IMO Car Wash - Peterborough (Tesco) Recensioni 86

TrustScore 3.5 su 5

3,5

Serpentine Green Shopping Centre, PE7 8BE Hampton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had no idea this type of service existed? Only ever seen Fully automated drive-thru or "the Boys n Girls" with Jet Washers and Chamois'. What a pleasant surprise, IMO Car Wash combines best... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good washing please they removed the moving drier that gave anxiety thinking the drier will not raise up in time

L'azienda ha risposto

Valutata 5 stelle su 5

Love this car wash. You can pay via QR code or in person. They jet-wash your car before it goes through the automated wash to ensure all the bird poo etc comes off. Sometimes there is a line but it mo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I tried IMO Car Wash expecting the car to come out properly clean, but the result was disappointing. The wash removed loose dust and some light surface dirt, yet the car still looked noticeably... Leggi di più


Dettagli dell'azienda

  1. Autolavaggio

Scritti dall'azienda

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informazioni di contatto

  • Serpentine Green Shopping Centre, PE7 8BE, Hampton, Regno Unito

3,5

Nella media

TrustScore 3.5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

I tried IMO Car Wash expecting the car…

I tried IMO Car Wash expecting the car to come out properly clean, but the result was disappointing. The wash removed loose dust and some light surface dirt, yet the car still looked noticeably dirty afterward, especially around the lower doors, rear bumper, and wheel areas.

The biggest issue is that the wash seems designed more for speed than for an actual deep clean. It works fine if the car only has a thin layer of dust, but it struggles with road grime, traffic film, and stubborn dirt that builds up during normal driving. After the wash, there was still a dull grey film on the paint, making the car look only slightly better than before.

Another problem is inconsistency. Sometimes the brushes and chemicals seem effective, but other times the finish looks rushed, with patches of dirt left behind. The drying stage also doesn’t help much because remaining grime becomes more visible once the water dries.

For a quick and cheap rinse, IMO is acceptable. But if you want your car to actually look properly clean, especially after motorway driving or bad weather, a hand wash or detailing service gives much better results. Overall, it feels more like a “dust removal service” than a true car wash.

26 maggio 2026
Valutata 2 stelle su 5

Windows weren’t cleaned before hand…

Windows weren’t cleaned before hand just a quick brush over which had fully dried before going in. Windows still had bugs on them. Half the roller cleaners weren’t working

26 maggio 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

customer,

We're sorry to hear about the issues you experienced with your wash, especially with the windows and equipment. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Good washing my car looks new again

Good washing please they removed the moving drier that gave anxiety thinking the drier will not raise up in time

23 maggio 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

customer,

We're glad you appreciate our washing process and the recent change. Your comfort is important to us.

IMO Car Wash

Valutata 5 stelle su 5

The people who run the car wash are very friendly …

The people who run the car wash are very friendly and always helpful. Using the app is a helpful way to pay.

23 maggio 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

lorna,

We appreciate your 5-star review! We're so glad our team was friendly and helpful, and that you found the app convenient.

IMO Car Wash

Valutata 4 stelle su 5

good car wash

Good car wash always happy with the serice and very convenient.

21 maggio 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

Clifford Carney,

We're glad you're happy with our service and convenience. Thank you for your feedback!

IMO Car Wash

Valutata 5 stelle su 5

Did what I wanted to do.

Did what I wanted to do.

10 maggio 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

Hey,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨

Valutata 3 stelle su 5

Car wash was ok

Car wash was ok.
Just don’t get when the attendant has put the soap on the front window and then points at you to move forward but you can’t see.

9 maggio 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

Max Rogers,

We appreciate your feedback. We'll address the visibility issue caused by soap application. We regret any inconvenience this may have caused during your car wash.

IMO Car Wash

Valutata 5 stelle su 5

great experience

6 maggio 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valutata 5 stelle su 5

Automated car wash with a bit extra!

Love this car wash. You can pay via QR code or in person. They jet-wash your car before it goes through the automated wash to ensure all the bird poo etc comes off. Sometimes there is a line but it moves fairly quickly. I found leaving my car in neutral a bit strange at first, but once you are used to it, it is a very simple process. Price is similar to a regular automated car wash, so I think it provides good value.

20 febbraio 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

Jenny Stopher,

We're happy to hear that you enjoyed your experience! It's great to know you appreciate the convenience of our payment options and pre-wash process. We're glad the line moves quickly and that you find our service a good value. Thank you for your positive feedback regarding the neutral car wash process.

IMO Car Wash

Valutata 1 stelle su 5

The side brushes fail to operate…

The side brushes fail to operate correctly, therefore my car was not cleaned. The operative I pointed this out to, said I could take my car through again, but as the brushes were not working, and apparently had not been working for three days, there seemed little point. Asked for a refund which was declined. Very very disappointed

30 aprile 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

customer Paul A,

We appreciate you bringing this to our attention. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful , easy to use .

28 aprile 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

All weather dog walker. ,

We appreciate you sharing your feedback! We're so happy to hear that you found our staff helpful and friendly and that you had an easy experience with us.

IMO Car Wash

Valutata 4 stelle su 5

Fast

Fast, efficient and car cleaned properly, however, it was not fully dried.

26 aprile 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

MD,

We appreciate your feedback and are glad you were happy with our efficient service and cleaning. We'll address the drying issue to improve.

IMO Car Wash

Valutata 1 stelle su 5

£20 and the wash didn’t clean a lot of…

£20 and the wash didn’t clean a lot of my car. Back windscreen, front windscreen, wing mirrors and rear bumper still dirty. Was very fast though, probably too fast to clean properly.

26 aprile 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

customer,

We appreciate your feedback and regret that the wash left parts of your car dirty despite the price. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 5 stelle su 5

Friendly family feel and great service

Friendly family feel and great service

25 aprile 2026
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Risposta di IMO Car Wash - Peterborough (Tesco)

MS TERESA A,

We appreciate your kind words! It's wonderful to know you enjoyed our friendly atmosphere and great service. We hope to see you again soon!

IMO Car Wash

Valutata 1 stelle su 5

Not good

Hello dear

Today I came to your car wash because my car had dust, spider webs, and pigeon waste on it. However, there were a couple of teenagers operating the car wash, and they did absolutely nothing to properly clean my car. All the reasons I came there in the first place remain unresolved.

I took some photos and can send them if needed, although this platform doesn’t seem to allow attachments.

Coming to a car wash should involve more than just splashing water on the car. There was clearly visible dirt that should have been removed before going through the automatic wash, but it was completely ignored.

This was a very disappointing experience. If this continues, I will not return. And it wasn’t just me—many other customers were complaining about the same issue.

Thanks.

25 aprile 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

Yousef Babayi,

We appreciate you bringing this to our attention. We regret that the wash did not meet your expectations, especially with the visible dirt and issues you experienced.

Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 2 stelle su 5

Not clean enough…

Pressure wash at start was very low powered compared to local corby and not a lot of errort put in. Quality of wash after exit was no way near as good as a result.

22 aprile 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

customer,

We appreciate you taking the time to share this with us. We're sorry to hear the wash quality wasn't up to par due to the pressure. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valutata 1 stelle su 5

The car wasn’t washed properly

The car wasn’t washed properly - needed to take it somewhere else to get cleaned

22 aprile 2026
Logo di IMO Car Wash - Peterborough (Tesco)

Risposta di IMO Car Wash - Peterborough (Tesco)

Georgia,

We appreciate your feedback and regret the wash quality was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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