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IPFoxy Proxies is a global leading Proxies Provider, committed to providing you with more secure and stable rotating and static proxies, along with enterprise-level customer service. We look forward to exploring the limitless possibilities of the global network with you. Website: https://www.ipfoxy.com/
Singapore, Singapore
2,5
17 recensioni
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
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This is absolutely terrible. I bought a Singapore IP address, but the ASN is a service provider that can't be found. They use data center proxies to impersonate residential IP addresses and don't offer any refunds. Please don't buy from them to avoid being scammed.
Risposta di IPFoxy
Thank you for your trust and recognition. We are glad to assist your business and wish you continued success and growth!
They are not returning the $42 remaining on my account balance. The minimum deposit to the account is $50, which I deposited. After using the service briefly, I decided to withdraw the remaining funds. However, the support team informed me that such an option is not available and that they will not return the money. They refused to issue a refund.
Risposta di IPFoxy
Dear customer,
We are truly sorry to hear about your experience, and we apologize for the inconvenience caused.
At IPFoxy, we always strive to ensure proxy stability and service quality. If any proxy is found to be unusable, our support team provides refunds after verification.
Regarding the account balance issue you mentioned, we would like to assist you as soon as possible. Please provide your IPFoxy account information by replying here or contacting us directly at support@ipfoxy.com so we can review your case in detail and offer a solution promptly.
Don't waste your money. They sell Chinese data center proxies at the price of US residential proxies. Thieves.
Update: this is in response to the IPFoxy's reply to this review. They responded by basically saying that I am lying and that their proxies are genuine. But it is once again just another deception tactic. Gaslighting their customers. Their proxies are fake. Chinese data center proxies sold as US residential proxies. And guess what? I did contact support, and I showed them proof that their IPs are trash. I shared screenshots from both ip2location and ipqualityscore, the most reliable IP checkers, they both flagged them as VPN from China. They told me this is irrelevant and refused to issue a refund. Everything they do is deceptive and shady. Want another proof? Go to their checkout flow and select Visa, and you will see that they are hiding who their processor is, no mention of Stripe or AirWallex or anything. Just a form that takes your card details, without you even knowing who is actually processing the transaction.
Risposta di IPFoxy
Dear Customer, We guarantee that our residential proxies are 100% genuine and clean. We never compromise our quality by substituting them with cheap datacenter IPs. If you encounter any issues or have any questions, please reach out to our official customer support team, and we will assist you immediately. Thank you for choosing our service!
Don't buy from IPFoxy. they didn't replace proxies. You can choose smartproxy or webshare. IPFoxy customer service is very bad.
Risposta di IPFoxy
尊敬的客户，很抱歉得知您此次体验未能令您满意。如您有任何问题，请向我们的支持团队提供您的购买详情，我们将尽快审核并处理。感谢您使用我们的服务。
Proxies they sell as residentials are data center. Refuse to admit and no refund, 10 min after purchasing and checking it. All tools confirm. Avoid this company - chinese crap.
Risposta di IPFoxy
Dear customer, we’re sorry to hear that you didn’t have a satisfying experience. Our proxies are carefully tested to ensure cleanliness and stability, and we want every customer to receive high‑quality service. If you have any issues, please provide your purchase details to our support team, and we will review and handle it as soon as possible. Thank you for using our service.
Garbage agent, in order to receive 200M experience, let users to praise to receive, all praise are brushed out, we do not be deceived
Risposta di IPFoxy
Dear customer, we’re sorry to hear about your misunderstanding. Our free 200M trial is simply provided so users can test our proxy quality before deciding to purchase — it is not used for any other purpose. If you have any questions, please contact our support team, and we will be happy to assist you. Thank you for your feedback.
Their static residential IPs are of poor quality and very expensive. The static residential IP I purchased was banned by multiple website platforms. I contacted customer service for a refund or replacement of the IP, but they refused to replace or refund me, saying that there was no problem with the "IP". This is a dishonest service provider.
ACCOUNR ID: 231978
Risposta di IPFoxy
Dear customer, we apologize for the issue you’ve reported. There are many reasons why a website might be banned, and this is something that can’t be entirely avoided for any proxy address. IPFoxy’s dedicated proxies ensure the usability of most business operations. Additionally, if you find any unusable proxies, our after-sales service offers refunds upon verification. For the situation you mentioned, please provide your IPFoxy account and leave a message here or email to support@ipfoxy.com, we will assist you further.
Risposta di IPFoxy
Thank you for your trust and recognition. We are glad to assist your business and wish you continued success and growth!
Risposta di IPFoxy
Thank you for your trust and recognition. We are glad to assist your business and wish you continued success and growth!
Thier badwith meter is fake. Real ration is 1:10. If you spend 1 mb it will register 10 mb. Do not use!
Risposta di IPFoxy
Dear customer, The rotating residential proxyis data we provide is 100% true, and we have implemented a security strategy to prevent unauthorized use. If you find that your data usage doesn't match your expectations, please feel free to contact us for a check. Additionally, we offer all new users a 200MB free trial so you can verify it again.
Baddest sh***t, there is residential proxy = datacenter with POS-fingerprint of Linux and provider isn't residential - this is corporate actually!
Risposta di IPFoxy
Dear customer, this normally shouldn’t occur. If you have indeed encountered it, please contact our online customer service for after-sales support. Thank you for using our service.
Extremely disappointed with IPFoxy's proxy service. The proxy fails to connect 99% of the time, rendering it virtually unusable. Despite multiple attempts to contact their support team for assistance, I've received no response. Furthermore, two weeks ago, I accidentally purchased a server proxy instead of a residential one. Despite immediately reaching out for a refund or correction, my request has been completely ignored. Overall, my experience with IPFoxy has been nothing but frustrating and negative.
ACCOUNT ID: 212556
Risposta di IPFoxy
Dear customer,we sincerely apologize for not providing a satisfactory experience. We have made improvements and optimizations for the customer support service, and we now offer 24-hour email support and 12-hour online support. Our online service hours are from 10:00 AM to 10:00 PM (UTC+8) daily. We look forward to your next experience with us and welcome any suggestions for further improvement.
The purity of the purchased IP is not high, with values ranging from 60 to 70
Risposta di IPFoxy
Dear customer,there are numerous detection platforms in the market, and it’s true that we cannot guarantee results from all of them. However, IPFoxy provides both dynamic and static proxies, which have already successfully supported the needs of millions of customers on 99% of business websites. Our services are highly cost-effective, so feel free to purchase and give them a try!
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