Mixed feelings on this company. Mostly negatives. Positive - very fast and affordable shipping to Australia from the UK. Negatives - The organic wide leg jeans are simply an awkward and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an ema... Leggi di più
L'azienda ha risposto
I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Leggi di più
L'azienda ha risposto
I’ve gone for the Isabella Oliver subscription with six garments. The items I’d picked came within a couple of days and I’m delighted with the quality of the clothes and the fabric. It’s making me fee... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Informazioni di contatto
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Regno Unito
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3,7
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1K recensioni
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Haven’t received the parcel yet
Haven’t received the parcel yet. Courier keeps coming up with excuses as to why they can’t deliver it.
1 settembre 2022
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
international shipping is ridiculous
Sadly I have yet to receive my order so I can't review the product but I am really disappointed by how long it is taking to send me my maternity trousers. I often buy from UK stores and they usually use DPD or DHL and the items are shipped within a week. I now have been waiting 2 weeks for Evri to deliver! Ridiculous!
29 agosto 2022
Risposta di Isabella Oliver
Thank you for the feedback we appreciate it, sincere apologies for the delay in receiving your parcel and for the courier not updating you. We have emailed the courier and sent you an email with an update. Wishing you all the best Damar.
Risposta di Isabella Oliver
Hello. Thank you for your review and lovely feedback. We really appreciate it! Kind regards, Rachel.
Shipping woes
Shipping is to and from the UK, so here in the US I did not realize the hefty return fee that I would face. Because of this, I ended up keeping an item that I don't love as much which is disappointing. Wish I would have known up front.
29 agosto 2022
Risposta di Isabella Oliver
Thank you for the feedback we really appreciate it, we do apologise for this not being clearer on the website we do realise this can come across as misleading and we are really sorry for this. We have emailed you to discuss this further. Wishing you all the best Damar.
Excellent quality clothing and fit…
Excellent quality clothing and fit really beautifully around my growing tummy. These clothes will be great for work leading up to baby being born.
Sustainable clothing is the way forward and I’m so glad to have found some sustainable maternity wear.
26 agosto 2022
Risposta di Isabella Oliver
Dear Case thank you so much for taking the time to leave such a positive review!! :)
Risposta di Isabella Oliver
Hello, thank you very much for your review, we really appreciate it! Kind regards, Rachel.
Very comfortable and high quality
20 agosto 2022
Risposta di Isabella Oliver
Hello, thank you very much for your review and lovely feedback, we really appreciate it! Kind regards, Rachel.
Great products
Great products, exceptional quality, sustainable and environmentally friendly - what’s not to love! Will be wearing them long after maternity!
19 agosto 2022
Risposta di Isabella Oliver
Hello, thank you very much for your review and lovely feedback, we really appreciate it! Kind regards, Rachel.
Risposta di Isabella Oliver
Hello, thank you very much for your lovely review, we really appreciate it! Kind regards, Rachel.
Bought lovely maternity top
Bought lovely maternity top, good service. Just not long enough to fit the length of a tall woman in the bust area. Beautiful colour and fabric. So had to return.
18 agosto 2022
Risposta di Isabella Oliver
Hello. Thank you for your review and great feedback for future customers, we really appreciate it. Kind regards. Rachel.
Beautiful quality, worth investing in
I bought a maternity T-shirt and both the quality and sizing are perfect. I have been able to wear it right up until the end of my pregnancy, while other brands started to get too tight. The fabric is lovely and I appreciate the ethical focus of the company. My only quibble (and why I am giving 4*) is that most clothes from IO are not breastfeeding friendly, so worth bearing this in mind when purchasing.
18 agosto 2022
Non scritta su invito
Risposta di Isabella Oliver
Hello Francesca, Thank you for your lovely review and great feedback for future customers. We really appreciate it, Kind regards, Rachel.
Amazing dress and quality
Amazing dress and quality.
Very fast shipping; wonderful online store for pregnancy clothes.
17 agosto 2022
Risposta di Isabella Oliver
Hello, thank you very much for your review and lovely feedback, we really appreciate it! Kind regards, Rachel.
Lovely clothes for Pregnancy...
I have bought two dresses for my daughter who is pregnant. Both have been very successful, good generous size. Lovely material. Delivery was good on both occasions, dresses in tissue paper and carefully packed. Very pleased with this company both for their service and more improtantly because their ethics.
16 agosto 2022
Risposta di Isabella Oliver
Hello, thank you very much for your review and such lovely feedback, we really appreciate it! Kind regards, Rachel.
Buying the gift card was easy and…
Buying the gift card was easy and transparent. The delivery was a day late and seemed to be "out of control' with many messages that it would arrive soon and then nothing and the next day another delivery time given. It did arrive and was greatly appreciated DHL just seemed not as efficient as I am sure everyone would have liked.
4 agosto 2022
Risposta di Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Great quality and quick delivery
1 agosto 2022
Risposta di Isabella Oliver
Hello, thank you very much for your review, we really appreciate it! Kind regards, Rachel.
Buyer Beware
Got my dresses and they didn't fit correctly... unfortunately I didn't read the fine print and went on summer vacation. I just tried to return for a different item and there are no exceptions to their 21 day return policy. Too bad the customer service doesn't match their quality of material...
28 luglio 2022
Non scritta su invito
Risposta di Isabella Oliver
Hello Cori
Thank you for your honest review - I can't identify you from your review so I am unable to look up the details of your order as we do offer some flexibility and store credit if your return is out of the returns period (and we do give you another 7 days on top of the 21 if you let us know) - if you want to contact us at theteam@baukjen.com, I would welcome the chance to look in to the details of your order and try and assist if possible.
With kind regards, Suzanne
Great quality clothing. An excellent find!
Lovely material and cut to all clothes. Sizes were spot on. Very happy with my purchases and will be back to buy more.
24 luglio 2022
Risposta di Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Colour not as first image which must be…
Colour not as first image which must be edited to look more red/pink which is a shame. Colour in the picture if just the dress is more accurate, so more toned down and the blue. Gorgeous dress otherwise and comfortable fabric so I have kept it even though its not the colour I was after
24 luglio 2022
Risposta di Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Excellent customer service 🤩
Excellent customer service 🤩
Ordered a dress for my pregnant daughter & had it sent straight to her address in Hertfordshire via EVRi but there was a problem with delivery & parcel declared “lost” - Isabella Oliver immediately arranged a replacement order & hopefully my daughter will receive her dress very soon.
22 luglio 2022
Isabella Oliver is my go to brand for…
Isabella Oliver is my go to brand for stylish, ethical and comfortable maternity wear. This dress doesn’t not disappoint and was perfect for the heatwave we had. The material is so soft and the print is stunning
22 luglio 2022
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