Bought a white telephone cabinet, after reading the reviews I was a bit anxious about the delivery but couldn't fault them at the end of the day, was delivered within the time scale. Would have given... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Bought a white telephone cabinet, after reading the reviews I was a bit anxious about the delivery but couldn't fault them at the end of the day, was delivered within the time scale. Would have given... Leggi di più
L'azienda ha risposto
We’ve had such a fantastic experience with Interior Envy from start to finish. The customer service has been amazing throughout, and Taf, the owner, was absolutely brilliant. He went above and bey... Leggi di più
L'azienda ha risposto
I ordered a table online, I waited for the delivery but I got no updates. I phoned interiorenvy, the people who answered, and this was only occasionally, were very helpful. After 3 weeks I gave up an... Leggi di più
I love my new cabinet! Very solid excellent quality. And looks good. It came assembled with me only needing to fit the shelves. And prompt delivery.
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I contacted Taf of Interior Envy, with a difficult problem owing to an intermediary platform mis-selling his goods on his behalf. The long and short of it was that he was able to sort out the issue in a very professional manner. My furniture arrived in a short space of time, so I couldn't be more happier and would have no hesitation to recommend his company.

Risposta di Interiorenvy

Risposta di Interiorenvy
Great service, great prices, super quick delivery, products well packaged and protected.

Risposta di Interiorenvy

Risposta di Interiorenvy
I ordered a Rise and Recline chair for my Dad. Taf in the sales department was excellent, dealing with all our questions and keeping us up to date on the order. Steve who was also excellent delivered the chair yesterday and provided a great installation service. My Dad is extremely pleased with the chair. Fantastic service overall from the Interior Envy team! Would definitely recommend to all. Thank you!

Risposta di Interiorenvy

Risposta di Interiorenvy
I recently purchased a coffee table from Interior Envy and had a great experience overall. The design is stylish and modern, and it fits perfectly with my living room décor. The quality of the table feels solid and well-crafted, especially considering the price point.
The ordering process was smooth, and delivery was timely with good communication throughout. Everything arrived well-packaged and in perfect condition.

Risposta di Interiorenvy
I ordered a coffee table for £589 on 1 November 2025. On 10 November 2025, I emailed sales and asked if there was any issue with the coffee table as I had not received any delivery date. On 19 November 2025 I emailed sales again at Interior Envy noting I received no acknowledgment of my order in accordance with clause 1.1 of their terms and conditions despite taking payment from me two weeks before. I advised I no longer wished to place my order and to request a refund. They called me on 20 November 2025 claiming they would call back next week with a delivery date but they lied and I stupidly fell for it. I emailed again on 29 November and requested a refund. No reply. It is now 2 April 2026 some 5 months later and no coffee table, no refund and no communication from the store whatsoever. I have been ripped off and £589 is not a small amount of money to lose. Please note I have kept a photo of the estimated delivery date that I relied on when I ordered the item. Stating something is estimated as 7 to 21 days on your website is very misleading when 5 months later you have still not delivered it! I would not have placed my order with you if your website had been honest about delivery. I also have kept the emails I sent to your sales team although you never replied to me by email. You just called and lied to me. I guess you don't want to put a lie in writing. Paying £589 and receiving nothing in return is not even remotely funny. It is a lot of money and to not communicate with me for this length of time is a pretty callous attitude towards customers. They posted a response on another review (6 Feb 2026) stating they don't ingore customers or requests for refunds. Another lie. They have ignored my emails and my two refund requests! And in case you are wondering my emails were polite requests for a refund and I have not shouted at anyone at the store!
I recently purchased a Darwin 3seater from this store online. Taf was indeed very polite and helpful while I was awaiting my order. I received it today. And I have to say the quality is top notch , delivery was fast. Thanks Interiorenvy

Risposta di Interiorenvy
I recently purchased a 3-seater sofa from Interior Envy and had a really positive experience overall. The ordering process was simple, the website was easy to use with clear images and descriptions, and delivery arrived within the expected timeframe with good communication throughout.
The sofa looks great in my living room and feels well-made, with comfortable fabric and supportive cushions that work well for both relaxing and entertaining. It offers great value for money, and while more customization options would be nice, I’m very satisfied with my purchase and would happily recommend Interior Envy.

Risposta di Interiorenvy
Decent website with good pictures of the recliner chairs I was looking for. I ordered 2 Dallas Leather Recliners and was very pleased when they came, as they were exactly the same colour of the pictures on line which can be a problem when ordering furniture on line.
The recliners are excellent quality in every area, good leather, even colour, very good stitching and very supportive. The recliner action is very smooth and not much pressure is required to push back once reclined.
Great service from the staff at Interiorenvy, and the delivery company was on time and very helpful with the part assembly of the recliners
Very happy all round with this order, product and delivery

Risposta di Interiorenvy
We ordered a piece of oak furniture online which when it arrived wasn't the shade of oak we expected so we contacted the store and arranged to return it to the store. At the store we were shown the different shades of oak and Taf organised an exchange for us. He was very helpful - good customer service. We have now received the new item from their warehouse which we are pleased with, good solid piece of furniture, very well packaged.

Risposta di Interiorenvy
Beautiful tv unit, very good quility, thank you tariff, for making sure everything turned out good and my item was delivered.

Risposta di Interiorenvy
Taf and his team offered a great choice, service and were so helpful in choosing our chairs and the delivery was very prompt. Thank you!

Risposta di Interiorenvy
I ordered a simple blanket box from Interior Envy and the delivery was delayed. I then tried to cancel the order having phoned their office was told someone would contact me. This never happened but thankfully the box was delivered.
Upon opening it was clear the box was badly broken but given my previous customer experience felt sure I would have a problem getting a full refund.
Sure enough after two e mails (including images etc) over a week ago I have received no response.
I appreciate this could have been a delivery issue but what is clear they have little or no customer service.
As I have not received a response my next option is to contact my Credit Card company, but given my experience I would advise against ordering from this company.
I will continue to update this review

Risposta di Interiorenvy
Great quality products, delivered to the schedule promised. The staff in store were always helpful and never pushy.
They were very clear on lead times for the products, our expectations were met.
Couriers were friendly and careful. Yes, I would use Interior Envy again.

Risposta di Interiorenvy
We brought the 3 seater and cuddle chair from the sully range in charcoal grey . Taff the store manager went above and beyond to help us . The furniture arrived yesterday sooner than the timeframe which we were so happy about . The delivery service was also great . Would highly recommend this company . They are very professional and all for a great price . Thank you

Risposta di Interiorenvy
Brought an amazing leather italian sofa from here a couple weeks ago and couldn’t recommend more. The recliner works perfectly and it is one of the comfiest sofas i’ve ever tried! The quality of the leather is impeccable and the service was amazing. The sales manager Taf was extremely helpful and I recommend anyone to support this lovely family run buisness!

Risposta di Interiorenvy
Terrible company to deal with. Very poor customer service, product wasn't delivered after a month from ordering. False promises made that never materialised. Avoid!!

Risposta di Interiorenvy
I bought a sofa and a mattress from the interior envy Sheffield branch. The best purchases I could have made for my new house. Needed to keep my sofa in storage as my property wasn’t ready and this was no trouble at all (whilst I appreciate this was annoying for the branch, it was no issue for them and reassured this with me)
Such friendly staff- Personable, chatty and really helpful when making the right purchase.
Would HIGHLY recommend to anyone!!!! Thankyou so much again :)

Risposta di Interiorenvy
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.