Paid on app before going into get car washed. Only payment confirmation received but No bar code received so had to pay again by card over there. Sent email to support 3 days ago no reply till now b... Leggi di più
L'azienda ha risposto
Sede
Cambia sede1 Leyton Mills Marshall Road, E10 5NH London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
IMO car wash is good. They have a stamp card and do good deals. Only issue is they don’t focus on the wheels as good as they should and the dryer is not powerful enough so I usually have to use a... Leggi di più
L'azienda ha risposto
They shut 20 mins early and get cigarette smoke in your car. Horrible service, left my roof covered in bird poop after the pre wash and car wash. Lazy, poor effort and quite frankly….a bit rude. Need... Leggi di più
Great job on the car. £9 for Ultra-HD. Actually love the guy that runs it. Gave great advice on taking the cross bars off my car beforehand and we had a lovely chat about his time living in Spain �... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informazioni di contatto
1 Leyton Mills Marshall Road, E10 5NH, London, Regno Unito
3,6
Nella media
44 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The worst car wash
The worst car wash. I have used it 3x’s now and each time on completion my car still has dirt on the car and the car wash has left the roof of my car with scratches on it.
26 maggio 2026
Great job on the car
Great job on the car. £9 for Ultra-HD.
Actually love the guy that runs it. Gave great advice on taking the cross bars off my car beforehand and we had a lovely chat about his time living in Spain 🇪🇸
20 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di IMO Car Wash - Leyton (ASDA)
Rotimi Odunaiya,
We're so glad you enjoyed our car wash and found our staff helpful. We appreciate your feedback!
IMO Car Wash
well layed out site
well layed out site, swift efficient service, crew all excelent in thier rolls
12 maggio 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Gary Law,
We appreciate your feedback and are so glad to hear you received swift, efficient service. We're happy our crew stood out!
IMO Car Wash
Staff are like the mafia
Staff are like the mafia. They are rude and very aggresive. They surrounded my car and verbally abused me
8 maggio 2026
Risposta di IMO Car Wash - Leyton (ASDA)
customer,
We're very sorry to hear about the unacceptable behavior you experienced. We take this seriously and will investigate to ensure it's addressed. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Very helpful friendly team
6 maggio 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Mary Newman-stackable,
We appreciate you sharing your experience! We're so happy to hear that our team was helpful and friendly during your visit with us.
IMO Car Wash
Risposta di IMO Car Wash - Leyton (ASDA)
Anna,
We appreciate your feedback and are so happy to hear you enjoyed our professional wash and very nice services.
IMO Car Wash
IMO car wash is good
IMO car wash is good. They have a stamp card and do good deals.
Only issue is they don’t focus on the wheels as good as they should and the dryer is not powerful enough so I usually have to use a microfibre cloth over the windows when I come out of it. Otherwise the drips of water leave watermarks. For the price though it’s very decent.
2 maggio 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Cecilia,
Thanks for your feedback. We're glad you like our stamp card and deals. We'll review our wheel cleaning and dryer effectiveness, as we want to deliver the best wash possible.
IMO Car Wash
Very pleased with the Ultra washing…
Very pleased with the Ultra washing programme with an outstanding shine to the body work.
4 maggio 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Jenn Jenn,
We're happy to hear you were very pleased with the Ultra washing programme and the outstanding shine it gave your car! Thank you for your positive feedback.
IMO Car Wash
Rude service
Rude service, 99% of the time car is not washed properly, we visit out of desperation
30 aprile 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Trustpoint1234,
We appreciate your feedback and regret that our service and wash quality were unsatisfactory. We'll address this to improve our customer experience.
IMO Car Wash
They shut 15 mins early and get…
They shut 20 mins early and get cigarette smoke in your car. Horrible service, left my roof covered in bird poop after the pre wash and car wash. Lazy, poor effort and quite frankly….a bit rude. Need to work on customer service and tone deliverance. The whole experience is rushed and not worth it. Better to get a hand car wash done as they take more time and care with your vehicle. (Leyton Mills IMO)
30 aprile 2026
Non scritta su invito
They are really good
They are really good, I like them.
They are polite and they listen to the request and do the clean properly.
The best car wash ,I definitely recommend to all my friends!
25 aprile 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Adriana,
We're happy to hear you appreciate our team's politeness and attention to detail! We're glad you enjoyed your experience and that you'd recommend us.
IMO Car Wash
Excellent car wash using the latest…
Excellent car wash using the latest technology to get your car looking like new inside and out . A professional finish which revived scratches that I had on my car due to a collision with a dustbin . Take your car for a very very good clean . Go now .
25 aprile 2026
Non scritta su invito
Risposta di IMO Car Wash - Leyton (ASDA)
Yasmin Latif,
We're happy to hear that our car wash, with its advanced technology, made your car look new! We appreciate you noticing the professional finish and that it helped with the scratches. Thanks for the positive feedback.
IMO Car Wash
Risposta di IMO Car Wash - Leyton (ASDA)
Vas,
We regret that you encountered difficulty communicating with our staff and found them impolite. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Staff in Imo (Leyton ) are🔥🔥
Staff in Imo (Leyton ) are friendly, hard workers, go the extra mile to please the clients!! I’m extremely happy in continuing going there to wash my car.
14 aprile 2026
Risposta di IMO Car Wash - Leyton (ASDA)
susana benedito,
We're so happy to hear that our Leyton team's hard work and dedication to customer satisfaction have made you so happy! We appreciate your continued patronage and positive feedback.
IMO Car Wash
Very pleased with the service
11 aprile 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Mary Impey,
We appreciate you sharing your experience! We're so glad to hear you were very pleased with our service.
IMO Car Wash
Risposta di IMO Car Wash - Leyton (ASDA)
Palwasha Agha,
We regret that the service was not satisfactory. We'll review our processes to prevent this from happening again. Thanks for your feedback.
IMO Car Wash
No reply in 2 to 3 days - But issue resolved
Paid on app before going into get car washed. Only payment confirmation received but No bar code received so had to pay again by card over there. Sent email to support 3 days ago no reply till now but received feedback email asking for experience. So here it is...
Issue resolved. Thanks
7 aprile 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Many Thanks for your review. I see that one of our Customer Service Team has been in touch to resolve this situation.
Hope all is resolved now.
Many thanks
IMO
great customer service
30 marzo 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Many Thanks for your review
The whole service was excellent!
The whole service was excellent. I pre-paid using the app and purchased the basic Eco Wash. The friendly staff member took care of getting the tough dirt marks off my car manually and gave it a thorough hand wash. The machines worked well too. Would highly recommend this place.
27 marzo 2026
Risposta di IMO Car Wash - Leyton (ASDA)
Ladybee,
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service and the team's attention to detail. We look forward to seeing you again!
IMO Car Wash
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.