very knowledgable and helpful staff and…

Very knowledgable and helpful staff and the product was in stock.

17 luglio 2026
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Risposta di Jessops

Dear Marcia,

Thanks so much for sharing your positive experience - we're so pleased you found the team so helpful and knowledgeable!

We hope you're enjoying your new ZV-E10!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Friendly

Friendly, helpful and supportive.

16 luglio 2026
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Risposta di Jessops

Dear PJ,

Thanks so much for sharing your lovely comments, we really value your support!

Kind regards,

The Jessops Customer Service Team

Valutata 3 stelle su 5

Poor packaging.

I bought glasses for viewing a solar eclipse. DPD delivered them on the agreed date, but the package was badly damaged. The courier took a photo of it. The box had been stuffed with paper, but the glasses were just shoved down the side, so had little or no protection. Luckily, they seem to be OK, but maybe a bit more care should be taken in future?

13 luglio 2026
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Risposta di Jessops

Dear Catriona,

Thank you for your feedback, we really appreciate you sharing your thoughts.

We're pleased to hear that your solar eclipse glasses arrived on the expected delivery date and, most importantly, that they appear to have reached you in good condition despite the condition of the parcel.

Having reviewed this, we've established that the package left our warehouse in good condition and was securely packed. Unfortunately, it appears the damage occurred during transit with the courier, which is consistent with the delivery photo that was taken. We appreciate your comments regarding the packaging and will certainly review whether additional protection could be beneficial for similar items in the future.

We're sorry for the condition your parcel arrived in and appreciate you bringing it to our attention. Thank you again for your feedback, and we hope the glasses served you well for the eclipse.

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

Quality product

so easy to order online quick delivery and great product would definitely recommend

14 luglio 2026
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Risposta di Jessops

Dear Chris,

Thanks for your lovely comments, we really value you sharing your experience!

Kind regards,

The Jessops Customer Service Team

Valutata 5 stelle su 5

I would really recommend this store the…

I would really recommend this store the staff member that helped me called Adam really made it easy to get what I was looking for. I wanted a camera for wildlife photography and he showed me the difference between lenses and how to use it and answered all of my questions clearly.

15 luglio 2026

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