Cannot fault them. A small company with massive effect! I bought me/grand-daughter initial gaming computer from them earlier this year. Then fell into the Flight Sim trap; graphics could be a tad bet... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent customer service. spoke to some one before i even bought excellent helpful service. Great product. Always been sceptical about refurbished tech but the PC i had bought for my son was... Leggi di più
Great customer service team who helped me set the specification for my budget. Delivered on time with a good build standard. There was one or two minor documentation issues , however these were re... Leggi di più
My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.
Informazioni di contatto
38 Croydon road, BR3 4BJ, Kent, Regno Unito
- 0800 0096084
- info@inside-tech.co.uk
- www.inside-tech.co.uk
4,9
Eccellente
275 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolute tech fans dream!
Absolute tech fans dream! Super nice staff. Highly recommend
3 dicembre 2022
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Excellent guidance and services
Excellent guidance and services; high level of customer satisfaction, will recommend!
Thank youu, Inside tech 😊
2 dicembre 2022
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Wonderful quick service I love my pc…
Wonderful quick service I love my pc such great value too
26 novembre 2022
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Great experience and service
Great experience and service. Would definitely recommend.
17 novembre 2022
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Great value and Service!
Ordered myself a new Office PC as I wanted something small and quiet, these guys have quite a few different ones to choose from and their pricing is pretty good compared to other similar sites.
My order arrived quicker than expected in a well packaged amd protected box. Very happy with my new little system, I've never seen a spreadsheet open so fast!
Would definitely recommend.
2 dicembre 2022
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Great advice and excellent service…
Great advice and excellent service completely satisfied will recommend
Thanks
Inside tech
2 dicembre 2022
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Perfection ✨
Packaged to perfection, all running nicely. Very helpful and friendly. Happy, happy, happy. Highly recommend 10/10 :)
2 dicembre 2022
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5 Star Service
Chris and his team are incredibly knowledgeable, professional and friendly.
They worked with me to select the best suited components for my needs whilst also creating the smallest form factor PC with the GPU I wanted.
The PC runs quiet and cool and their prices are competitive.
I would highly recommend using them and will be back when it’s time for an upgrade.
31 ottobre 2022
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Exactly what I wanted for my music recording.
Delivered ahead of schedule.
Plugged everything in and pressed go. All worked. Bought for music recording so needed to be quiet.
It's quieter than a door mouse with slippers on. Brilliant. Nice and small. James helped me to set up a second drive. Very friendly and helpful as can be. Lifetime support as well. Perfect.
2 dicembre 2022
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Some underpowered machines
Selling mITX machines with 12 cores, 64gb RAM and SSD with 150W PSU, then saying system failure and OS corruption within hours of use is random and not a hardware problem.
No mention of power rating on site, power draw untested, and no PSU upgrades available.
12 novembre 2022
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Risposta di Inside-Tech
Hi luke, sorry to see this, after our conversations it is a bit confusing.
What anyone should take away from this review is that if they ever have a problem with their system, whatever that issue might be, we will always recommend a quick resolve for you and if you do not want to / it does not resolve your issue we will always take your unit in without quibble and refund you, hopefully this might in turn reassure you as this is ultimately what happened with Luke.
Series of events:
You yourself attested there was no issue related to our building it and for that exact reason you said it was not our fault but just dumb luck as an issue occurred when you installed something. In fact without our prompting you said it would not be a negative review for us. (Hence the confusion in finding this review)
We agreed to take the unit back in for a refund without question after suggesting you might be able to reinstall windows and the issue would go away but you did not want to which is fine! We received the unit and confirmed the issue to be a corrupted file system, we performed a clean install of windows and the pc was then fine.
We are sorry this seems to have raised your suspicion but that is exactly the nature of the issue, we genuinely resolved it within about 2 minutes.
That said we still accepted the return without question and refunded you so there would be no reason to find this suspicious, we didn't use it as an excuse not to refund you for example, we simply explained what it was after when you asked.
It is also odd as we explicitly said we perform a 24 hour burn in test when you mentioned you felt it could have been the PSU so why are you saying power draw goes untested in your review? This is a low power fanless system - the PSU is adequate, it is a power brick much as you would see with a laptop.
We do not offer alternative power supplies in this particular product as they are not compatible with the chassis. However in our other fanless units we do offer up to 600w fully fanless PSU or up to 1000w Semi Passive PSU, not that the chosen PSU negatively impacts this unit but if you had communicated your preferences prior to purchase we could have advised on an alternative unit that housed a beefier PSU for you.
Upgrades are available, depending of course on the specifications you select as the units are configurable on our website you can see all the options available.
