Purchased 2 self tanning light mousses & both pumps were faulty. Contacted complaints, amoung a few suggestions, 1 was to soak pumps. Sorry but I don't appreciate purchasing an item & having to try to... Leggi di più
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Scopri cosa dicono le persone
I love Isle of paradise tanning product but I have had four mousse bottle pumps break. This can’t just be bad luck and looking at the reviews of other people obviously have similar problems. I have co... Leggi di più
I used the 75ml bottle as a 'top-up' when I was away on a short holiday and found it so quick to absorb with no streaking and a genuine tan colour - no 'Trump-Glow' so I'd highly recommend it over thi... Leggi di più
I order my tan drops on 05-13. And there is still no shipment info given. I wrote emails, tried to reach them on facebook. Zero communication. I'm not sure if I ever receive my order or get refun... Leggi di più
Dettagli dell'azienda
- Negozio di cosmetici
- Fornitore di prodotti di bellezza
- Negozio di prodotti di bellezza
- Produttore di cosmetici
- Industria cosmetica
Informazioni fornite da varie fonti esterne
Isle of Paradise is an all new fake tan, developed by celebrity tanner Jules Von Hep, that’s 100% vegan, cruelty free and organic.
Informazioni di contatto
Lafayette St 270, 10012, New York, Stati Uniti
- www.isleofparadise.co.uk
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Purchased 2 self tanning light mousses…
Purchased 2 self tanning light mousses & both pumps were faulty. Contacted complaints, amoung a few suggestions, 1 was to soak pumps. Sorry but I don't appreciate purchasing an item & having to try to resolve a faulty part, so I can use the product, that's not fit for purpose. They need to address the problem, im certainly not the 1st to complain about faulty pumps. So many unhappy customers have complained about this fault.
Paid £19.99 for the tanning mousse
Paid £19.99 for the tanning mousse. Pump broke after two presses rendering the product as completely useless and unusable as now it won’t press and just dribbles out dark liquid down the side of the bottle if I apply all my strength to press. What a waste of money and time
I used the 75ml bottle as a 'top-up'…
I used the 75ml bottle as a 'top-up' when I was away on a short holiday and found it so quick to absorb with no streaking and a genuine tan colour - no 'Trump-Glow' so I'd highly recommend it over things like Dove, which I also love *but* that takes too long to absorb and is greasy when applied ... this is not. I cannot vouch for the pump bottles so thanks for those comments as I will continue with the tube/s.
Faulty products, don't waste your money
They have an issue with their nozzles, every bottle of tan I buy the pump breaks. Email them and received no support. They must know this is an issue - look at the reviews! And yet they don't care. Do not use this brand.
Not nice or helpful. Take your money and run.
I wouldn't give them any stars if that was possible. Not very helpful. I ordered my product in mid February and I still haven't received it. I went to their website and order it. They sent me a order number and took my money. I have been in touch with them via email because I can't find a phone number. Pretty much telling me to screw off. I sent them everything they asked for and still got a screw off.
Pump is shit!
The self-tanner itself is good and this used to be my favorite, but the pump has broken on several bottles. At first, I thought it was just bad luck and that the product might have dried inside the pump. I recently bought a new bottle, and the pump broke on the very first press!! Now I have multiple bottles of this product and all of them are unusable. I will never buy this again.
Long term user
ive been using this tan for a long time. ive tried the oil body tanner, and the face drops -- but just use the face drops mixed in with lotion. Here's my 2 cents.
Tip: If you want a really good tan, mix the dove lotion tanner (so good, so cheap! like $8) with the face tanning drops, like half a drop for each dollop of lotion, this will give you that like Malibu tan effect. Side note, dove lotion tanner is incredible and much cheaper.
Complaint: Omg this stuff stains my nails so BAD, it takes weeks for the stains to come out, in fact until they've grown out. its so frustrating.
I agree with others
I agree with others. The tan is good but blooming pump breaks less than half a bottle down. SOOO annoying!
Mouse pump bottle issue
I love Isle of paradise tanning product but I have had four mousse bottle pumps break. This can’t just be bad luck and looking at the reviews of other people obviously have similar problems. I have contacted either paradise to ask them what they are going to do about this but haven’t had a reply. Until they improve the pump, I’m not willing to waste £19 on products that I can’t use.
