Really clear easy to follow website. Great value tools, which seem to good to be true, but they are real bargains. Ordered 2 saw horses, great price, great communication and speedy delivery. Faultless... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Purchased 2 garden tools from ITS. Items were competitively priced and arrived promptly. So nice to be able to order from and support a UK based company which isn't one of the big chains. Easy to use... Leggi di più
L'azienda ha risposto
I purchased a DeWalt cordless garden pruner from ITS & it's amazing. It's more than a replacement for secateurs, it's also a replacement for my tree loppers. It can handle 1 1/2 inch branches with e... Leggi di più
L'azienda ha risposto
Staff are really amazing, very knowledgeable and always happy to help and offer advice where needed. Always have a great experience every time I go in their store in Chelmsford. Literally have EVERY... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di utensili
- Rivenditore di macchinari da costruzione
- Negozio di bricolage
- Negozio di hobbistica
- Negozio di utensili e matrici
- Negozio di forniture per la lavorazione del legno
Scritti dall'azienda
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Scritti dall'azienda
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Informazioni di contatto
D C One Edinburgh Way, CM20 2BN, Harlow, Regno Unito
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Eccellente
59K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The kit was 19 pounds more expensive…
The kit was 19 pounds more expensive than if you buy all the items separately
25 luglio 2026
Risposta di ITS
Good morning Maksym,
Thank you for taking the time to provide us with this 2* review and feedback.
I have just tried to call you to discuss this matter but I am sorry to say I was unable to reach you.
We apologise for the price issue you have highlighted above but if you need any further support, please give us a call on 020 8532 5000 and we will be at your service.
Best Regards - Fraser
Great prices and ultrafast delivery
Great prices and ultrafast delivery
Ordered 09:00 Sunday morning
Delivered 09:00 Monday
26 luglio 2026
Risposta di ITS
Hi ,
Thanks so much for your feedback – we're glad to hear you were happy with the prices and how quickly your order arrived.
If you need anything else, just let us know.
Very poor service, not sure if scam company
After repeatedly contacting to unsubscribe from their spam emails they continue to send emails. Unsubscribe link doesnt work. Replying to emails requesting to unsubscribe doesnt work. All this after I decided to walk away from a sale I tried a dozen times to pay online for but was unable due to their faulty payment system. In the end I gave up, but my first time interacting with them and tbh feels like a scam website. Very poor service
30 luglio 2026
Non scritta su invito
Risposta di ITS
Good Afternoon,
Thank you for taking the time to provide us with this 1* review and feedback.
I have just called to apologise and see if there is anything I can do to help with this matter, but I am sorry to advise I have been unable to reach you.
If we can be of any assistance, please give us a call on 020 8532 5000 and we will try our best to help.
Best Regards - Fraser
Fast delivery/great service
26 luglio 2026
Risposta di ITS
Hi DH,
Thank you so much for your kind feedback about our fast delivery and great service.
We really appreciate you taking the time to share your experience. Please come back and shop with us again soon!
Lauren
Risposta di ITS
Hi,
Thank you for your fantastic feedback about your order. We're really pleased to hear everything went smoothly and your delivery arrived quickly.
If you need anything else, just let us know.
Lauren
Risposta di ITS
Thank you for the great review!
We’re really pleased everything arrived quickly, matched what you ordered and worked exactly as it should.
Thanks again for choosing ITS!
Lauren
Fast delivery
26 luglio 2026
Risposta di ITS
Thank you for the great review!
We’re really pleased your order arrived quickly.
Thanks again for choosing ITS!
Lauren
Ordering on line was simple and quick…
Ordering on line was simple and quick my delivery was great info was clear and received my parcel the next day will definitely order from yourselves
Again many thanks
26 luglio 2026
Risposta di ITS
Thank you for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Risposta di ITS
Thank you for the lovely review!
We’re really pleased you found exactly what you needed at a great price, and that the delivery was quick and efficient.
Thanks again for choosing ITS!
Lauren
great thanks
26 luglio 2026
Risposta di ITS
Hi Darren,
Thanks so much for your feedback—really pleased you were happy with your order.
If you need anything else, just let us know.
Risposta di ITS
Thank you for the 5⭐️ review,
Pleased you were happy with the service received and with our competitive prices.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Risposta di ITS
Hi Andrew,
Thank you so much for your fantastic feedback and for taking the time to let us know everything was perfect with your order.
If you need anything else, just let us know.
Got a new pair of work shoes
Got a new pair of work shoes, staff very helpful and friendly
26 luglio 2026
Risposta di ITS
Thank you for the 5-star review, Pleased you were happy with the product quality and service received. We look forward to hearing from you again soon. - Fenn
Super quick delivery easy to order and…
Super quick delivery easy to order and postage was cheap, the tools I ordered was of good quality and a excellent price
26 luglio 2026
Risposta di ITS
Hi Matthew,
Thanks so much for your 5-star review! I'm really pleased to hear your order arrived quickly and that you were happy with the quality and price of your tools.
We look forward to seeing you shop with us again soon.
Risposta di ITS
Hi Jason,
Thanks so much for your feedback – great to hear your order arrived so quickly!
If you need anything else, just let us know.
Risposta di ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear that yo enjoyed your products and that you had a good communication with the staff.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Risposta di ITS
Thank you for the 5 ⭐️ review,
Pleased you were happy with the product purchased and delivery arrived in rapid time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Good place to order tools because the…
Good place to order tools because the price will be same for the same brand. And this time I also got a free impact driver by spending 400£. One thing they need to look for is that if you have a drill or any other power tool then you must have all the bits etc for the same tool in your website. I mean I bought sppaner set from amazon however I preferred ITS but unfortunately you guys did not have it. Same with deburring tools for rods. Nut runner on the rod. Very less brand of whole saw I mean limited number.
25 luglio 2026
Risposta di ITS
Hi Amin,
Thanks for sharing your feedback and for your recent order with us. I'm glad to hear you were pleased with the pricing and the free impact driver offer.
I appreciate your comments about the accessory range, including spanner sets, deburring tools, nut runners, and hole saw brands. We regularly review our product selection and your suggestions help us understand what our customers need. I'll make sure your feedback is passed on to our buying team for consideration in future range updates.
If there are specific accessories you're looking for, please let me know and I'll be happy to check availability or suggest alternatives from our current range.
Thanks again for choosing ITS. 🙂
Sophie
Milwaukee M18 fuel multi tools .
I bought Milwaukee M18 fuel multi tool for my self and to be honest it is very good quality and very professional tools . The price of this multi tool is very reasonable too . If you are looking for professional tools straight away go to Milwaukee tools for life time one time spent money on it and enjoy for life time .
Kind regards . Saleh Muhammad .
25 luglio 2026
Risposta di ITS
Hi Saleh,
Thanks so much for sharing your feedback about the Milwaukee M18 Fuel Multi Tool. We're really pleased to hear you're happy with the quality and value of your purchase.
If you need anything else or have any questions in the future, just let us know.
We look forward to seeing you shop with us again soon 🙂
Sophie
Risposta di ITS
Hi Vahid
Thank you for the fantastic review!
We’re really pleased you’re happy with the quality of your purchase and felt confident ordering from us. We hope it serves you well.
Lauren
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.