Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss. We received the first delivery and... Leggi di più
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Insulation Hub came to our rescue with an urgent & affordable supply of Rockwool to complete a couple of new ceilings in an old house. The guys were helpful & efficient & saved us weeks of delays (& n... Leggi di più
Scam placed order over 3 months not rec anything. DO NOT PURCHASE just hassle. Tried calling no answer!!!
Really happy with customer service Top speed place an order 4pm the day before and got my 60 packs of rockwall insulation next day before 11:30am Well done team at insulation hub Looking forwa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
insulation hub specialises in insulation. So whatever insulation you need we will be able to supply.Delivering nationwide We stock brands such as Celotex, Kingspan, Knauf, Rockwool and Isover. Insulation products at competitive prices. Stocking, insulated plasterboard, plasterboard, insulation board, phenolic insulation, PIR insulation and more. Free shipping items include Cromar, Isomass, Maipei, NX Norcros, ProGuard, Schluter, Timloc, Tyvek, YBS
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The attitude of the delivery driver was…
The attitude of the delivery driver was terrible,paid £50 delivery for my son to have to get out of bed to help unload my order. If it takes two people then one driver isn’t enough!!!
very happy with the product and delivery
High quality product
I am very pleased with my order. The Tyvek Tape quality was exactly what I expected. The delivery was quick and spot on too. I would highly recommend Insulation hub.
Quality product and prompt delivery.
The house rap I ordered was delivered…
The house rap I ordered was delivered on time & by a friendly delivery driver so will definitely order again
All round excellent
Ordered after checking delivery scales. Came earlier than expected so very happy . Was the most competitive price as well so a win, win purchase. Excellent customer service on the phone ..
5* recommended, great customer service
I have no hesitation in recommending this company. Great and easy to work with and happy to listen to customers. I won't use anyone else for insulation.
Excellent customer services
Excellent customer services, order and delivery was faultless , direct to door in under 48 hours from initial enquiry , highly recommended this company for quality of product, customer services & delivery
Thanks
Amazing Customer support
Amazing Customer support, help me picked out the correct product and then gave me a discount as well
would use again
Excellent customer service
I placed several orders over a 3 week period, all with very tight deadlines. All deadlines were met, the staff went above and beyond to meet our required delivery dates. Outstanding customer service, highly recommended
Quick and friendly service
Quick and friendly service. Good communication and over the top resolution of issues. Great price.
Had delivery problem that was no fault…
Had delivery problem that was no fault of Insulation Hub however they made special arrangement to get materials delivered to us 7.30am the next morning .
This went above & beyond expectation , fantastic customer service.
Delays
Delays, delays, delays. Despite having stock in London they wanted an £450 to ship North. Not acceptable. I really couldn't care less where my order comes from that I've paid for.
Proactive customer services team who cares
I received excellent and proactive customer service from this company when I made contact in order to try to get their delivery contractor to bring my delivery date forward to enable me to undertake my project over the weekend. At the first instance, their response was very swift; thereafter they acted proactively in arranging the earlier delivery date and demonstrated a high level of customer service in the manner of all their subsequent actions. Highly recommended.
Fanatstic service right from the get…
Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss.
We received the first delivery and transport company they used are fantastic and dropped the items off without a fuss.
Can't recommend them enough and most definitely will be using them again.
Kit @ Kerto Ink.
Brilliant customer service manager…
Brilliant customer service manager Antony will make delivery of materials happen despite the odds stacked against. My Soundproofing mineral wool arrived despite supplier let me down with "sorry out of stock and 6-8 weeks delay." Antony spent 4 days calling up alternative suppliers and arranged to get equivalent spec product delivered before workmen walked away off site. And he never told me "take the refund and F off" despite my expressive frustrations over the phone daily.
Respect.
Was looking for some high quality good…
Was looking for some high quality good value insulation - I found it with Insulation Hub. Delivery and service first class had one we hitch that initial load was 2 sheets short - was rectified immediately - would come back as customer - all round great customer experience
Great service with initial question addressed on a Sunday
Very good service as the initial enquiry was answered on a Sunday and the delivery arrived within a few days. A few sheets were missing but these were in turn delivered before I needed them. My local builders merchant were unable to tell me when they'd have stock or how much it would cost me. I'd recommend these guys even in the current challenging building material world.
1st Class Service
Brilliant service from the Insulation Hub. I dealt with Ben and placed a relatively large order with him. Ordered day 1, delivery day 3 with excellent comms all the way through. Delivery was exactly what was ordered, no substitutions. Prices were also lower than local suppliers. Will definitely use Insulation Hub again.
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