Zero customer service
Zero customer service. When you contact them (even via more than one method) it seems you get zero response. Too bad if anything goes wrong with their products.
I would have given it zero if it was an…
I would have given it zero if it was an option.
The pump on the bottle broke the first pump. Ruined my holiday as I couldn’t fake tan as it was 10pm the night before.
Waste of £20 for sainsburys very disappointed other people when I’ve looked online having the same problem!
Overrated
After hearing rave reviews I decided to try this tanning brand. I've now tried the drops, the tanning water, and mousse. All three left me disappointed. I'm pretty pale so I went for the dark option and I was still paler than friends who used light in other brands. I'm pretty much a self tan expert by this point, but I somehow still ended up with a less than perfect finish. Although it's cheaper than my usual brand, I've now wasted around £40 on products I won't use. I bought directly through boots so i doubt the brand can do anything here but hopefully this helps someone else. Would not recommend this brand or these products.
Leaking Christmas Gift
Purchased a kit as a Christmas gift and unfortunately, something in the set leaked under the tree. I wrote the company asking for assistance and after some initial favorable response, they basically told me too bad for me. Would not purchase again.
My Barbie's favourite new beauty product!
My girlfriend loves tanning so we tried the green bottle and she came up a stunning bronze which really accentuated her 'Barbie' look and which she loved. No product transfer and only a slightly smell after application which went after a shower. Tried the purple bottle and equally as delighted with the colour and look. Barbie says she's never felt so confident after using a tanning product so this will be her 'go to' self tanning product from now on and she says she loves it so much she'll be using it through the winter too! Thank you Isle of Paradise for ensuring I get a beautifully bronzed Barbie blonde all year round and not just for the warmer months!
Orange, smelly and disappointing
I bought both the dark self tan drops and the ultra dark tanning mousse and I'm so disappointed to say that I didn't like either product. I tried the drops first which I used with my moisturiser but found my colour the next day to be quite orange and the smell was awful, really strong even after a shower. A week later I then tried the mousse and loved the way it went on and the colour it gave me but again, the next day I felt it had an orange tint to it and the smell again was horrendous. This was over a week ago and I can still smell that mouldy biscuit fake tan smell from my skin, even with scrubbing in the shower every day. I'm disappointed with this product and definitely wouldn't recommend it. I love Coco and Eve and I will stick with that from now on.
I tried the light mousse for a lighter…
I tried the light mousse for a lighter tan - first time trying this tan. Pretty good coverage although still a bit orangey. However the ‘zero transfer’ tan does actually transfer - all over my lovely pale towels. Think I’ll stick to ‘Skinny Tan’ I’m afraid.
Very happy with results (foam instant tan)
Having been unable to buy my usual Fake Bake I decided to try this brand… without reviewing!
I was a little apprehensive about using as I hate the orange toned instant tans. However I am very pleased with the results. I applied the foam with a mitt. I waited about four or five hours and then applied a little more to achieve the shade I wanted.
My tan looked natural and not orange at all. It was also streak free and no dark patches on knees/ankles etc.
For me this is a great product and I would recommend to friends.
Needs some fixing
I always get a great tan from the medium tone range. However, I can’t score any higher than 2 stars as almost every bottle of the foam tan developed a defective pump. This first started towards the end of a bottle so I didn’t think too much of it. But now I’ve had two full bottles with a broken pump within the first few uses and a spray also malfunctioning. The foam does not come out - it’s just liquid that goes everywhere. If they fix the cheap (I can only assume) packaging, I would rate higher but it’s ended up wasting me money.
It’s now been a week since I…
It’s now been a week since I unfortunately decided to use isle of paradise for a night out. After several showers, several times of exfoliating my skin I am left with patches all over my body and am so embarrassed I refuse to even leave the house. Not only does my skin now have a terrible appearance but the all over constant itchiness left by attempting to exfoliate my skin has left me in tears.
Of all my years wearing fake tan I have never experienced such disappointment and to think I am currently sat in my towel crying after yet another failed success at removing the blotches and now another full day of constant itching:(
Devastated to say the least
Not for me
Recently tried this one as cheaper than my trusted brand. I shouldn't have. I really don't like this one, I did my best to convince myself to like it but have decided I don't. It's sticky, it has the usual self tan smell, the colour is not natural and I find it much harder to apply evenly than my usual brand.
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