Generally good, but the jets that spray different products during the process are often blocked and don't provide even coverage over the car. Feels like I'm not getting what I paid for. Drying is not... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeNew Bristol Road, BS22 6AJ Weston Super Mare, GB
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Used the barcode pre pay to save 5% to get to the front of the queue, the option I had chosen was unavailable and the only option was to downgrade not upgrade. After some backwards and forwards he sai... Leggi di più
L'azienda ha risposto
On arrival at the location Car Wash I was promptly met by the attendant where he scanned a QR code from an App purchase made the day before being a premium car wash. Once payment confirmed the attenda... Leggi di più
L'azienda ha risposto
Skeleton team when I went but as thorough and professional as ever. Quick and efficient, polite and helpful, lovely little purple butterfly scent hanger for free - Thanks guys!
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
New Bristol Road, BS22 6AJ, Weston Super Mare, Regno Unito
3,7
Nella media
25 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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triple foam colour been changed
The foam for the triple foam was white ?
Has this been changed from the multi coloured ?
And also had a very bad smell from the water
28 aprile 2026
Risposta di IMO Car Wash - Worle
jono,
We appreciate your feedback. We're sorry the triple foam's color wasn't as expected and for the unpleasant water smell. We'll investigate these issues.
IMO Car Wash
Generally good
Generally good, but the jets that spray different products during the process are often blocked and don't provide even coverage over the car. Feels like I'm not getting what I paid for. Drying is not very efficient and vertical drying mats are missing.
27 aprile 2026
Risposta di IMO Car Wash - Worle
John,
We appreciate your feedback and regret the uneven spray coverage and inefficient drying. We'll review the jets and drying process to ensure a better experience. Thank you for bringing this to our attention.
IMO Car Wash
It came out all covered in black crap
It came out all covered in black crap. I had to hand wash it myself after.
23 aprile 2026
Risposta di IMO Car Wash - Worle
David Gard,
We are so sorry the item arrived in poor condition and you had to clean it. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Worle
Amornrat Robb,
We appreciate you sharing that you had an excellent experience and were happy with the pre-wash service. Thank you for your positive feedback!
IMO Car Wash
The clean missed bits like wing…
The clean missed bits like wing mirrors.
The drying was worse and left lots of water marks all over the car.
Not great for £15.
19 aprile 2026
Risposta di IMO Car Wash - Worle
nk,
We appreciate your feedback and we're sorry the wash missed spots and the drying left marks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Very friendly efficient professional…
Very friendly efficient professional young man, he made a great job with the pre wash and ensured I understood about the car being in natural etc meant
16 aprile 2026
Risposta di IMO Car Wash - Worle
Ann Hunt,
We're happy to hear that you had a positive experience with our team! We appreciate your feedback regarding the pre-wash service and the explanation provided.
IMO Car Wash
Used the barcode pre pay to save 5% to…
Used the barcode pre pay to save 5% to get to the front of the queue, the option I had chosen was unavailable and the only option was to downgrade not upgrade. After some backwards and forwards he said he will try the option I had paid for sometimes it works some times it doesn’t. Went through car came out in a worse state than it went in won’t be using again
18 marzo 2026
Risposta di IMO Car Wash - Worle
Harry Gaulton,
We appreciate you bringing this to our attention. We're sorry the pre-pay option was unavailable and your car's condition was unsatisfactory after the wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Worle
GREGORY,
We appreciate you taking the time to share your feedback! We are so glad to hear you find the app convenient and our prices reasonable.
IMO Car Wash
Always friendly and efficient pre wash
Always friendly and efficient pre wash. Great team.
14 marzo 2026
Risposta di IMO Car Wash - Worle
Jason,
We appreciate your kind words! We're so glad you find our pre-wash service friendly and efficient. Our team works hard.
IMO Car Wash
Thorough and professional as ever, love having my car cleaned with these guys…
Skeleton team when I went but as thorough and professional as ever. Quick and efficient, polite and helpful, lovely little purple butterfly scent hanger for free - Thanks guys!
12 marzo 2026
Risposta di IMO Car Wash - Worle
Jenn,
We're happy to hear that you found our service thorough, professional, quick, and efficient, even with a smaller team. We're glad you liked the butterfly scent hanger. Thanks for your positive feedback!
IMO Car Wash
Risposta di IMO Car Wash - Worle
customer,
We appreciate your kind words! We're so glad you consistently receive a good clean and polish from our polite team.
IMO Car Wash
Risposta di IMO Car Wash - Worle
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Risposta di IMO Car Wash - Worle
Mrs. Alison Mallinson,
We're happy to hear that you had a great experience with us! Thank you for your positive feedback regarding our service and the efficient wash.
IMO Car Wash
Service from IMO Car Wash
On arrival at the location Car Wash I was promptly met by the attendant where he scanned a QR code from an App purchase made the day before being a premium car wash. Once payment confirmed the attendant proceeded to carry out the pre wash required and once completed I entered the car wash itself to go through the programmed premium wash. I was completely satisfied with the result of the wash and happy to make further visits as necessary.
1 marzo 2026
Risposta di IMO Car Wash - Worle
Graham Taylor,
We're happy to hear that you were promptly assisted and satisfied with the premium car wash. We appreciate your positive feedback and look forward to your future visits.
IMO Car Wash
Short staff
Short staff, long waiting time. He had foam in the right side and he sprayed this side, but on the left side just water? After diamond wax my car looks dirty, spots on windows.
4 febbraio 2026
Risposta di IMO Car Wash - Worle
Bea,
We appreciate your feedback and apologize for the long wait and the issues with the wax application. We'll review our processes to ensure better service and quality.
IMO Car Wash
Had the ceramic coating wash
Had the ceramic coating wash, one side was good yet the otherside looked like it wasn’t dried with the blower as had the streaks from the clean down both doors, get a better job done by the guys doing hand cash wash and for half the price
30 dicembre 2025
Risposta di IMO Car Wash - Worle
Alan Cooksey,
We appreciate you bringing this to our attention. We're sorry to hear the ceramic coating wash wasn't consistent. We'll review our processes to ensure a better experience in the future. Thanks for your feedback.
IMO Car Wash
Great staff who knew what they were doing!
Great assistant, very helpful and thorough
5 dicembre 2025
Risposta di IMO Car Wash - Worle
DEBI HEARN,
We're happy to hear that the assistant was helpful and thorough for you. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Great Triple Foam Wash 👌
Good pre-Power Wash to wheels from the on-site operator, prior to the programmed Triple Foam Wash.
Good job 👍
6 dicembre 2025
Risposta di IMO Car Wash - Worle
David Parslow,
We're happy to hear that you enjoyed the pre-wash and Triple Foam Wash! It's great to know the service met your expectations. Thank you for your positive feedback and recognition.
IMO Car Wash
Risposta di IMO Car Wash - Worle
Gasman,
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Never seems 100% clean or dry after
Never seems 100% clean or dry after, the quick option but not as good as a hand wash
1 ottobre 2025
Risposta di IMO Car Wash - Worle
ANDREW H,
We appreciate your feedback and are sorry the wash wasn't satisfactory. We'll review our processes.
IMO Car Wash
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