Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have had a very bad experience after ordering a door through a third party. To start with, a wrong door was delivered. This is where the nightmare started. For weeks I kept chasing for the door I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di porte
  2. Porta interna

Scritti dall'azienda

JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

301 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered a brown internal door from…

Ordered a brown internal door from Robert Dyas to be supplied by JB Kind.
I received a pine door, which took 2 weeks of constant hassling for the incorrect door to be collected, and I still have not received the correct door...

"We can't send the correct door until we receive the wrong one"...
so 1 they can't get the order correct
2 they send out 2x 7.5 ton lorries, one to collect and one to deliver the correct door, which I have to wait a future week for

Let's hope they send the correct door this time

21 novembre 2024
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Risposta di JB Kind Doors

Dear Trevor

Thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the mix-up with your door order and the delays in resolving this matter.

We understand how frustrating it must have been to receive the wrong product and then face delays in having it collected and the correct one delivered. Our policy requires the incorrect item to be returned before dispatching the replacement, but we acknowledge that this caused an unnecessary inconvenience in your case.

Regarding the logistics, we strive to optimise our deliveries and collections, but we regret that this resulted in multiple lorry visits and a further delay. Please be rest assured that we are working with Robert Dyas to streamline these processes and prevent similar issues in the future.

We hope the replacement door meets your expectations.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

First class delivery

First class delivery. Handled with care and very helpful.

12 novembre 2024
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Risposta di JB Kind Doors

Dear Valerie

Thank you for taking the time to leave us a review.

We’re pleased to hear that your delivery went smoothly and that our driver was helpful.

Kind regards

The JB Kind Team

Valutata 5 stelle su 5

Highly recommend this company.

Excellent communication from start to finish. Good quality item. Delivery was well communicated with a lovely gentleman that could not do enough.

20 novembre 2024
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Risposta di JB Kind Doors

Dear Wendy

Thank you for taking the time to leave us a 5-star review, it is very much appreciated.

We’re delighted to hear that you are pleased with your JB Kind product and our delivery service.

Kind regards,

The JB Kind Team

Valutata 5 stelle su 5

Great service

Great service, cheers

18 novembre 2024
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Risposta di JB Kind Doors

Dear Rodney

Thank you for taking the time to leave us a 5-star review, it is very much appreciated.

We’re pleased to hear that you are happy with our service.

Kind regards,

The JB Kind Team

Valutata 5 stelle su 5

I’m only reviewing the process up to…

I’m only reviewing the process up to delivery (you sent the link) but so far so good. Price was good, updates were great and the delivery perfect. Shout out to the guy driving the wagon as he was warm and very helpful. Thanks

18 novembre 2024
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Risposta di JB Kind Doors

Dear Gordon

Thank you for taking the time to leave us a review.

We’re pleased to hear that your delivery went smoothly and that our driver was helpful.

Kind regards

The JB Kind Team

Valutata 5 stelle su 5

The delivery driver was very helpful

The delivery driver was very helpful. All delivered on time

14 novembre 2024
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Risposta di JB Kind Doors

Dear Geoff

Thank you so much for your 5-star review!

We’re pleased to hear that your delivery went smoothly and that our driver was helpful.

We appreciate you taking the time to share your experience.

Kind regards

The JB Kind Team

Valutata 5 stelle su 5

Door arrived well ahead of stated 7…

Door arrived well ahead of stated 7 working days. All good!

13 novembre 2024
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Risposta di JB Kind Doors

Dear Mike

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're very pleased to hear that your doors arrived well ahead of schedule.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

The driver just brought them what a…perfect

The driver just brought them what a nice guy brought them in put them were i wanted then so they wouldn’t be in my way till there up and there perfect and a Black Friday bargain win win 👍 one very happy customer 😊

11 novembre 2024
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Risposta di JB Kind Doors

Dear Mrs Geldard

We are very pleased to hear that you're happy with your purchase and that you benefitted from a great Black Friday deal. It is also good to hear that our driver provided excellent service. Thank you for your positive review, we appreciate you taking the time to share.

