I’ve been here a few times and it’s usually okay, it’s never perfect but for £6.50 at their cheapest wash, you don’t expect perfection. What I do expect is for my front screen to be clean and the rear... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeFordham Road, CB8 7XN Newmarket, GB
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The manual pre-clean quality is not consistent. It soly depends on the staff performing it. In addition, my car was still quite wet after the auto-wash. Last, several times I witness some "special cus... Leggi di più
L'azienda ha risposto
The IMO Car Wash is my most local car wash available - I always find them to be efficient and friendly; they do a really good job!
L'azienda ha risposto
Good attention to detail at the manual stage. Machine works well and car comes out clean and dry.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
Fordham Road, CB8 7XN, Newmarket, Regno Unito
3,5
Nella media
39 recensioni
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Risposta di IMO Car Wash - Newmarket
Graham Cowles,
We're glad our service was easy to use and helpful. Thank you for the great review!
IMO Car Wash
Could be better…
I’ve been here a few times and it’s usually okay, it’s never perfect but for £6.50 at their cheapest wash, you don’t expect perfection. What I do expect is for my front screen to be clean and the rear of my car to not still have a load of grime on it. I don’t mind a bit missed here or there but this was on another level. Staff are hit and miss as to whether they’re friendly or not. I’d go back, but I might splash out next time and spend an extra pound, might get the car completely clean then :-)
30 maggio 2026
Risposta di IMO Car Wash - Newmarket
Suzy,
We appreciate you taking the time to share your feedback. We are concerned to hear about the cleanliness of your car and the inconsistency with our staff. We are always working to improve our services and your comments are valuable.
IMO Car Wash
Friendly and efficient service thank you
30 maggio 2026
Risposta di IMO Car Wash - Newmarket
Joe R,
We appreciate your kind words. We are glad you enjoyed our service.
IMO Car Wash
Always a good result
Good attention to detail at the manual stage. Machine works well and car comes out clean and dry.
27 maggio 2026
Risposta di IMO Car Wash - Newmarket
Elizabeth Jarvis,
Thank you for your wonderful feedback! We're so pleased to hear you appreciate our attention to detail and the great results.
IMO Car Wash
Efficient and friendly
The IMO Car Wash is my most local car wash available - I always find them to be efficient and friendly; they do a really good job!
25 maggio 2026
Risposta di IMO Car Wash - Newmarket
Kelly-Ann Challinor,
We're happy to hear you find our car wash efficient and friendly, and that we always do a good job for you! We appreciate your positive feedback.
IMO Car Wash
Risposta di IMO Car Wash - Newmarket
EJ.,
We appreciate your positive feedback! We are delighted you enjoyed our service. We hope to see you again soon!
IMO Car Wash
I paid for diamond wax and got the one…
I paid for diamond wax and got the one below which was a triple foam, didn’t have time to go tell them as the queue got long. The wash wasn’t the greatest my car with patchy dirty after. Won’t be going again.
13 maggio 2026
Risposta di IMO Car Wash - Newmarket
C Durrant,
We appreciate your feedback regarding the wash you received. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Risposta di IMO Car Wash - Newmarket
Stefanie Callister-Mann,
We regret the dirty screen impacted your experience. We'll address this to ensure better service. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Best car wash in Newmarket area
Really friendly, brilliant attention to detail excellent service see you next time 😁
6 maggio 2026
Risposta di IMO Car Wash - Newmarket
Clare,
We're so happy to hear about your great experience! Our team appreciates your kind words regarding their attention to detail and friendly service. We look forward to seeing you next time!
IMO Car Wash
Risposta di IMO Car Wash - Newmarket
Martin John Fuller,
We appreciate your positive feedback and are so glad you were happy with our team and thorough pre-wash! Thanks for visiting.
IMO Car Wash
Risposta di IMO Car Wash - Newmarket
Jo S,
We appreciate your feedback and are glad the payment process was easy, fast, and efficient for you. Thanks for sharing!
IMO Car Wash
Took over one hour for voucher to come…
Took over one hour for voucher to come through on my app so I had to pay again at car wash. Will not benefit from rewards points now a c have to have another car wash within a month of voucher expires. This is somewhat a rip off
2 maggio 2026
Car wasn’t dried afterwards
Car wasn’t dried afterwards, the rotating drying poles were taken off and not in use.
No warning in advance, paid usual price.
By time I got to the Range car park, the side of the car was filthy with water that had streaked down from windscreen/ wing mirror area.
Car already needs cleaning again.
29 aprile 2026
Risposta di IMO Car Wash - Newmarket
Daniel,
Thank you for your feedback. We regret that the drying process was ineffective and that you weren't informed beforehand. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Paid for Ultra HD but given a cheaper option
I paid for the ultra hd but when I was in the actual car was it was an eco wash that was flashing. Usually the workers soap the windows etc before you drive in but no one did this. Incredibly disappointing
24 aprile 2026
Wasnt as good as usual
Wasnt as good as usual, operative had to keep resetting system, but got there in the end, normally a very good service.
11 aprile 2026
Risposta di IMO Car Wash - Newmarket
Pink Paddy,
We appreciate your feedback and are sorry the service wasn't up to par. We'll look into the system issues to ensure a better experience next time.
IMO Car Wash
Service good wash was below standard
Service good, but many areas missed - patches of dust in certain areas. Under back spoiler, wing mirrors, and the car wasn’t dried sufficiently so covered in dried water marks on the glass and body work. As I have a black car it was really obvious I won’t be using again. £14 was far to much for the poor result.
7 aprile 2026
Risposta di IMO Car Wash - Newmarket
Lisa Marie,
We appreciate your feedback and regret that the wash missed areas, leaving dust and water marks. We'll review our drying process to ensure a better outcome. Thank you for bringing this to our attention.
IMO Car Wash
Great pre-handwash
Speedy, friendly service. Preparation handwash worked wonders on the wheel trims. The chap looked cold and wet yet this did not stop him from smiling and doing a great job!
30 marzo 2026
Risposta di IMO Car Wash - Newmarket
Maria Ferguson,
We appreciate your feedback! We're happy to hear that you found our service speedy and friendly and that the preparation handwash worked wonders. We're glad our team member's great job made you smile!
IMO Car Wash
If the Automatic wash is broken, don't let them wash by hand.
Automatic wash turned out to be broken. They used the £12 Total Wax voucher I'd purchased and then proceeded to hand wash my car (poorly) leaving the wheels quite dirty and all the glass streaked with filthy water where they'd not used clean water in the bucket. Also left several patches of dirt on the lower portion of the rear bumper. I'd payed for the under chassis clean and wax and because of the machine being broken, didn't get it. Rip off. Will not be using them again.
17 marzo 2026
Risposta di IMO Car Wash - Newmarket
Rik,
We appreciate your feedback and regret that the wash quality and machine malfunction did not meet expectations. Please contact us directly via email with details, so we can investigate this situation.
IMO Car Wash
Risposta di IMO Car Wash - Newmarket
Dom & Emma,
We appreciate your positive feedback! We're so glad to hear you consistently receive great service and results from our team.
IMO Car Wash
Good services at an affordable price.
Great staff. Good services at a very affordable price. Thank you.
12 luglio 2025
Risposta di IMO Car Wash - Newmarket
Irina,
We appreciate you sharing your positive experience with our services and staff! We are so glad that you found our prices affordable.
IMO Car Wash
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