(EDIT: This will read oddly as the customer consequently updated the review to remove the error and made it more about the PSU after our reply as you can tell due to it now mentioning the psu 4 times) I wouldnt normally correct you but as its pertinent to upgradability which you noted as a negative - your system was an ITX not MATX, you had already selected 64GB RAM, that is the most an ITX can take. We do offer MATX systems should you have felt that more RAM would have been required at some stage and indeed far more powerful fanless systems, I just wish you mentioned that is what you were seeking.
Have three of Inside Tech computers
Have three of Inside Tech computers. They take several weeks to come, but they are built to your spec. I have a handheld size one for attaching to a telescope for control, and two fanless computers. All are excellent and do exactly what they say on the tin. The silent PC's are brilliant, although I have not tried the highest speed version, but the i7's are plenty fast for general use, and photo production. Get a quiet life and buy a fanless PC!
8 novembre 2022
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All round excellent service and product!
Excellent pre-sales service giving some advice about ordering and delivery. I've now received my mini PC and extremely pleased with the customer service, price, build speed and quality. Windows 11 started up immediately and there was no "bloatware" to be removed so up and running in no time. Thanks to the team for a great job!
5 settembre 2022
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great value and a really good after…
great value and a really good after sales service, and very easy to deal with .
25 febbraio 2022
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Good trusty reliable service
I needed a last minute PC delivered fast, they were kind enough to get me a priority build done without any extra cost. Apart from that I had a slight issue due to me travelling with the PC and the customer service helped me till we found and fixed the issue.
Highly recommend!
19 febbraio 2022
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Super helpful
Super helpful, no question is too much work for them. Technically exceptional and they create awesome fanless PCs.
14 febbraio 2022
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Very pleased with the service
Very pleased with the service and quality of the product, also advice via chat out of hours. The item was delivered on time too.
8 febbraio 2022
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Very impressed with the post sales even after 2 years of purchase
Very impressed with the post sales customer service even after 2 years of purchase. I purchased a PC two years ago. Haven't really used it during these time and when I went to use it the Windows programme dissapeared and had to reinstall it. I contacted the team via their chat (with not much hope that they will do anything as it was so long ago I purchased the PC), also it was on a Sunday and they helped me into reinstalling Windows again. Took a good couple of hours and the guy was so helpful and friendly. I am beyond happy with this company and deserves a 5 star. Thank you!
16 gennaio 2022
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mixed experience
i ordered a pc 3rd december. it duly arrived but ran extremely hot and kept cutting out. i could not get it to boot properly at all. so...returned. it was finally returned back to me after an extended period (xmas break). i was told there was no issue with cutting out, but that it nonetheless had been fitted with the wrong motherboard and so they had replaced that. go figure! but this time, it emitted an odd noise the like of which i haven't heard since the early modems we used to have 20-25 years ago. (this is supposed to be fanless and silent!) so...returned. again.
EDIT: the people at inside-tech have been in touch and have instituted a full refund + compensation, so fair play to them. obviously the company has a good reputation and supplies pcs to many happy customers, it's just a shame that in my case the pc didn't work out. in cases when i have been in contact with them, they have been responsive and helpful, so i would not discourage others from using them.
12 gennaio 2022
Non scritta su invito
Risposta di Inside-Tech
Very sorry to hear this, I do apologise the product did not work out for you, we honestly did not have any issues with the unit upon receipt of the return but we give a no questions asked 30 days return policy, our only real goal is to make sure you are happy.
Ultimately the only important aspect is that it did not work out for you at your location which is why we sent an additional £60 compensation in your refund as an apology for your experience.
Our main focus is to please our customers and make sure that people are as happy with our products as we are, as we were unable to please you, the least we can do is compensate you for your time.
I wish you all the best and hope your next PC works out for you, thank you for giving us a try.
Exceptional customer service
I'm not surprised to see so many other reviews with comments rating the customer service at Inside-Tech as excellent. This has been my own experience, and then some. :)
Being able to purchase an item I couldn't find anywhere else, then spotting others I had already paid more for elsewhere and rebuying those too, I was already impressed with the service - especially when payment and delivery all went through smoothly.
They excelled themselves when I called up to ask about returning a few items. These were fine but couldn't be used due to issues with parts bought elsewhere. The phone was answered quickly, the service was friendly, and nothing was a problem.
However, this was all topped by the follow-up e-mail I received, which included a lot of really useful information about compatibility issues with the parts I had purchased elsewhere. This would have been impressive anyway but was particularly so in the context of them "losing a sale".
Inside-Tech are now one of only a few retailers to have a permanent link on my Firefox browser's Bookmarks Toolbar!
Cannot recommend highly enough. :)
23 novembre 2021
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excellent customer service
I chose Inside-Tech for my new gaming PC partly because of their response to one bad review here. They've been most helpful & patient, considering I knew what I wanted it to do but am easily baffled by, eg comparing graphics cards. All in all an excellent experience, & at competitive prices too.
12 ottobre 2021
Non scritta su invito
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