Kind regards

The JB Kind Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service! The gentleman can on time was very polite and very careful with the doors and where we wanted them putting, thank you

7 novembre 2024
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Risposta di JB Kind Doors

Dear John

Thank you for taking the time to leave us a 5 star review.

We're very pleased to hear that you are happy with our service and delivery.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Good product and delivery on time

Good product and delivery on time
Excellent service

6 novembre 2024
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Risposta di JB Kind Doors

Dear Gazi

Thank you for taking the time to leave us a 5-star review, it is very much appreciated.

We’re delighted to hear that you are pleased with your JB Kind products and our delivery service.

Kind regards,

The JB Kind Team

Valutata 5 stelle su 5

Quality item and delivered exactly when…

Quality item and delivered exactly when they said it would be.

4 novembre 2024
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Risposta di JB Kind Doors

Dear Ivan

Thank you for taking the time to leave us a 5 star review.

We're very pleased to hear that you are happy with our service and delivery.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Pleased

A good range of flb doors, bought thru door giant at a good price, doors look fine, good communication, good delivery, all good, thanks

4 novembre 2024
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Risposta di JB Kind Doors

Dear David

Thank you for taking the time to leave us a 5-star review; it is much appreciated.

We’re pleased to hear that you are happy with your FL&B doors purchased through our supplier partner, Door Giant, and that your delivery went smoothly.

Kind regards,

The JB Kind Team

Valutata 5 stelle su 5

JBKind doors excellent service

Bought from JBKind doors before, wasn’t disappointed then or this time. Excellent product. Ordered online but was kept informed every step of way - really helpful for a busy person in planning when they need to be available. Even given a time slot!

1 novembre 2024
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Risposta di JB Kind Doors

Dear Erica,

Thank you for taking the time to leave us a 5-star review; it is very much appreciated.

We’re delighted to hear that you are pleased with your JB Kind products and our delivery service.

Kind regards,

The JB Kind Team

Valutata 5 stelle su 5

Shed Door Delivery

I placed my order online, And was kept informed of Delivery times. I was very impressed with level of service, and quickness of delivery.The Delivery man, very polite and punctual , and kept me informed of how long he was going to be. I give J.B KIND DOORS 5*****. And would recommend them if asked.

28 ottobre 2024
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Risposta di JB Kind Doors

Dear Delilah

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your shed door and our delivery service.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Everything thing went very smoothly…

Everything thing went very smoothly from point of order through to delivery.

22 ottobre 2024
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Risposta di JB Kind Doors

Dear Mark

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with our service and that your delivery went smoothly.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Good communication with them deliver…

Good communication with them deliver was on time and kept informed thsnkd

16 ottobre 2024
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Risposta di JB Kind Doors

Dear Ken
Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with our service and that our communications ensured your delivery went smoothly.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Delivered in the time slot

Delivered in the time slot, perfect delivery driver, no problems at all

16 ottobre 2024
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Risposta di JB Kind Doors

Dear Bob

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with our service and that your delivery went smoothly.

Kind regards

The JB Kind team

Valutata 5 stelle su 5

Doors

Great service quick delivery thanks

14 ottobre 2024
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Risposta di JB Kind Doors

Dear Colin

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service.

Kind regards

The JB Kind Doors team

Valutata 5 stelle su 5

Ordered 2 doors and delivered in 3 days…

Ordered 2 doors and delivered in 3 days , absolutely brilliant service.
We are building 3 houses at the present so will be using again for them .

10 ottobre 2024
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Risposta di JB Kind Doors

Dear Denise

Thank you for taking the time to leave us a 5 star review.

We’re really pleased to hear that you’re happy with our service and look forward to helping you with the additional doors that you require.

Kind regards

The JB Kind team

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