Updated They resolve my issue with the pillow as it wasn’t suitable for my condition they solve the issue. And Zaki was so helpful he contacted me many time and offer a new pillow. They said sorry ab... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great product. Greater customer service! I was at Imperial bamboo White city and was greeted by Talma and Anika! They were so warm and helpful with the service I was looking for. Left the kiosk very h... Leggi di più
Amazing products!! Excellent quality and durability. I had severe lower back pain for many years and tried many high price mattresses but nothing has worked like this one. Quicker results. I am very h... Leggi di più
The whole process was great. the website is easy to navigate and informative. All the information provided has really helped me to make a decision to give Imperial Bamboo a try. My son absolutely lov... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Denis
Was not look to buy anything, as I was just passing by, I was approaced by lovey telma who was very friendly and helpful. And I would recommend bamboo pillows. They are best. I'm now having the best sleeps. Thanks again
Very comfortable pillow and mattress
Very comfortable pillow and mattress! Lots of help from Philippe!
Will be recommending to my friends and family !!
Very good matress
Very good matress! I don’t have pain in my back anymore. I bought the matress 1 year ago and I’m very happy.
This is the most amazing bed that I’ve…
This is the most amazing bed that I’ve ever slept on, I bought this in August in Stratford Westfield and I waited to do the review to see how it was and it was like I was sleeping on a cloud, the sale lady that we bought from was very kind as well! DEFINITELY going to buy more pillows.
I was at Imperial Bamboo Westfield in…
I was at Imperial Bamboo Westfield in White City. Filipe's customer service was fantastic!! He delivered excellent & exceptional quality service with the way he made me feel at ease and told me about the product. Imperial Bamboo mattress and pillow is the best investment I've decided to purchased. I slept so well on this really comfortable environmentally friendly design. What's great about it is that you can pay the items in instalments as well.
Thank you Felipe,and collegue and Imperial Bamboo. I love the quality of your mattress!!
One happy customer
One happy customer
I purchased a mattress for my new home and couldn't be happier, this is truly the best mattress i have ever owned.
Good product
Good product. Great service. Totally worth the money
Scam products copy of Panda London
Scam products copy of Panda London, nothing great and not real bamboo. Be aware of Not return and refund after purchase, this was not even said doing during the sales.
Pillows are low quality!
Pillows are low quality!! 40% bamboo and 60% polyester but obviously they don’t say it! They don’t say what the inside is made of…. And for sure it’s not breathable. I never sweat in my sleep but with this pillow I do! Inner filling is synthetic and I can’t find any information about EU certified as a lot of the other fillings (from China) for example are toxic! This shop is the only place where a £140 pillow can be discounted to £35….proving again the poor quality of the product that probably costs £2 on Alibaba. I opened one pillow once at home and check the label and I went to return it the day after with the other 2 closed intact pillows and the company doesn’t do refund!!!!! This place it’s unreal I don’t know how they can be allowed a space in Westfield!!! Hope no one else will fall into this trap.
Great deal
I currently got the deal for a mattress from the westfield Stratford shop and it was amazing . At first I thought it may not be the same as advertised but the manager there (young lady ) convinced me that it will be absolutely as it was shown on the deal . And indeed I got the mattress + pillows and other gifts with a very good price . It was totally worth it comparing that 2 years ago I bought only one mattress for a more expensive price than this one .
Highly recommend!
You'll get the same thing on Amazon a 3rd of the price
Ive spent alot with this company and can safely conclude that you will not receive what you expect. Sad to say we have alot of foreign scam artists here and these guys are unfortunately one of many. Be wary, stay away....for your own sake.
Complaint about Poor Quality Pillow Purchase
I bought two bamboo pillows (memory foam) in Westfield London store. When the salesperson gave one sample pillow for me to try, it was quite nice. However, when I used the new pillow at home, it wasn't as good as the sample one and my neck got pain. The worst thing is, when I put off the pillow case for cleaning, the pillow foam was suddenly broken and made a big hole. I just emailed the company and hope they will contact me for refund.
Amazing
we slept so much better than usual and my husband woke up and immediately said “I’m not in so much pain” - it’s just wonderful !
Received our mattress 2 weeks ago and…
Received our mattress 2 weeks ago and already my sore back is so much better and I am sleeping much better. Best decision I ever made!
Best mattress ever
Best mattress ever. I’m very happy. I bought a new bed and now I have the perfect mattress for it!
I usually have trouble sleeping and had…
I usually have trouble sleeping and had to keep rolling over to get a proper sleep. But ever since we got the imperial bamboo sleep mattress, sleep has been something I am looking forward to.
The packaging was amazing and quite easy to transport
Great mattress
Great mattress, and super quick delivery! Mattress was as described and we’ve been sleeping very well on it.
No weird “new” smell either
This is the second Imperial bamboo…
This is the second Imperial bamboo mattress I have bought. I have had lower back problems for the past couple of years linked to poor mobility in my hips. I bought this mattress for a spare room. What I can say is I don’t wake up anymore with back pains now.
I highly recommend the bedding from…
I highly recommend the bedding from Imperial Bamboo! They have the most comfortable beddings i’ve ever find. Comfortable, cozy and soft enough for a perfect night sleep.
I LOVE this mattress
I LOVE this mattress! It’s a Godsend for someone like me, who gets back
pain if the mattress I am on is too soft and can’t sleep if the mattress is too firm.
The Imperial Bamboo mattress is really comfortable. It combines just the right levels of firm and
soft to provide good support but still feel like a comfortable, premium item that I know will last for a long time.
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